Alan Royce

Yells and screams at employees in front of people, doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person More

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My repairs were done faster than I expected and I got a free carwash to boot. They were friendly and proficient. free carwash to boot. They were friendly and proficient. More

by foo987 Verified Customer Verified Customer

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Excellent service and staff! ! Thank you for the support on the recalls we needed done. They were done in a timely manner. ! Thank you for the support on the recalls we needed done. They were done in a timely manner. More

by darlenwarren52 Verified Customer Verified Customer

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Very friendly and considerate to my knees free coffee and popcorn what mour can you ask for. popcorn what mour can you ask for. More

by Joe Verified Customer Verified Customer

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Amazing Service and Amazing people who work hard to be the best! It's always a pleasure to work with the best at Basney Honda! the best! It's always a pleasure to work with the best at Basney Honda! More

by DHAMMER151 Verified Customer Verified Customer

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Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. notch and I am going to lease every car there for the rest of my life. More

by soxwinsoxwin Verified Customer Verified Customer

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The staff is very customer oriented and they do a very good job of listening to what the customer needs. good job of listening to what the customer needs. More

by ckporter40 Verified Customer Verified Customer

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The service advisor did a great job. The service technician also did a wonderfull job. The service technician also did a wonderfull job. More

by jgosc Verified Customer Verified Customer

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Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Basney Honda to have my engine issue properly resolved. They use Basney Honda them selves. I had to drive over an hour to get to this Dealership. My car was repaired properly here. Alan Royce was so helpful explaining the situation in a way I could understand when things got overwhelming for me. I appreciated his guidance. Austin is so calm and easy going it was a pleasure dealing with him. My car is solid now. It drives like a new car. I highly recommend this service department especially for widows, single ladies. Honestly and integrity is what you will find here. More

by Jo Verified Customer Verified Customer

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I recently had the pleasure of experiencing unparalleled service at Basney Honda, and I wanted to highlight the outstanding work of the service department, with a special mention of Curt Seufert. From th service at Basney Honda, and I wanted to highlight the outstanding work of the service department, with a special mention of Curt Seufert. From the moment I arrived, the service team at Basney Honda demonstrated a commitment to excellence. Curt Seufert, in particular, went above and beyond to ensure that my experience was not only efficient but also exceptionally positive. His professionalism, attention to detail, and dedication to customer satisfaction truly set the standard for outstanding service. Curt took the time to thoroughly explain the maintenance process, addressing any questions or concerns I had. His communication skills and friendly demeanor made the entire service experience seamless and enjoyable. It's evident that Curt takes pride in his work and is genuinely invested in the well-being of the vehicles and the satisfaction of the customers. The efficiency of the service department at Basney Honda was impressive. The team worked diligently to complete the maintenance promptly without compromising on the quality of their work. I left the dealership confident that my vehicle had received the best care possible. I appreciate Curt Seufert's professionalism and the exceptional service provided by the entire service department at Basney Honda. It's clear that customer satisfaction is a top priority for this team. If you're looking for a dealership with a service department that goes the extra mile, I highly recommend Basney Honda – and be sure to ask for Curt Seufert for an unparalleled service experience. Thank you, Curt, and the entire Basney Honda service team! More

by Ktaylor Verified Customer Verified Customer

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