Ahad Aamer

I purchased my new vehicle, when I got in to drive it home, my low tire pressure light was on, I went back in the building and told them, they said it’ll go away once I start driving, i live in south wes home, my low tire pressure light was on, I went back in the building and told them, they said it’ll go away once I start driving, i live in south west Indiana and I had an hour and a half drive. The light never went off, when I got home I checked the tire, it had 14 lbs of air in the tire, so I filled it up with air, the next morning I check it again and once again it lost air m, I took it to a local Honda dealership and they found a nail in my tire, I was very upset. Also when I purchased my car the only things I received with my vehicle with purchase was the keys, I asked for papers for a bill of sale and they said they didn’t have any papers they would be sent to me once they received the loan from the bank. The loan went through, I never received anything, I contacted the dealership once more by email, he also told me there was no papers until the loan went through which I was confused because it already went through. I went to the license branch to get my plates. At the bmv I was informed that I should have received my bill of sale with my vehicle and I never should have drove the vehicle off the lot without it, at the bmv I contacted the dealership and informed them and I was sent the bill of sale immediately via email why this wasn’t done when I purchased. My car is still questionable. Horrible service!!! Horrible staff More

by THOMAS.KRUK Verified Customer Verified Customer

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I had a good experience at VDC. Emre was a lovely guy and treated us with respect. Ahad helped us out willingly to get our license plates put on, and Julian skillfully helped us thr Emre was a lovely guy and treated us with respect. Ahad helped us out willingly to get our license plates put on, and Julian skillfully helped us through the final paperwork. I didn't personally work with Rocco, but if he were the "Manager "that Emre was discussing our deal with, then I would have a gripe. We came to that dealership attracted by a special price, which we were quickly told was not for real. After some negotiation, we got close to that price but were presented with an offer that added another 2K for the VDC special maintenance plan, which we didn't ask for or want, and preceded to tell Emre why. Emre was then caught in the middle of making the sale and pleasing his boss. We ultimately negotiated the 2K to 1K and were left with paying for a service we know practically nothing about and will likely never use. In the end, we bought a beautiful car and Emre was able to smooth out any awkwardness as we completed the deal. VDC seems like a group of nice people, but they should have a look at the promises about the prices they advertise as well as the extra services they attempt to upsell. More

by THOMAS.OKON Verified Customer Verified Customer

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I feel compelled to write this review specifically about Sales Manager Julian Perez at VW of Downtown. My interaction with him was perhaps the most disingenuous car buying experience I've ever had. From th Sales Manager Julian Perez at VW of Downtown. My interaction with him was perhaps the most disingenuous car buying experience I've ever had. From the moment we met, Julian attempted to establish false rapport by claiming "we're neighbors" (we weren't even close to being neighbors) and trying to act overly friendly - classic manipulation tactics that felt immediately insincere. But the real issues began when discussing numbers. When presented with a competitor's detailed, line-by-line quote for a fully loaded Atlas at a significantly lower price, Julian dismissed it as "deceitful" without explanation. The irony? His quote for a base model Atlas was substantially higher, yet he couldn't (or wouldn't) provide a breakdown of the costs. Even more telling, our salesperson appeared visibly uncomfortable and confused by Julian's numbers and tactics. The worst part? Julian made me wait over two hours just to present this inflated quote, showing complete disregard for my time. His strategy seemed to be: keep the customer waiting, hope they're too exhausted to think clearly, then push an overpriced deal with vague numbers. If you're a potential customer, just know that there are far better options available. I immediately went to another dealership afterward and got a fully loaded Atlas for thousands less, with transparent pricing and no games. Julian's approach to sales is exactly why people dread car shopping. VW of Downtown would do well to reconsider whether this type of leadership aligns with their values. To the salesperson who worked with us: you deserve better management. Your professionalism throughout this ordeal was noted and appreciated. More

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I love this dealership, how fast and organize they are. I would recommend everyone to come here I would recommend everyone to come here More

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Dealership was very welcoming. Julian was very professional & personable. I appreciate his effort of making sure that I was taken care of. Julian was very professional & personable. I appreciate his effort of making sure that I was taken care of. More

by Charnitamccarty826 Verified Customer Verified Customer

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We had an amazing experience while buying our new Tiguan! We intended to shop around exploring other options, but Avery explained us all options, was very attentive and helpful in our considerations and we d We intended to shop around exploring other options, but Avery explained us all options, was very attentive and helpful in our considerations and we decided to stop our choice on VW!!! Great experience, highly recommend Avery and VW Downtown!!! More

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Super easy to work with. Fast service. Had me on my way in 20 minutes. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77 Verified Customer Verified Customer

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Great experience and very efficient though the process. I would highly recommend VW Chicago as a place to buy a car. I would highly recommend VW Chicago as a place to buy a car. More

by SEANGADD5 Verified Customer Verified Customer

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Visited the dealership and Ahad took care of us. What an incredible guy, he mad the whole car buying experience very smooth and easy. And, gave us the best deal! Highly recommend! What an incredible guy, he mad the whole car buying experience very smooth and easy. And, gave us the best deal! Highly recommend! More

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Ahad Aamer went over and beyond to find the car that best suited my needs. He really didn’t stop until I was satisfied. Amazing guy to work with! Thank you so much for making my day so special. suited my needs. He really didn’t stop until I was satisfied. Amazing guy to work with! Thank you so much for making my day so special. More

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