Benson Bansil | Page 7

I purchased my car November 2024 Nissan Rogue at that time they promise on a contract that I will get four oil changes and two wheels rotation. I was just at the dealer in Elgin on. May 27, 2026 for my t time they promise on a contract that I will get four oil changes and two wheels rotation. I was just at the dealer in Elgin on. May 27, 2026 for my third and free oil change well to my surprise I get the oil change and they charge me $65.21. I was very upset because I shouldn’t have to pay for that oil change tire rotation which I did not had it done. It was going to be $34.95. I am very disappointed and will contact the Better Business Bureau and the corporate office for Nissan. Very upsetting and I will never recommend anyone to buy a Nissan. You guys do not keep your word. It’s not my problem that it was bought by another company If this problem does not get resolved, I will reach to the media, i’m looking to get a refund for that oil change and obtain my fourth and last oil change tire rotation before November 29, 2026 the end of my two years RO # 4304 Tag 239 Hope to hear from you soon More

by Leo Verified Customer Verified Customer

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Scott Watson was great. He was very friendly, knowledgeable and explained everything about the maintenance I was having done. He kept me updated and showed me to my car aft He was very friendly, knowledgeable and explained everything about the maintenance I was having done. He kept me updated and showed me to my car after it was done. More

by stshhc3495 Verified Customer Verified Customer

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Very professional and clean dealership. Very easy to schedule my appointment and we're very timely with my service. Very easy to schedule my appointment and we're very timely with my service. More

by cessick7 Verified Customer Verified Customer

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Service is always great! They listen to all my concerns and offer many options for proceeding with repairs. They listen to all my concerns and offer many options for proceeding with repairs. More

by cby12363 Verified Customer Verified Customer

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Benson was awesome and even obtained services from my maintenance policy I didn't know that were covered. Overall experience was excellent. maintenance policy I didn't know that were covered. Overall experience was excellent. More

by tasso25 Verified Customer Verified Customer

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Great Service Team. Thanks Joe and Scott! Appreciate their advice on how to prioritize our work. Thanks Joe and Scott! Appreciate their advice on how to prioritize our work. More

by kcselvig Verified Customer Verified Customer

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As for being a new dealership they check all the boxes. I've known the staff for many years & the only ones I trust with my service repairs along with my purchases of new vehicles! Thank you for the cont I've known the staff for many years & the only ones I trust with my service repairs along with my purchases of new vehicles! Thank you for the continued high quality service on my vehicle & treating me like family! More

by robkris307 Verified Customer Verified Customer

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