Caruso Mazda

"Highly recommend Caruso Mazda for anyone looking for a new or used car. Their website is top-notch and interactive, and Sid in sales provided exceptional service. Thank you to the whole team for a great e new or used car. Their website is top-notch and interactive, and Sid in sales provided exceptional service. Thank you to the whole team for a great experience!" More

Love the video explaining everything done for the visit. .easy to share to someone who understands. .easy to share to someone who understands. More

Huge is the best service advisor and always takes care of you. Above and beyond customer service. you. Above and beyond customer service. More

Excellent customer service. Professional, friendly, on time. Better than promised. 10/10 on all counts. Professional, friendly, on time. Better than promised. 10/10 on all counts. More

The service writer did an amazing job of explaining our options and getting our service completed on time. options and getting our service completed on time. More

I would definitely recommend Caruso Mazda! Repairs were done quickly and the manager Hugo was very friendly and professional. Repairs were done quickly and the manager Hugo was very friendly and professional. More

Dishonest sales tactics. They add an expensive package of "accessories" to their cars even the premium ones that already have anti-theft devices. I found a used Toyota Sienna They add an expensive package of "accessories" to their cars even the premium ones that already have anti-theft devices. I found a used Toyota Sienna XLE Premium on Carfax that was the maximum price I wanted to spend (besides the cost of tax and license fees). They don't disclose the additional costs for their car accessories until after you test-drive the car. If you buy a car from them, please make sure you read the contract carefully, without anyone in your ear, or any pressure, so you don't miss pertinent information like I did. The vehicle I tried to buy first had a dead battery and then wasn't even driveable off the lot. I ended up canceling my contract with them and will go elsewhere. It was a terrible experience for me and I warn anyone considering this dealer, to proceed with caution. More

Helpful knowledgeable friendly . Not a high pressure sales job but they are realistic about notating prices. Not a high pressure sales job but they are realistic about notating prices. More

Enjoyed the entire experience, from test driving all the way to closing out the deal. Everyone was very helpful and friendly. way to closing out the deal. Everyone was very helpful and friendly. More

Marco listened carefully to what I said I wanted and showed me a vehicle that met my criteria. I then brought up another issue, and he showed me a second vehicle that he thought would address it. I was showed me a vehicle that met my criteria. I then brought up another issue, and he showed me a second vehicle that he thought would address it. I was very pleased with the second choice and ended up purchasing it. At no time did I feel any pressure to buy a vehicle or any of the add-ons: the latter were presented as available options should I choose to accept them. The finance person (cannot remember his name) walked me through all the paperwork so I understood clearly what I was signing. When he discovered a little later that I had written the check for the wrong amount (too much!), he returned the check so I could make the correction. Marco was very patient in showing and explaining to me the vehicle's features, both during the test drive and especially before I drove it home. He told me to call him if in the future there is anything I need or would like some help with. Purchasing this vehicle could not have been easier and I cannot think of any ways in which this positive experience could have been improved. More