Austin Aufie | Page 40

My car was serviced fast and quickly. It was finished on time and I was promptly contacted. time and I was promptly contacted. More

by srkeith14 Verified Customer Verified Customer

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Fixed the problem with my Honda Passport leaking water into driver side floor when it rains. into driver side floor when it rains. More

by rcaud2493 Verified Customer Verified Customer

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Matt was great to work with.he listened to my description of the problem, scheduled my service, then updated me on progress. of the problem, scheduled my service, then updated me on progress. More

by Kathy Verified Customer Verified Customer

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This was a service call to deal with a mysterious and intermittent noise. Yes, it turned out to be a fairly major matter and not cheap but very necessary. Excellently handled all round by Austin and the intermittent noise. Yes, it turned out to be a fairly major matter and not cheap but very necessary. Excellently handled all round by Austin and the mechanics. More

by PHOLLAND3 Verified Customer Verified Customer

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These people are theirs. I would t take my care to them if they were the only car dealer in the world. Today they gave me a quote to replace a small plastic piece on my wife’s Honda. They gave her a quote if they were the only car dealer in the world. Today they gave me a quote to replace a small plastic piece on my wife’s Honda. They gave her a quote but figured because she’s a woma they could rip her off. Well when I went to pick up the car and pay for it the cost went up almost $100 when I asked what was the big price increase for and he said shop cost and shop supplies and sales tax. I’ve had work done at many other dealerships and I have never had some give me a price then mark it up another $100. So take my advice don’t deal with these people ever they are the worst company ever. Liars and deceivers. Go to anyone but them. They will lye and mislead you. More

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Guys are motivated and service oriented! Austin and other service managers are great! Basney Service Dept. = Best service managers are great! Basney Service Dept. = Best More

by WELLSTL4 Verified Customer Verified Customer

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I have been trading with Basney Honda for over 40 years and they have never once disappointed me in any area. They are always professional, informative, true to their word, considerate and kind. and they have never once disappointed me in any area. They are always professional, informative, true to their word, considerate and kind. More

by LOSJAN Verified Customer Verified Customer

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The customer service leaves a lot to be desired. I sat in the waiting area for two hours when I finally chased someone down to find out if there was a problem. Of course there was, but did they bother to let the waiting area for two hours when I finally chased someone down to find out if there was a problem. Of course there was, but did they bother to let me know? NO!! This is very poor customer service. All a person wants, is to be kept informed. Was 2 hours before I had to find out by myself. More

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Don’t feel valued as a customer. Work done isn’t guaranteed. I’ve had a lot of work done on my vehicle there, and I haven’t been happy with the quality. If you question the sales advisors about the guaranteed. I’ve had a lot of work done on my vehicle there, and I haven’t been happy with the quality. If you question the sales advisors about the work they talk down to you and treat you poorly. More

by alexiswesson Verified Customer Verified Customer

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I can always trust their work. Great service and kind staff members. Always taking good care of my car. staff members. Always taking good care of my car. More

by TADASHIOMURA Verified Customer Verified Customer

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