Alex Folz | Page 6

We bumped into a problem at vehicle delivery; the delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investi delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investigate. The result was a price adjustment for the delivered vehicle, acceptable to us, and we took delivery. This is one example of why we have been customers of MB of Hagerstown for more than 25 years. Thanks MB of Hagerstown. Mary and Gary Miller More

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The service was great. My car was picked up and delivered. Alex communicated with me about a problem. He explained everything clearly. He is very courteous and friendly. Fi My car was picked up and delivered. Alex communicated with me about a problem. He explained everything clearly. He is very courteous and friendly. First class experience. More

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Friendly and personable. Good people with to do business .Having been buying cars for about 30 years from Hagerstown Mercedes Benz . Good people with to do business .Having been buying cars for about 30 years from Hagerstown Mercedes Benz . More

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Barry has always found the car with all the accessories that I was looking for. MB of Hagerstown has always taken care of all my concerns. that I was looking for. MB of Hagerstown has always taken care of all my concerns. More

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Having dealt with Mercedes of Hagerstown for many years I would not think of going anywhere else to buy a new car. Barry London is wonderful to work with and the service department is excellent. would not think of going anywhere else to buy a new car. Barry London is wonderful to work with and the service department is excellent. More

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We have always been pleased with Barry in sales and the service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. More

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This is my 5th Mercedes from MBH and am always happy with the service Options for loaner car and pleasant staff the service Options for loaner car and pleasant staff More

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Dealing with Barry London is always a good experience Barry is knowledgeable and thorough Atmosphere is relaxed Barry is knowledgeable and thorough Atmosphere is relaxed More

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Alex always provide exceptional service. This is the reason I always come back when needed This is the reason I always come back when needed More

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Have gotten three cars from Barry in the last five years. He's worked with me on price, hasn't been pushy about any upselling, and has been prompt with returning calls and quotes. I'll probably buy a fourth He's worked with me on price, hasn't been pushy about any upselling, and has been prompt with returning calls and quotes. I'll probably buy a fourth car from him in the future. More

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