Austin Aufie
Austin Aufie at Basney Honda

Austin Aufie | Page 42

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.5
760 Reviews

Languages Spoken

English English

4.5

760 Reviews

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760 Reviews of Austin Aufie

October 05, 2021

Dealership Rating
Employee Rating

Barney personnel have been very friendly and helpful with any questions I’ve had. Your shop personnel seem happy and very accommodating I’ve had my first oil change and asked to install the filters inside f More

by Indsteph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Allen , Matt Mulstay

October 01, 2021

Dealership Rating
Employee Rating

Took a little longer than 2 hours but they were nice and shuttled us to the stores to kill time. More

by ALWALTON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Mulstay

September 29, 2021

Dealership Rating
Employee Rating

The service department appears to be a little shorthanded. Austin Aufie had to replace the battery in my car himself. More

by STAMPER.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 29, 2021

Dealership Rating
Employee Rating

Brought my car in with very short notice. I received hood service and good communication. More

by TFELDBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

We had an axle shaft replaced on one of our Fits. The tech. did not refill the trans. with fluid. Our employee was complaining how the car was shifting and driving. We looked at it and ended up putting i More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Mulstay

September 21, 2021

Dealership Rating
Employee Rating

Austin is always ready to help me solve problems. I trust him to make recommendations about the service needed and the frequency of my visits. My car is holding up very well thanks to his careful atte More

by CJA2011
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 20, 2021

Dealership Rating
Employee Rating

Everything great. Service was prompt and efficient. Car was ready early. Friendly service, convenient and helpful. More

by atoumaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Mulstay

September 17, 2021

Dealership Rating
Employee Rating

It took three hours for an oil change. I should be able to get "rapid service" in less than three hours. The Service Advisor was excellent. You simply need more service techs. More

by EP200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2021

Dealership Rating
Employee Rating

Getting an oil change without a appointment worked well this time. Not always the case. More

by RALPHACITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Pankow

September 14, 2021

Dealership Rating
Employee Rating

They seemed organized and car is running well. Quick and efficient check in and checkout. More

by areeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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