Excellent service department staff! - yollyr.p
Excellent service department staff! Everyone was very helpful & respectful! From the very moment we were parking our vehicle, we were quickly offered mineral water to drink. And while waiting for our service counselor, and in a span of only 10 minutes, we were already approached by four different service staff, one after the other, asking if there’s anything they can help us with. We felt like VIP’s! Our service counselor, Fernando Pancho is the best! We met him six months ago when we had our first service at Honda in Henderson, NV & he was great! He’s someone who’s calm, patient, and takes his time explaining things to us in a clear and pleasant manner. And most of all, he replies timely to my text messages months after our first service was completed! Thank you Honda for these very pleasant service experiences!
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