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759 Reviews
Write a Review759 Reviews of Austin Aufie
May 20, 2021
Always enjoy service specialist Austin. He always explains to me what my car needs. Always is very kind and considerate to me and makes sure I have a ride with shuttle. explains to me what my car needs. Always is very kind and considerate to me and makes sure I have a ride with shuttle. More
Other Employees Tagged: Brad Pankow, Shuttle Driver, Chuck
May 19, 2021
Your service advisor Brad makes service issues pleasant and effective! My only dissatisfaction is the repair. Ironically there apparently is no fix for this. Very disappointing! and effective! My only dissatisfaction is the repair. Ironically there apparently is no fix for this. Very disappointing! More
Other Employees Tagged: Brad Pankow
May 17, 2021
I have tried to get an oil change, but the last couple weeks you have been busy and behind. I finally had it change and did not take long time about 50 minutes, so I am happy. weeks you have been busy and behind. I finally had it change and did not take long time about 50 minutes, so I am happy. More
May 12, 2021
Great, friendly service. Car was serviced super fast and all went completely smoothly. Love using Basney Honda for all of my cars needs. Will be a loyal customer. all went completely smoothly. Love using Basney Honda for all of my cars needs. Will be a loyal customer. More
May 07, 2021
Great employee’s. Awesome attitudes, helpful, courteous......very appreciated! Dashboard threw codes on emissions, brakes, etc. I took it in on their advice even though lights went off after 4 courteous......very appreciated! Dashboard threw codes on emissions, brakes, etc. I took it in on their advice even though lights went off after 4 days! Good advice....ended up being a bad battery. Replaced, warranty and a car wash! More
Other Employees Tagged: Matt Mulstay
May 04, 2021
First service experience at Basney Honda very positive even though it was for tire repair. The service department was able to accept and complete the repair in short notice. even though it was for tire repair. The service department was able to accept and complete the repair in short notice. More
Other Employees Tagged: Brian Lynn
April 26, 2021
Basney Honda identified the problem I was having quickly. They had the new part in-hand by the next morning. There was no loaner car available for me but the shuttle service was very efficient. They had the new part in-hand by the next morning. There was no loaner car available for me but the shuttle service was very efficient. More
Other Employees Tagged: Chuck
April 26, 2021
This was my first time at Basney Honda for a service. I was impressed with each point of contact, but do wish all staff wore a mask, and properly. I will absolutely return in the future. was impressed with each point of contact, but do wish all staff wore a mask, and properly. I will absolutely return in the future. More
Other Employees Tagged: Matt Mulstay
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