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Angel Flores
Angel Flores at Norm Reeves Honda Superstore North Richland Hills
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Angel Flores

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
205 Reviews
4.6

205 Reviews

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205 Reviews of Angel Flores

November 21, 2024

Dealership Rating
Employee Rating

Muy malo no hacen un buen trabajo Uno confía en un buen trabajo y nada q ver More

by diegoalejandrohernandez8
Workmanship
Recommend Dealer
No
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Nov 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hola Diego, Como dependemos de los comentarios de nuestros clientes para mejorar nuestros procesos, nos gustaría conocer más sobre tu visita de servicio para tu Honda. Esto nos ayudará a resolver cualquier inconveniente y a ofrecer experiencias de cinco estrellas a nuestros clientes. Por favor, comunícate con nuestro Gerente General, Richard Lennard, en richard.lennard@normreeves.com. Gracias.

November 18, 2024

Dealership Rating
Employee Rating

Friendly staff, courteous and polite. Seam to enjoy their jobs. Makes me trust the dealership. More

by Curtsfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're so glad that your service visit for your Honda was so pleasant, Curt! Thanks for letting us know about your experience with Angel, and we look forward to working with you again.

November 14, 2024

Dealership Rating
Employee Rating

Very nice dealership with lots of Honda's to choose from. I had a very favorable experience with each person with whom I interacted; Saul, my salesman, Phil, sales manager, Elizabeth, service manager, Angel, More

by Gary Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza, Elizabeth French, Saul Leyva, Eric Ochoco , Phil, Macon, Harry

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Nov 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent car-buying experience, Gary! We congratulate you on your new Honda, and thank you for all the praise for our team, including Saul, Phil, Elizabeth, Angel, Harry, Eric, and Yvette. If you need service in the future, keep us in mind!

November 14, 2024

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Employee Rating

Excelente servicio, resolvieron todas mis dudas, fueron muy amables y rapidos con el servicio. Estoy sumamente agradecido. More

by chavira21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

¡Estamos muy agradecidos por tu increíble reseña de cinco estrellas! Es maravilloso saber que tuviste una excelente experiencia y que todas tus preguntas fueron respondidas. Si necesitas algo—ya sea en ventas, servicio o cualquier otra cosa—no dudes en contactarnos en cualquier momento. ¡Gracias!

November 14, 2024

Dealership Rating
Employee Rating

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you More

by Donkim233
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Frank Raja, Scott Gerlikoviski , Tommy

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Nov 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 13, 2024

Dealership Rating
Employee Rating

Good and fast sevice polite sales rep good great will return if I call they’ll answer More

by wetbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to be of service to you for your Honda! Sounds like a great visit, and we will always pick up the phone for our customers. Thank you, and we'll see you next time!

November 13, 2024

Dealership Rating
Employee Rating

My first service at this dealership was disappointing because the mechanic failed to clean up all the old oil he had drained out. I found drops of old oil on my garage floor the next 2 mornings after the More

by Sll102289
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Lennard

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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello, We value customer feedback and appreciate you bringing up this issue with your recent oil change. We will discuss this with our service team so that the next time you come in for service, you'll enjoy a five-star experience. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com if you have any further concerns. Thank you.

November 12, 2024

Dealership Rating
Employee Rating

They identified the issue, and fixed it at no charge. Great and attentive service. Thanks More

by jtcarter111922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Well, that's a relief that we could fix the issue facing your Honda at no charge! Thanks for putting your trust in us, and please do not hesitate to reach out if you need anything else.

November 12, 2024

Dealership Rating
Employee Rating

Michael Wright is helpful and Mec Techs. . love using the text to show what maintenance work need done.. More

by simmonstiffany827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Nov 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that you're taking advantage of the text updates, Tiffany! Thank you for letting us know about how Michael helped you as well. Please also let us know what we can do to provide you with a five-star Honda service visit next time.

November 11, 2024

Dealership Rating
Employee Rating

Great job team and I’ll be back for my next service date in 2025. More

by Jfitzer33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds good! We look forward to seeing you in the new year for your Honda service visit. Thanks so much!

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