Alex Folz | Page 5

I needed a quick turn-around repair of my front left window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. More

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The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. We recommend this dealer and will continue to use for our service needs. More

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Excellent services on advisor and the people in the office, they treated me like VIP even though I didn't bought the vehicle there. Thank you office, they treated me like VIP even though I didn't bought the vehicle there. Thank you More

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I’ll definitely recommend Mercedes of Hagerstown. The whole staff is fantastic!! If you’re looking to purchase, ask for Kyle, he’s fantastic!! He goes above and beyond to make sure you get exactly wh The whole staff is fantastic!! If you’re looking to purchase, ask for Kyle, he’s fantastic!! He goes above and beyond to make sure you get exactly what you’re looking for. Trust me, you won’t regret it!! More

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This dealership is outstanding in every way. Absolutely tops in every category. From the Service Department through the Sales Department, every one I encounter is professional, knowledgeable, po Absolutely tops in every category. From the Service Department through the Sales Department, every one I encounter is professional, knowledgeable, polite and pleasant. I buy Mercedes vehicles because of it's Sales and Service Departments. More

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The dealership is well staffed with very experienced and friendly service employees. Alex provides prompt reliable service and information when servicing our mercedes. friendly service employees. Alex provides prompt reliable service and information when servicing our mercedes. More

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Rob was very helpful in making the transaction to purchase my new Mercedes. He was quick to respond and made the process as smooth and easy as possible. I bought my first Mercedes through and Rob a purchase my new Mercedes. He was quick to respond and made the process as smooth and easy as possible. I bought my first Mercedes through and Rob and would purchase any future Mercedes through him again. More

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I have always been happy with the service Alex has always provided me good guidance. always provided me good guidance. More

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Beautiful dealership, great location, awesome employees. This is our third time dealing with Barry London, and each experience gets better and easier. We highly recommend Mercedes-Benz of Hagerstown.! This is our third time dealing with Barry London, and each experience gets better and easier. We highly recommend Mercedes-Benz of Hagerstown.! More

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We bumped into a problem at vehicle delivery; the delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investi delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investigate. The result was a price adjustment for the delivered vehicle, acceptable to us, and we took delivery. This is one example of why we have been customers of MB of Hagerstown for more than 25 years. Thanks MB of Hagerstown. Mary and Gary Miller More

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