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Andre Butler
Andre Butler at INFINITI of South Bay

Andre Butler

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

3.8
6 Reviews
3.8

6 Reviews

Write a Review

Dealership Experience

2 mos

Industry Experience

20 yrs, 5 mos

6 Reviews of Andre Butler

June 08, 2025

Dealership Rating
Employee Rating

Consistently happy with my service experience. Great location, provides comfort while waiting. Edson is always pleasant and efficient. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

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June 04, 2025

Dealership Rating
Employee Rating

The employee that was instrumental in my high rating is known to me as Carlos. He has gone over and above the call of duty to aide my senior mom in my absence. More

by joenetted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos

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May 29, 2025

Dealership Rating
Employee Rating

I really love Infiniti South Bay I find them to be up front honest and friendly so far, there’re waiting area is comfortable wi fi is convenient I feel taken care of there More

by KEABARRYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Robles

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May 29, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review! We're grateful to hear that you've had such a positive experience with us. Being upfront, honest, and friendly is exactly what we strive for, and it's wonderful to know that you're feeling well taken care of. We're glad you enjoy the comfort of our waiting area and the convenience of our Wi-Fi! It is the little things that make a difference! Looking forward to seeing you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay

May 27, 2025

Dealership Rating
Employee Rating

I came in for a routine oil change, and the team did a thorough inspection which revealed I needed new tires and an alignment. Everything was done same-day, which was super convenient More

by REIKO90248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

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May 29, 2025

INFINITI of South Bay responded

Thank you for your review and for sharing your experience with us. We’re glad to hear the same-day service and thorough inspection were helpful and convenient for you! That said, we noticed your lower ratings on price transparency, service time, workmanship, and communication. We truly value this kind of feedback as it helps us improve. If there’s anything specific we could have done better, we’d love to hear more, as we want to ensure every visit exceeds expectations. Give me a call directly at 320-325-5555 so we can make your next experience even better. Thank you, Carlos Robles Service Manager INFINITI of South Bay

May 23, 2025

Dealership Rating
Employee Rating

The diagnosis was lazy at best. They used the aftermarket theft device as an excuse to not work on it and just collect a quick diagnostic fee as they failed to see the car had a fau More

by Dangarcia119
Recommend Dealer
No

Other Employees Tagged: Andre Butler

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May 11, 2025

Dealership Rating
Employee Rating

They were timely, professional and showed much courtesy. A little expensive though, I can recommend them.0 More

by ASHLEYCA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Jaime Zamora, Felix Le

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May 24, 2025

INFINITI of South Bay responded

Ashley, Thank you for the 5 STAR review and for letting us know that our team was courteous and professional. We shop other local INFINITI dealerships monthly to ensure that we are at or below their pricing. Know that prices do change and that we work constantly to ensure that we are competitive. Plus, we provide INFINITI trained technicians that are required to pass annual certification to ensure that we provide you with the best service available. Want to save on your maintenance and repairs? Check our website regularly for service specials or read our emails for special offers and discounts. We want to help make your INFINITI experience exceptional. Carlos Robles Service Manager INFINITI of South Bay

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