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758 Reviews
Write a Review758 Reviews of Austin Aufie
March 26, 2021
I have only been to this dealership 3 times, but I have been very happy with the service and how the guys treat me with such respect! I am a woman and at other automotive places have been treated like I w been very happy with the service and how the guys treat me with such respect! I am a woman and at other automotive places have been treated like I was a dumb little girl who should have brought her daddy. THANK YOU for being so kind and respectful, and not being condescending! And, you did a great job solving the vehicle's issues! Eleven stars! More
Other Employees Tagged: Matt Mulstay
March 26, 2021
They were great. I needed my transmission checked and got an appointment for the next morning. Check in was easy and my CRV was ready when they said it would be. Picking it up was fast and its running great an appointment for the next morning. Check in was easy and my CRV was ready when they said it would be. Picking it up was fast and its running great again. More
Other Employees Tagged: Matt Mulstay
March 23, 2021
The building was empty except customers in a waiting area. There were 2 men in auto service, they went above and beyond for me. They were kind and extremely personable, quick and professional! area. There were 2 men in auto service, they went above and beyond for me. They were kind and extremely personable, quick and professional! More
Other Employees Tagged: Matt Mulstay
March 23, 2021
I am very disappointed in the service and price of Basney Honda. They charged labor for parts they did not perform on my car yet. The spark plugs cost $205.00 to order and they charged me $195.00 for labor Honda. They charged labor for parts they did not perform on my car yet. The spark plugs cost $205.00 to order and they charged me $195.00 for labor that has not been done yet. My experience with this company has not been positive. More
March 23, 2021
I have never been very dis-appointed w/basney except once but was taken care of. The service department is top shelf a real good experience everytime but was taken care of. The service department is top shelf a real good experience everytime More
Other Employees Tagged: Matt Mulstay
March 15, 2021
Bob Briney is the epitome of professional customer service. Very thorough explaining the accessories of the automobile that the customer is purchasing. He is also unsurpassed on educating the custome service. Very thorough explaining the accessories of the automobile that the customer is purchasing. He is also unsurpassed on educating the customer in regards to financing and the required documents. Bob Briney is our car sales professional of choice for years to come. More
Other Employees Tagged: Chip Basney, Jay Basney, Ron Lemanski, Ken Bloss, Bob Briney , Brad Pankow
March 15, 2021
Was very easy to drop off van the night before and pick it up the next day after all the recalls were done. I have trouble walking and the service writer brought my van to the door to make it easier for me it up the next day after all the recalls were done. I have trouble walking and the service writer brought my van to the door to make it easier for me. I really appreciated that. More
March 11, 2021
Service department is always able to get us in on short notice. Austin is always helpful and knowledgeable. Service team is quick and thorough. Only complaint would be the prices seem a little high. notice. Austin is always helpful and knowledgeable. Service team is quick and thorough. Only complaint would be the prices seem a little high. More
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