Benson Bansil | Page 6

10,000 miles on my 2025 Rogue and paid for alignment which I felt I had been taken advantage of being a woman. After reading the diagnostics the Toe was -0.03 which hardly was nothing. I should be reimb which I felt I had been taken advantage of being a woman. After reading the diagnostics the Toe was -0.03 which hardly was nothing. I should be reimbursed for this. Not happy. More

by marylamothe50 Verified Customer Verified Customer

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Always courteous and responsive Always courteous and responsive. The team has a 'can do' attitude about getting my service scheduled. Much appreciated. responsive. The team has a 'can do' attitude about getting my service scheduled. Much appreciated. More

by kjmmurphy65 Verified Customer Verified Customer

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Service was great I was in and out in not time and notified about maintenance I was not aware of notified about maintenance I was not aware of More

by jamesmacklin61 Verified Customer Verified Customer

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Everything was done as asked & on time The entire experience was very satisfying to have experience was very satisfying to have More

by Drockar Verified Customer Verified Customer

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Service guy and tech staff are great…the dealer did not send out any notification about sale of dealer. I knew something was not good because I tried to schedule appt on Nissan app but McGrath disappeared send out any notification about sale of dealer. I knew something was not good because I tried to schedule appt on Nissan app but McGrath disappeared from app. Very clumsy handling by new owners toward customers. I went there for service appt. Many new sales staff all very young looking…seems inexperienced kids all they can hire makes me think compensation of sales people must be terrible but looks like dealership now has more inventory. Keeping service manager and service writers is smart but new iPads are great but now experience seems even less personal. You hired all the kids…when do the robots and ai show up? Really like service staff but jury still out on the rest of the changes! More

by ebenjaminb Verified Customer Verified Customer

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Benson was excellent and took care of all my needs I would go back to see him in the future would go back to see him in the future More

by cubblue1 Verified Customer Verified Customer

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Very courteous and explained everything in detail Very courteous and explained everything in detail. Elgin Nissan is dealership I trust with confidence. Only place I take my car to be serviced and worked courteous and explained everything in detail. Elgin Nissan is dealership I trust with confidence. Only place I take my car to be serviced and worked on. More

by nsantomauro Verified Customer Verified Customer

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Great customer service. Knowledgeable in regards to concerns with the car and provided maintenance information. Knowledgeable in regards to concerns with the car and provided maintenance information. More

by belanova Verified Customer Verified Customer

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Service was great and completed quickly. Staff was very helpful. I had a great experience. Staff was very helpful. I had a great experience. More

by maven1456 Verified Customer Verified Customer

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Booking appointment was easy. Friendly service staff. Status of service progress while waiting was clearly communicated. Friendly service staff. Status of service progress while waiting was clearly communicated. More

by dhberman2012 Verified Customer Verified Customer

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