Benzel Admin

Fantastic service they do what they say they’re going to do. Shuttled me to and from a destination while I waited for them to finish the work. Love this dealership! do. Shuttled me to and from a destination while I waited for them to finish the work. Love this dealership! More

by STRICO1 Verified Customer Verified Customer

Report | Print

Always come Back here because if the prestine customer service. From sales-service. Staff is amazing. nick is your guy: Very personable and knowledgeable. NOT PUSHY at all. nick is awesome. service. From sales-service. Staff is amazing. nick is your guy: Very personable and knowledgeable. NOT PUSHY at all. nick is awesome. More

by DONNA.MARTINEZ Verified Customer Verified Customer

Report | Print

The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

by hinch15_77 Verified Customer Verified Customer

Report | Print

Responsive advisors, quick diagnosis, and intervention. I will recommend the dealers to friends and neighbors. I will recommend the dealers to friends and neighbors. More

by ebioh1@gmail.com Verified Customer Verified Customer

Report | Print

Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. The service team provided constant updates as to the status of the work being done. More

by JAMESARANDAZZO Verified Customer Verified Customer

Report | Print

Victor was amazing! He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us p He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us pick what options to include in our order. The process was very smooth and he even surprised us with a post Christmas Day call that our car had arrived 2 months early! Even the pricing was well explained and I by far wish that every person who needs a new or used car to go over to Mercedes Benz Orange County and ask for Victor. He is the greatest and so sweet! As for other employees, a special thank you to Eric Mafkovsky who assisted in trying to locate other GLEs in the area before us ordering one. A special thank you to Tom in the finance department for being very kind during the paperwork. And lastly a special thank you to Emari Davis who is also very sweet and knowledgeable on the mechanics of the GLE350. Victor deserves a 10/10 and Mercedes Benz Orange County does as well! More

Report | Print

My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More

by JAMESBLACKJAG Verified Customer Verified Customer

Report | Print

Mercedes benz of Orange County is the best. Always friendly and very professional. A pleasant experience Always friendly and very professional. A pleasant experience More

by AKIENJOHNSON Verified Customer Verified Customer

Report | Print

I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importantly thanks for staying after hours for my deal! I had a fantastic experience and I would recommend you to anyone in the market looking for a car! More

Report | Print

Omar Martinez is awesome. Always friendly and always professional. Omar goes above and beyond for his customers Always friendly and always professional. Omar goes above and beyond for his customers More

by AKIENJOHNSON Verified Customer Verified Customer

Report | Print