Ashley House
Ashley House at Banister Chrysler Dodge Jeep Ram of Hampton

Ashley House | Page 2

Service Advisor

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.6
68 Reviews
4.6

68 Reviews

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68 Reviews of Ashley House

April 08, 2026

Dealership Rating
Employee Rating

Was disappointed because Bannister does not have records of my past records from Pomoco, that’s unusual even though a new dealership Was pleased that Ashley is still there! Have questions ?????? More

by mhcrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

Lindsey was Very helpful, made my appointment go smooth, had snacks and offered me additional services that I may need in the near future. More

by L.thompsonjr
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2026

Dealership Rating
Employee Rating

Very nice and did a nice job Very easy to talk to about your vehicle More

by cthomas062078
Recommend Dealer
Yes

Other Employees Tagged: Ashley House

Apr 07, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you cthomas062078 for your kind words. Banister Chrysler Dodge Jeep RAM strives for 5-star reviews and we would welcome the opportunity to serve you in the future and earn that higher rating. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

February 24, 2026

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Robert Melton, James Hood, and the entire team were great to work with. They all had a part in getting my deal ready over a couple of weeks. They worked with me and continued to engage, negotiate patiently More

by a.mess3399
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hood, Canon Hughes, Lindsay Givens, Darrell Ford, Whispur Granger, Wes Ward , Robert Melton, Dolphus West, Andrew Coffman

Mar 30, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

It is with joy that our staff at Banister Chrysler Dodge Jeep RAM gave you such an exceptional experience and that we were able to assist you in your purchasing experience. We hope that you are enjoying your new vehicle and we always welcome referrals. (smile) Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

February 13, 2026

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Employee Rating

I have dealt with several dealerships; Banister is the best! Clean, fast, vehicle was ready when promised! I will tell others! More

by Ulysses turner
Recommend Dealer
Yes

Other Employees Tagged: Ashley House

January 18, 2026

Dealership Rating
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Very knowledgeable staff, fast, and friendly service with a smile every time our family stops in for any advice, or service. More

by duckybullock10
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

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Employee Rating

VERY BAD DEALERSHIP AND POOR SERVICE DEPT. THEY SOLD ME A CAR THAT I CANT DRIVE BECAUSE OF BAD ENGINE PARTS. More

by kevinsummers197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 17, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello kevinsummers197: The staff at Banister Chrysler Dodge Jeep RAM truly appreciate your feedback and we apologize for the inconvenience this has caused you. It is our desire to make sure that all of our guests have their concerns resolved. We value you and we will continue to find resolutions for your vehicle. Please know that our staff works for you and our goal is to solve this issue. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

October 30, 2025

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Everyone was very nice and service was very prompt! I will continue to have my serviced at Banister! More

by Bobbe Gray
Service Price Transparency
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Service Time
Recommend Dealer
Yes

October 19, 2025

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I purchased my 2023 Dodge charger GT from this dealership was Winner's Circle. I still take it there for oil changes. I like Banister Dodge. They are fast and friendly. More

by donnay42.dh
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello donnay42.dh for your 5-Star review and the kind words. We truly appreciate that you made the cool choice to continue to return to this location so that Banister Chrysler Dodge Jeep RAM can continue to take care of your vehicle. We look forward to servicing your vehicle needs moving forward. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 24, 2025

Dealership Rating
Employee Rating

How? How can I, within a mere 15 words, describe the sheer ecstacy of this service visit?? More

by stocck421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

stocck421 - Banister Chrysler Dodge Jeep RAM is delighted that we could assist you during your service visit. We especially enjoyed your intro of the review - SHEER ECSTACY!! (smile) Thank you for sharing your feedback. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

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