Armando Mendoza

Just wanted to take a minute and say thank you to Zee Akil for her exceptional Customer Service yesterday when I dropped off my 2021 CX-5 for its routine service (Oil and filter change, tire rotation, an Akil for her exceptional Customer Service yesterday when I dropped off my 2021 CX-5 for its routine service (Oil and filter change, tire rotation, and brake check, etc.). She was knowledgeable, courteous and made the challenge of getting my car serviced, easy and painless. Thank you...! Also, I explained to her that my Lease was coming to its end this month, and I was considering a CX-50. She asked if I had driven one yet...I said "No"...and she immediately offered a CX-50 Loaner Vehicle allowing me to get acquainted with the car. I thoroughly love it...and my next car from Browning Mazda (# 4) will definitely be the CX-50...! So thank you again...for your thoughtfulness and exceptional Customer Service...! More

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CROOKS!!! As many have noted, the folks at this dealership will make just about any deal over the phone/email to get you to their door step. Once there you are As many have noted, the folks at this dealership will make just about any deal over the phone/email to get you to their door step. Once there you are given a number of excuses why it can't be honored. These people will waste your time and possibly leave you with a hernia. You are better off going with a service like Costco Auto or your Credit Union. Where do they find these people??? If you are the type that enjoys confrontations, shouting matches, and a need to display your alpha manliness, by all means head over to this place and give them xxxx. I'll even give you a donation if you make them suffer like they have many of us. :) More

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High pressure sales for stuff that doesn't work Everything started out great. To their credit, Browning Mazda does have a good selection. That's what got me there in the first place. What I found wa Everything started out great. To their credit, Browning Mazda does have a good selection. That's what got me there in the first place. What I found was high pressure sales tactics to buy stuff you don't need, or simply does not work. I went in thinking I was going to get a fair deal, what I ended up with (after 15 months to figure it out) was a marked up CX-5 and probably one of of my experiences buying a car. It started with the $700 3rd party alarm system that doesn't work. This KARR alarm system is not compatible with the car, according to two other Mazda dealers who looked at it. They won't even fix it. Browning service was no help, they just told me how to disarm it. After it keep going off all the time, including even in the lot when I got it serviced, I just put duct tape over the sensor. By by $700. Then there's the Mazda app. For $400 you get an app that doesn't work either. No one told me there was also a yearly $95 charge to use it. I simply cancelled the app to avoid those extra charges. Browning Mazda has no business putting this KARR alarm in any vehicle. This is their way of jacking up the price. As for the app, shame on Mazda USA for force feeding it to customers. If you must buy from this dealership, get ready for a huge push to buy marked up extras, in a high-stress environment. More

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Painless and easy They don't have some of the fancy amenities you see nowadays, but their prices are great, they didn't pressure me at all, and the process was as fast They don't have some of the fancy amenities you see nowadays, but their prices are great, they didn't pressure me at all, and the process was as fast as buying a car can be. More

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First time buyer - First rate experience! I went into Browning Mazda looking for a lease. The ad said, "No money down and low monthly payments for 36 months." Being a college student I could I went into Browning Mazda looking for a lease. The ad said, "No money down and low monthly payments for 36 months." Being a college student I could not afford any hidden tricks. I walked in, Armando Mendoza greeted me and I asked him if the ad was legit and what the total cost would be. Armando told me what I would need to pay and quoted me a monthly payment. At the end of the process I paid what Armando quoted me and ended up owing the monthly payment he quoted me. What an awesome experience. Ask for Armando, he was awesome. More

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