11 Mazda Dealers near 90503near 90503

Since I had to leave my car, they gave me a loaner and it - FABIOGREEN

Since I had to leave my car, they gave me a loaner and it was enjoyable. Wonderful experience.

I liked Ernie (he explained everything), the video and - cherylito

I liked Ernie (he explained everything), the video and the waiting room was very comfortable.

After other dealers failed twice to properly diagnose and - dougdrenkow

After other dealers failed twice to properly diagnose and resolve an intermittent -- and thus admittedly hard-to-diagnose -- issue, the Browning team immediately found the far-from-obvious cause of the problem and fixed it, quickly and at a reasonable cost. They had always taken excellent care of my wife's Mazda 3 when we lived in the area; it was worth going out of my way to bring my car to them in this case. You cannot get better care for your Mazda than from the Browning Cerritos team.

I bought my CX-5 new at HB Mazda, but if you have a Mazda - Ed.S.

I bought my CX-5 new at HB Mazda, but if you have a Mazda that's out of warranty, think again about having HB Mazda do repairs. I had a CEL and a DTC, and took my CX-5 to HB Mazda where they charged $200 to diagnose, and then said the car has a clogged heater core which they would charge $2,600 to replace... Replacing a heater core in any car with only 50,000 miles on it is the stupidest thing I've ever heard. I did a bi-directional flush on the core and found lots of plastic chips that were coming from a deteriorating "plastic" impeller on the water pump. I was astonished to find that Mazda had actually installed a low quality water pump with a plastic impeller in the factory. Now I'm concerned that Mazda might have done other cheap, cost cutting things on this car when they built it, and I'm leery about keeping the car. Anyone who has the same experience can look forward to paying what they quoted me, then, when the water pump goes out completely, due to the cheap plastic impeller, they'll also have to spend another grand to replace the water pump, as well... That's a projected total of $4,000 to have HB Mazda fix this problem. I replaced the water pump myself and the total cost of the repair to me, including HB Mazda's dubious $200 diagnostic fee, was $600, plus six hours of my time. I once thought highly of Mazda, but now I'll never own another one... Mazda and its Service people are seriously Unethical.

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

The service writer did an amazing job of explaining our - c

The service writer did an amazing job of explaining our options and getting our service completed on time.

AVOID AT ALL COSTS! - yassinelnoshokaty

AVOID AT ALL COSTS!! Shop anywhere else but here, other Mazda dealerships in the city will treat you much better. they are completely unprofessional, and they WILL SCAM YOU. I bought a certified preowned 2023 vehicle from here with 4000 miles, discovered an issue, and brought it in 2 days after purchase. it's now been 3 months, and they are ignoring my calls. I have shown goodwill and talked to both service and sales managers who were respectful but failed to do anything about the issue and now I am stuck with a faulty, falsely advertised car. Shop anywhere else even if it will cost you more. HORRIBLE experience.

Great service and the fact that they show u a video on - claudia.vidai1940

Great service and the fact that they show u a video on whe they are found to ur car. That's fantastic. Thank you!

Refused to Accept a Lease Return - jw211

I tried to return a lease of a CX-5 on a Saturday. They told me that they had no room and did not accept lease returns on weekends. He told me to come back the next Friday. I was told to call Chase Finance to get an inspection, but they weren't open on weekends. On Monday, I called Chase and they could not schedule a pre-inspection before I left town on vacation. I called the dealer back and spoke to Abraham. He told me that they had no room, may have to park the car on the street and would not accept a lease return without a pre-inspection per GM Nazir. He fist told me that Nazir was not there. Then he put me on hold to talk to Nazir. Then he told me to call back and ask for Nazir. He told me that they "refused" to take it back otherwise. I've never experience such poor customer service from a dealer. Avoid this dealership. My experience was exactly the same as all other lease return reviews. Never again.

