Alecia Pack
Alecia Pack at Dover Honda

Alecia Pack | Page 5

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Alecia Pack

February 16, 2026

Dealership Rating
Employee Rating

Alecia is always so helpful and efficient with service and time spent explaining cost and next steps. More

by varneezy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Dover Honda responded

Thank you for your positive feedback! We're delighted to hear that Alecia provided exceptional service. We look forward to assisting you again at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 16, 2026

Dealership Rating
Employee Rating

Dover Honda has been excellent . I had a minor hiccup (self imposed) they were able to fix my car in a short time.. I have been a customer here for 7 years and return even though I'm More

by TERRYJ814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Dover Honda responded

Hi Terry, thank you for your kind words about Dover Honda! We truly value your loyalty and trust over the past seven years. Safe travels, and see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 13, 2026

Dealership Rating
Employee Rating

Our primary service contact is wonderful. The individual from service we met on the pick up day was clueless to our warranty coverage and was having my pay for the repair work. Only after con More

by tfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2026

Dover Honda responded

Hi Freder! We appreciate your feedback as it helps us better our customer support. It’s great to know the situation was successfully handled by one of our managers. If you have any further questions, don't hesitate to reach out. Thank you for choosing Dover Honda. Mike Watson - General Manager - 603-609-1984 Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 11, 2026

Dealership Rating
Employee Rating

It's always superb service at Dover Honda. I've been going there since 1976. They know those cars perfectly, while locall garages do not. More

by ANDREWPEARSON112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Dover Honda responded

Andrew, we appreciate your loyalty and trust in our service! Thank you for choosing Dover Honda since 1976! We look forward to many more together! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 09, 2026

Dealership Rating
Employee Rating

It was a scheduled maintenance. It went fine. Lucas spoke with me and the lady who checked me out was very plesant, also. More

by GRBURNS540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I dealt with Lucas. It was very polite and helpful.

Feb 10, 2026

Dover Honda responded

Hi GR! We love to hear it! Thank you for choosing Dover Honda and for sharing your appreciation for Lucas and our team. See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 07, 2026

Dealership Rating
Employee Rating

Michael Souter is cute and nice. He takes very good care of me and my car. More

by ashlynkeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Dover Honda responded

Hi Ashlyn! Thank you for leaving us this five-star review and for your kind words about Michael from our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 06, 2026

Dealership Rating
Employee Rating

We were very disappointed in the lack of communication with us. The service department never gave us updated on our vehicle even when we left several messages. More

by gleasonkk
Recommend Dealer
No

Other Employees Tagged: Alecia Pack

Feb 13, 2026

Dover Honda responded

I'm truly sorry to hear about the communication issues you experienced. We aim to keep our guests fully informed and it sounds like we fell short in your case. Your comments are appreciated and will be shared with our team so we can make improvements moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thank you, Mike Watson - General Manager - 603-609-1984

February 06, 2026

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Employee Rating

First time I've ever come in for service and my bill was zero! It was suggested via email that I get my tires rotated and I had a tire inflation warning on the dash. Tires were fine so they just checked th More

by BUBARLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

Feb 07, 2026

Dover Honda responded

Hi Bubarlis! We love to hear it! Thanks for choosing Dover Honda and for sharing your support. Take care! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 06, 2026

Dealership Rating
Employee Rating

I very positive experience. Everyone was very helpful and answeed all my questions. Will highly recommend. More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre

Feb 07, 2026

Dover Honda responded

Hi Rich, we love to hear from happy customers! Thank you for choosing Dover Honda and for sharing your experience. We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 06, 2026

Dealership Rating
Employee Rating

Luke's customer service was very good. He kept me informed of everything that needed to happen for my service and got me out as soon as possible. More

by SRICHMOND1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre

Feb 07, 2026

Dover Honda responded

Hi Richmond! We're thankful to have you as a customer! It's wonderful to hear your service with Luke was prompt and professional. See you next time at Dover Honda! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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