Alecia Pack
Alecia Pack at Dover Honda

Alecia Pack

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Alecia Pack

April 23, 2026

Dealership Rating
Employee Rating

I have purchased 4 vehicles from Dover Honda. From sales (Bob Drake) to service (Alecia), I am always treated well and treated fairly. Dover Honda has earned my trust and continues to do so. More

by jmeyer9197
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Drake

April 22, 2026

Dealership Rating
Employee Rating

Alicia was very able and even offered me a loaner car since my car needed more work and took extra time. More

by kac0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 21, 2026

Dealership Rating
Employee Rating

Great service but much more expensive than I figured on . For one thing I went in knowing it was a faulty oil pressure sensor and just asked to have it replaced. However, I was told that a diagnosis had to b More

by MFlaherty2011
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Apr 22, 2026

Dover Honda responded

Hi Flaherty! Thank you for sharing your feedback about our service team. We do want to be transparent about our prices and will keep your comments in mind. If you would like to discuss this further, please feel free to contact me. Thank you, Mark Francis, Dover Honda Service Director. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 20, 2026

Dealership Rating
Employee Rating

The staff at Dover Honda is very friendly, helpful, and knowledgeable about the products and services. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

Apr 21, 2026

Dover Honda responded

Hi JP, thanks for the review! It's great to hear that our team made your visit such a positive one. See you next time at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 20, 2026

Dealership Rating
Employee Rating

Alecia was quick to help me when I showed up for an appointment with another advisor that was not in yet. She was friendly and thorough and the service itself was very quick. More

by erinstierney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Dover Honda responded

Hi Erin! We’re proud of our team members like Alecia who step up to make our customers’ day a little smoother! Thanks from all of us at Dover Honda Service Center! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 19, 2026

Dealership Rating
Employee Rating

always pleasant and very welcoming, best group I've dealt with in 20+ yrs of owning hindas. More

by TCARRIERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Dover Honda responded

Hi Carrier! Thank you for leaving us this five-star review and kind words about our sales team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 19, 2026

Dealership Rating
Employee Rating

Great experience sean elicia and michelle sales person all worked as a team to make sure i was recognized appreciated and beat my expectations More

by sbsidell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean parts, michelle sales

Apr 20, 2026

Dover Honda responded

Hi SB! Thank you for sharing your five-star experience with Sean, Elicia, Michelle, and the rest of the team! We look forward to seeing you again at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 18, 2026

Dealership Rating
Employee Rating

Clean waiting room with coffee and snacks. Prompt service. Explained the necessary repairs to the customer. More

by sarahandhannah123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Dover Honda responded

Thank you for the wonderful review! We're glad you enjoyed our clean waiting area and prompt service. Safe travels from all of us at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 15, 2026

Dealership Rating
Employee Rating

I had a great experience. Service was quick and efficient. The team communicated the process and updates well. More

by FOSTER.CARTER.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Luke Robertson

Apr 16, 2026

Dover Honda responded

We’re glad you had a positive experience with our team at Dover Honda! We appreciate your business and we look forward to helping you in the future. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 13, 2026

Dealership Rating
Employee Rating

When I got in Alecia greeted me, and explained to me what all was being done to my HR-V that day. She kept in contact and answered questions I had, and then when I arrived to pick up my key, she explained al More

by Colleen DeWitt
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Apr 14, 2026

Dover Honda responded

Hi Colleen! It means a lot to hear that Alecia provided such thorough communication and care during your visit at Dover Honda. Thank you for trusting us with your HR-V and your business. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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