Alex Rogers
Alex Rogers at Colonial Cadillac

Alex Rogers | Page 10

General Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Alex Rogers

May 13, 2023

Dealership Rating
Employee Rating

i write the samething on every evaluation! ! Exceptional marks for every aspect of the dealership! More

by RDEFELICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio, Denise Leigh, Renata Starbranch , John Bradley

April 24, 2023

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Employee Rating

Great service was provided by the entire team. Very professional service department. Very easy process. More

by NEAL ZWICKER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2023

Colonial Cadillac responded

Hello Neal ! Thanks for taking the time to leave the review ! I am hoping you made a mistake as you gave everyone 5 star reviews but the store a 1 star and a " no " under would you recomend the team at Colonial Cadillac.If possible could you fix this? If not, Please call me direct so I can make it right !! Thank you so much ! Steve Sousa General Sales Manager 781 897 1195

Apr 24, 2023

NEAL ZWICKER responded

Sorry, obviously a clerical error. I think it is fixed now.

April 20, 2023

Dealership Rating
Employee Rating

Just purchased a new vehicle, and everything was perfect! Could not have asked for better service, one of the main reasons that I purchase all my cars from Colonial. More

by RDEFELICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Steven Lander

April 19, 2023

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Employee Rating

Everyone was professional and very kind. It was so appreciated! Steve, was GREAT! Service was easy to schedule. More

by msc409
Service Price Transparency
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Recommend Dealer
Yes

April 07, 2023

Dealership Rating
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Very professional and helpful. I hope and expect to continue throughout my entire lease and to the next. More

by hkhodjat
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven Lander

April 03, 2023

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Employee Rating

Everything was great from John Bradley to the service department and the body shop. Great experience More

by PSCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio , John Bradley

April 01, 2023

Dealership Rating
Employee Rating

My car engine seized within 24 hours, Colonial doesn’t help or care to help. Now that my car is at another dealership getting the work done Colonial has checked out on caring about this situation. More

by Colonial sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 01, 2023

Colonial Cadillac responded

Hello Shawn, Thank you for taking the time out of your day to leave a review. We always strive for better customer service and are aware of your situation. I know you have spoke with John several times since this happened ( as well as a few minutes ago ) and your car is at another dealership which we have been in touch with- I know John also arranged transportation for you so I beleve the next step is hearing from Diamond Cadillac when the engine will be in. Parts have been an issue for everyone and we are terribly sorry this has happened to you but rest assured, We will be in touch as soon as possible with the where abouts of the engine. Thank you Shawn Respectfully, Steve Sousa 12:13pm Sat 04/01/2023

April 01, 2023

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Employee Rating

Dennis is great at his job no pressure sale and if you only did low ball my trade we could have made the deal in an hour. More

by Gvailliant
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Recommend Dealer
Yes

March 30, 2023

Dealership Rating
Employee Rating

John Bradley has been amazing in helping me acquire my new Cadillac ESV! He explained the features so I ordered what I needed and kept me informed throughout the almost 6 months it took to get the ESV bui More

by noelestepa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Pete Cascio, Denise Leigh, Steve Sousa , Christian Aylward, Andrew Mackillop

March 18, 2023

Dealership Rating
Employee Rating

I want to thank Steve Sousa , Steven Lander and Alex Rogers for making my service visits as seamless as possible. The pick up / drop off service cannot be beat And I couldn’t be happier with the entire More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio, Denise Leigh, Steve Sousa, Steven Lander , Christian Aylward

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