Abigail Lundberg | Page 10
Service Advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
105 Reviews
Write a Review105 Reviews of Abigail Lundberg
February 15, 2025
The dealership was good about the initial repair however, when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record the issue I was having which they are now going to take another look at it. Fingers crossed they can figure it out. More
Other Employees Tagged: Rob Martin, Jordan Seagren, Keith Mcginnis
February 03, 2025
Service reps and everyone I met was friendly and helpful. The work was done before promised. I miss the cleanup/carwash I use to get at Bergstrom in Oshkosh! The work was done before promised. I miss the cleanup/carwash I use to get at Bergstrom in Oshkosh! More
Other Employees Tagged: Seth A Tearney
February 03, 2025
Rob, Ryan, Nick, and Abbie were all very friendly and professional! I'll definitely be back! professional! I'll definitely be back! More
Other Employees Tagged: Rob Martin, Nicholas Pastorelli, Ryan Knepprath
February 02, 2025
Lack of transparency with my service. Waited 4hrs to find out that the tires needed for my replacement were the wrong size. Mentioned that I would return the rental by Wednesday at 4p, di Waited 4hrs to find out that the tires needed for my replacement were the wrong size. Mentioned that I would return the rental by Wednesday at 4p, didn’t confirm whether or not the recall would be solved by that time. Had I known, I would have rescheduled dropping off the rental for the following morning and not rushed down that evening. Concierge service from dealership to downtown / enterprise rental was very convenient and a very kind driver (saving grace from this experience). I get that credit card service fees are now close to come practice, though I would suggest still mentioning this to guests, especially when there’s more than 24hrs needed for service. More
February 02, 2025
Everyone here is extremely nice and very knowledgeable. They all know what they are doing and every visit runs smoothly. They all know what they are doing and every visit runs smoothly. More
Other Employees Tagged: Janessa Rios, Keith Mcginnis
February 02, 2025
Very helpful and got me taken care without any issues. Kept me updated throughout the process Kept me updated throughout the process More
Other Employees Tagged: Rob Martin
January 31, 2025
Russ Darrow Service has never disappointed me. They are so good about meeting my service needs and so honest about what I need and what I don't need that I can't imagine going anywhere else. They are so good about meeting my service needs and so honest about what I need and what I don't need that I can't imagine going anywhere else. More
Other Employees Tagged: Rob Martin, Keith Mcginnis
January 22, 2025
They are a great dealer I think. Just be careful in the loan office as they are still okay selling you on a loan that will be $5000 above msrp. Just be careful in the loan office as they are still okay selling you on a loan that will be $5000 above msrp. More
Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Keith Mcginnis, Nicholas Pastorelli

