Austin Aufie
Austin Aufie at Basney Honda

Austin Aufie | Page 41

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.5
760 Reviews

Languages Spoken

English English

4.5

760 Reviews

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760 Reviews of Austin Aufie

November 02, 2021

Dealership Rating
Employee Rating

Excellent communication from service manager on what needed attention!! Also, a special thank you for free shuttle service!! More

by KNOX-ELIZABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lynn, Brad Pankow

November 02, 2021

Dealership Rating
Employee Rating

Initially i was given the run around by a service manager. Finally, i was able to speak with Austin, and he was clear with me. Unfortunately i’m frustrated with Honda and the dealership by their lack More

by black.mg16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brad Pankow

November 01, 2021

Dealership Rating
Employee Rating

Service was fast and they were very communicative. Only issue was that I couldn't get an appointment easily... I booked in early September and the earliest appointment wasn't until late October. Fortunatel More

by jlaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2021

Dealership Rating
Employee Rating

Austin checked me in on Monday night and Matt kept me informed on the status of my vehicle. Both gentlemen were personable. More

by DMCAMPBELL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Mulstay

October 26, 2021

Dealership Rating
Employee Rating

It was pretty easy fast and affordable Staff were friendly nice and kind pool and pee More

by SStuckey39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 19, 2021

Dealership Rating
Employee Rating

Very friendly and competent staff. Nice waiting room if you need to wait while your vehicle is being serviced. More

by friedland11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt Mulstay

October 18, 2021

Dealership Rating
Employee Rating

walked and was welcomed with a smile. got right to the point and we were done called when it was done service bay was spotless we will be back. More

by sjmear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2021

Dealership Rating
Employee Rating

I was receive promptly and the oil change did not tate long. Indeed inquiry about mats for the vehicle. More

by lizchege
Recommend Dealer
Yes

Other Employees Tagged: Brad Pankow

October 08, 2021

Dealership Rating
Employee Rating

This was my first visit to this place . I liked the customer srvice and service they provided. More

by Geek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Royce , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III

October 07, 2021

Dealership Rating
Employee Rating

It took a long time because of there being a lot of vehicles there!! Also couldn’t get a car wash because it was broken! I was told I couldn’t get a appointment for a oil change!! More

by SUSAN.STINE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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