The Hands Down Worst Business Experience I've Ever Had - erikschmitt

WARNING: Do NOT get a car here. (Feb. 2015) I mistakenly leased a Mazda 3 here while still in a lease with Hyundai (for some reason I thought it ended the same week I went to Mazda). I freaked out, called Mazda and went in the next day. When I got there I met with Coty – the manager who leased me the Mazda 3 the day before. He sat me down and had me wait for him for about 30 minutes. While waiting for him, I spoke with a salesperson there and told him what happened. He told me it should be a pretty easy fix. When Coty returned I re-explained to him what happened, told him that it was totally my fault and apologized and that I wanted to get out of the lease. He told that that couldn’t be done because all of the paperwork had been sent in and processed. I said there must be something that could be done and that I would even take a lower model for a lower price, he said that this couldn’t be done either. I went back and forth with him for a while and he told me what he could do is cover one of the payments on my lease. This would involve me writing a check to Mazda for a bigger deposit on my current Mazda 3 for the amount of 2 payments on my Hyundai, and then Mazda in turn would send Hyundai a check for 3 payments. I refused this offer initially because I thought Mazda wouldn’t actually follow through with it. I also thought it was weird that I could totally somehow still pay a bigger deposit on my car if all the paper work had already been sent in and processed. I wasn’t satisfied with Coty’s answers and told him I also felt like I got a bad deal on the car and told him about the lease deal I saw on the website for the more expensive SUV. He said it’s because the Mazda 3s’ sell so he can’t give me a better deal but can somehow magically offer a car that costs $5000 more for the same price. After getting frustrated with Coty’s answers, I told my story to the original saleswoman I spoke with before Coty came in to negotiate with me the day before. She was helpful and said we could go talk to the manager Vahe to see what could be done. On our way to Vahe bumped into Coty. Coty asked us what we were doing and she told him that we were going to speak to Vahe. He said that Vahe went home. She thanked him for letting us know and she brought me to go see someone else. On our way to go see this other person, Coty caught up with us and told us to follow him. She asked him where we were going. He said ‘we’re going to see Vahe.’ Weird. Coty had just said Vahe went home. More red flags for Coty. Turns out Coty just took me into Vahe’s office to CHEW ME OUT for not wanting the car. I again explained I made a huge mistake not checking the dates and that I really needed to get out of the lease. The car saleswoman tried to defend me but he snapped at her. She became quiet and left the room. Coty asked me how it was his fault that I leased two cars. I told him that I never once said that I was his fault, that I had just made a huge mistake and needed help. He told me that I would need to take the car home that night or that he would have a tow company tow the car to my house and send me the bill. He also said he did try to help me with a ‘generous’ offer of covering on of my lease payments and that I didn’t accept his offer so I ‘didn’t even want his help.’ I finally agreed to accept his offer because I can’t afford to pay for two car lease payments + a car tow bill. I go into the leasing manager’s office to complete the deal where Mazda covers one of my Hyundai lease payments. I asked if I would need to write a new check for my deposit and the leasing manager said no, he already had the original check and showed me my original lease papers and original check for the deposit. They hadn’t been sent it and processed like Coty said they had. Another lie. For this lease payment deal to happen, I had to sign a new paper saying my lease was changing and then I had to resign my lease papers. ANOTHER lie. I could have gotten the lower model or totally cancelled. After all of this, a few weeks later I find out that Coty/Mazda has not sent in the check to cover my Hyundai payments. I ended up making another payment on my Hyundai. I called the finance manager at Mazda to tell him that it hasn’t been paid. He told me he would call me back in 15 minutes. I called him back 2 hours later leave a message – nothing. I call again the next day and leave a message. Nothing. So on and so on. Called Coty, the manager of Sierra Mazda, Vahe, left a messages, didn’t hear back. After a week of trying to get a hold of someone at Sierra Mazda I was transferred to Sierra Chevy by mistake. I told the finance manager there my story and she walked over to Sierra Mazda to have someone talk to me and find out what happened. After she spoke to Mazda, they finally called me and sent the check in. I seriously had to call CHEVY to get a hold of Mazda.