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Mauricio Alvarez
Mauricio Alvarez at Braman BMW Miami

Mauricio Alvarez

General Sales Manager

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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4.4
95 Reviews
4.4

95 Reviews

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95 Reviews of Mauricio Alvarez

July 15, 2026

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Employee Rating

The process of dropping off the car and meeting with the advisor is very efficient. The staff is very friendly. More

by Rafat
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez, Carlos Hernandez

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Jul 15, 2026

Braman BMW Miami responded

Thank you for sharing that dropping off your BMW 530e and meeting with the advisor were efficient and that our staff were friendly. We’re grateful you trust us for your service needs. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

July 13, 2026

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Employee Rating

Service advisor was great as always when we visit service center he went out of his way to keep us informed and satisfied with our complaints….GREAT SERVICE. More

by cynthiapoole60@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez

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Jul 13, 2026

Braman BMW Miami responded

It’s wonderful to hear our service advisor went above and beyond to keep you informed and address your concerns. We’re delighted your BMW service experience was so positive. Thank you for sharing your feedback and we look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

July 02, 2026

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I spend 3 hours and half to change 2 tires. I had an appointment at 8am,I was on time.I left at 11.30 and they didn't have time to wash the car.after the tires were changed.... More

by DANIELRAOUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Salvador Lopez

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Jul 09, 2026

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 22, 2026

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I has been with Braman BMW More than 10 years and always i felt like special client More

by PATTYF81
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

Braman BMW Miami responded

Thank you for trusting us with your BMW iX service for over a decade. It’s rewarding to know you always feel valued. Mauricio and the team appreciate your ongoing loyalty. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 21, 2026

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Great service and great experience as always. i like the way you treat your costumers More

by M-ARFAEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez, Carlos Hernandez

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Jun 21, 2026

Braman BMW Miami responded

Thank you for your continued trust in our service center for your MINI Hardtop. We’re thrilled that Mauricio and the rest of our team treated you with care. We look forward to serving you again. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 14, 2026

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Employee Rating

Diagnosed the problem and fixed it in a reasonable time and returned a clean car to me. More

by SYBARITE
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez

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Jun 15, 2026

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 13, 2026

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Excellent customer service from start to finish. The team was responsive, professional, and completed the service within a quick turnaround time. Very satisfied with the experience. More

by ELIASRIMA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez, Carlos Hernandez

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Jun 13, 2026

Braman BMW Miami responded

We’re delighted our team was responsive and professional at every step while servicing your BMW 330. Completing the work quickly and keeping you informed is something we aim for, and we’re glad it made a difference. Thank you for your feedback and we look forward to assisting you again. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 11, 2026

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Employee Rating

Great service and great, attentive staff. Meet servicing process fast and easy. Alex was amazing More

by ROSDS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Braman BMW Miami responded

We’re thrilled by your five-star review. It’s great to hear the service process was smooth and that Mauricio provided such attentive support. Thank you for trusting us with your BMW X3. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 10, 2026

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Customer service is always amazing from the point you pull in when they receive your car, all the way till they provide the loaner everyone is courteous and professional all the way through. My Service A More

by JESTRA580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Angel Peroza

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Jun 10, 2026

Braman BMW Miami responded

Your positive experience with our service team is fantastic to hear. We’re glad that Mauricio provides clear updates and thorough checks on your X5 PHEV from drop off to loaner delivery. Thanks for choosing our BMW service department, and we look forward to helping you again. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 25, 2026

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Great experience I’ve been going to them for years and it’s always a pleasure More

by BJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Velasco, Salvador Lopez, Carlos Hernandez

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May 25, 2026

Braman BMW Miami responded

Thank you for trusting us with your BMW X7 service over the years. We’re thrilled each visit has been a pleasant one. We look forward to supporting your X7’s needs for many more visits to come. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

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