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Armando Herrera
264 Reviews
264 Reviews
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264 Reviews of Armando Herrera
July 06, 2025
I am always pleased with the service at East Kia Of Orlando. Armando Herrera was a true professional and welcoming. The courtesy of this dealership is awesome and it’s the only place I take my car to Orlando. Armando Herrera was a true professional and welcoming. The courtesy of this dealership is awesome and it’s the only place I take my car to be serviced. More
by HONEYDEWBURGESS
Verified Customer
July 06, 2025
My experience with Kia East has been the worst experience I've had with a Kia Service department and I've been to 3 other Kia service departments. My car was towed to Kia East and I was never called by an ad I've had with a Kia Service department and I've been to 3 other Kia service departments. My car was towed to Kia East and I was never called by an advisor to inform me or to check my car in. I wasn't called until the following day, late morning by Janphiel Rivera Vasquez. He had a horrible lack of communication. He did not keep me updated on my car. Made excuses that the technician did not have a diagnosis on my car. I reached out to him several times he did not respond. When I called the dealership to talk to him I was told he was going to reach out to me, which he did with a text message saying he would reach out to me in a sec, which turned out to a call 4 hours later. That call was to inform me that the technician would be done with my car in 20 minutes and that I was able to come pick up my car. The call was at 4:40 p.m. Janphiel (JP) knew I lived about an hour away from the dealership. I had to find a form of transportation to be able to make it to the service department that closed at 6 p.m. in 5 o'clock traffic to pick up my car. Then when I arrived I was informed that I had to pay for an oil change that was over a $100. Never in my time dealing with a Kia service department have I paid over $100 for an oil change. When I brought this to Janphiel attention he said that is how much an oil change cost and that I should be happy because my diagnostic fee was waived! Which in reply I told him, since my car was being fixed due to a manufacturer warranty the diagnostic fee was automatically waived. Then another advisor put in his opinion that he worked at the one Kia service department that I mentioned and they charge $260 for an oil change. I'm not sure if because they saw a woman that they can get over on me and think I have no knowledge on cars but that is definitely not the case with me. I don't know who Armando is, but if he was the technician to my car or not, he was not a person I had any type communication with! It took them over 2 days to inform me about the diagnostics on my car, that was unacceptable! Kia East service department definitely gets 1 star from me! More
by JAEMALTA
Other Employees Tagged: Janphiel Rivera
June 29, 2025
Janphiel was amazing, answered all of my questions. Everyone at the dealership was so helpful. Everyone at the dealership was so helpful. More
by Vivian
Other Employees Tagged: Fiyinfoluwa Adeyeye, Janphiel Rivera, Maribel Weiner
June 29, 2025
1 star for a terrible experience; 2 stars if something was okay but overall bad. was okay but overall bad. More
by hamiltonetl
Other Employees Tagged: Alan Cairo , David Figueroa
June 26, 2025
Everyone at this deal with shift is super. As soon as you drive in, you are taken care of don't wait but a minute to get it, get out of your car and get the car serviced. The service departmen As soon as you drive in, you are taken care of don't wait but a minute to get it, get out of your car and get the car serviced. The service department is great. They take care of everything efficiently. I've been coming to this dealership for over seven years.And have had no problems whatsoever with any other one. More
by m22lombardo
Other Employees Tagged: Carlos Alejo, Janphiel Rivera
June 22, 2025
I was met immediately on arrival. Shelby came out in less than two minutes to check me in. Car was ready on time and at promised price. Shelby came out in less than two minutes to check me in. Car was ready on time and at promised price. More
by CHRISTOPHERMARCUS
Other Employees Tagged: Alan Cairo , Shelby Bishop
June 22, 2025
What a great experience! From the minute I spoke with Michelangelo, who is one of the most helpful and polite people I’ve met in a while, to Asli who’s experience and know From the minute I spoke with Michelangelo, who is one of the most helpful and polite people I’ve met in a while, to Asli who’s experience and knowledge as a manager was outstanding, to finance who made the purchase so smooth, I would highly recommend Greenway Kia East! More
by Noblejeweler
Other Employees Tagged: Hector Rodriguez, Michael Severino, Asli Severino , Abdel Trabelsi, Michelangelo
June 20, 2025
All the staff, from the valets to advisors were very friendly. The process was smooth and fast. friendly. The process was smooth and fast. More
by Vedapatel05
Other Employees Tagged: Oscar Escobedo
