Andre Butler | Page 2
Service Advisor
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
113 Reviews
Write a ReviewDealership Experience
1 yr, 2 mos
Industry Experience
21 yrs, 5 mos
113 Reviews of Andre Butler
May 24, 2026
I haven't been pleased with the service for years The customer service is poor this visit was acceptable this time in the past it was very poor the service on the car is poor my last visit they didn't pu customer service is poor this visit was acceptable this time in the past it was very poor the service on the car is poor my last visit they didn't put enough oil in the engine. The oil light was on when I left the next day. I couldn't drive my car I had to have it towed in for them to put more oil in it. I never received an apology or compensation this is not the first time there have been many poor service visits the service has just gone down from the door to leaving they try and harass you into thousand of dollars in repairs after saying I said no many times then the manager came out continuing to harass me I only go there because it's close not for service it's ridiculously expensive I wrote a letter about the service in the past where I was ignored when I walked in they helped someone else that came in after me ( because of my ethnicity) it was very obvious I never heard from anyone in the organization More
Other Employees Tagged: Andre Butler
May 23, 2026
Just super super expensive and had problems with texting and emails. This caused confusion. Between all of us and emails. This caused confusion. Between all of us More
Other Employees Tagged: Edson Trujillo, Jaime Zamora, Felix Le
May 19, 2026
Kept me informed. Great reliability & workmanship. Outstanding customer service. I have bought 2 cars here and also have been coming here for maintenance & repairs for Great reliability & workmanship. Outstanding customer service. I have bought 2 cars here and also have been coming here for maintenance & repairs for over 20 years. More
Other Employees Tagged: Andre Butler
May 18, 2026
Tire pressures were not adjusted, washer fluid was not topped off, old sticker from Las Vegas Infiniti was still on and no new sticker replaced it. topped off, old sticker from Las Vegas Infiniti was still on and no new sticker replaced it. More
Other Employees Tagged: Andre Butler
May 18, 2026
Andre charged me $250 for my tailgate getting stuck and not being able to open. Normally dealers look and reset it for free as this happened twice before. not being able to open. Normally dealers look and reset it for free as this happened twice before. More
Other Employees Tagged: Andre Butler
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