Amir Moayer

WARNING: STAY AWAY FROM BRAMAN BMW MIAMI I strongly advise anyone considering doing business with Braman BMW Miami to be extremely cautious. My experience with this dealership was unacceptable, mislead advise anyone considering doing business with Braman BMW Miami to be extremely cautious. My experience with this dealership was unacceptable, misleading, and highly unprofessional. They tell you one thing verbally, but their actions and paperwork reflect something completely different. They rush you through signing a large amount of paperwork within seconds while verbally assuring you of things that are simply not true. I have four witnesses who can confirm exactly what was said and how the situation was handled. This was not a misunderstanding—this was a clear case of misleading communication and poor business practices. Their customer service is also extremely poor. They take an unreasonable amount of time to handle matters that should only take a few quick moments. When you try to get clarification or resolution, you are met with delays, lack of accountability, and no real effort to fix the situation. In my opinion, their process feels designed to trap customers in loopholes filled with negative financial consequences and obligations you were never properly informed about. They present one version of the truth verbally, but the documentation and outcome tell a completely different story. This dealership does not provide the level of professionalism, honesty, or transparency that customers deserve. Proper service means clear communication and paperwork that matches exactly what is being promised—something Braman BMW Miami failed to do. I strongly recommend taking your business elsewhere to a dealership that values honesty, transparency, and customer respect. Be careful, ask questions, and do not trust verbal assurances without fully reviewing every document. More

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My service advisor Sergio has always been excellent. He goes above and beyond to give me top customer service. Thank you ! He goes above and beyond to give me top customer service. Thank you ! More

by MARTINEZMIGDALIA512 Verified Customer Verified Customer

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Pay attention to every detail, even though it says in the window sticker is something is standard equipment. Make sure that it has that equipment. I bought a car with certain equipment on that I really like, window sticker is something is standard equipment. Make sure that it has that equipment. I bought a car with certain equipment on that I really like, and after buying the car, even though the options were standard because of one particular option that was added to the car it voided all of the standard equipment. More

by DUSTIN.TYSON Verified Customer Verified Customer

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I have to locations. This one is great..love customer service..the treats...coffe..I buy from the store also. Environment is super... location full of The most handsom This one is great..love customer service..the treats...coffe..I buy from the store also. Environment is super... location full of The most handsome men😄😄 More

by CALFORD06 Verified Customer Verified Customer

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Service and making appointments are so easy. Aldo very excellent at making the process easy. thanks Aldo very excellent at making the process easy. thanks More

by JAHMAFIA.PR Verified Customer Verified Customer

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Professional and efficient services. A lot of time options and service people. I will continue to use Brahman. A lot of time options and service people. I will continue to use Brahman. More

by ACHN428 Verified Customer Verified Customer

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The good thing about this is The, friendly, and Amazing Customer, Service they have. They are showing consistency, commitment, and compromise with the logical Client of Braman BMW. From the service depart Customer, Service they have. They are showing consistency, commitment, and compromise with the logical Client of Braman BMW. From the service department, I have to mention Maruf. He is a outstanding employee, and a great customer service. Delegate. In over all everybody, it’s super friendly and professional. In the job. They’re doing. More

by Omaralexis8 Verified Customer Verified Customer

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Best service starting from the GM Mauricio Alvarez to magical Service department and especially Marouf Dib. magical Service department and especially Marouf Dib. More

by GVSUNTECH Verified Customer Verified Customer

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Best auto buying experience ever! ! Amir was the best. Sales person I have ever dealt with ! Amir was the best. Sales person I have ever dealt with More

by CHRIS Verified Customer Verified Customer

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I am really disadjusted my vehicle suffered a flat tire Roadside Assistance bring my vehicle on Saturday afternoon late and when I called on Monday for verified my vehicle status no one knew where’s my veh Roadside Assistance bring my vehicle on Saturday afternoon late and when I called on Monday for verified my vehicle status no one knew where’s my vehicle location also today is Tuesday and still don’t receive any call so I assuming is not ready yet no good at all 😡😡😡😡 More

by PNDMABEL Verified Customer Verified Customer

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