21 Ford Dealers near 40218near 40218

This is my first time dealing with All-State Ford but I - Rottie Kim

This is my first time dealing with All-State Ford but I will definitely recommend them to others. Unfortunately, I don't remember the name of the first gentleman I encountered, but I worked with Howard Ensor Jr to complete my purchase. I also had the privilege of talking with Chad about a premium warranty and some other paperwork. The receptionist in the sales area greeted me with a smile and moved quickly to locate my salesman. Everyone I encountered was friendly, knowledgeable and helpful. They made every aspect of me deal simple. I can't say enough nice things about All-State Ford.

Although my son actually made the deal, when I picked my - keenjean

Although my son actually made the deal, when I picked my car up everything was ready and went well and I was on my way.

Thanks to Sean for professionalism while buying my - Ttackett418

Thanks to Sean for professionalism while buying my vehicle. Very informative and walked me through the process. Would recommend to anyone.

Best place in Kentucky to buy new. - Kentucky Bronco owner

Best place in Kentucky to buy new. Was able to use A plan. Bronco Big Bend 2022. Love it 😍. Already ordered recall part for me. Great service dept.

I love to go to Heritage Ford and talk to all the - bernettatyree

I love to go to Heritage Ford and talk to all the employees. They ar so nice. And so helpful. Bernetta Tyree

Easy purchase, professional staff, wonderful dealership! - lcmshannon

Easy purchase, professional staff, wonderful dealership! Will definitely visit O'Brien Ford again for our next truck purchase.

Chris Bellantoni is an excellent Bob Swope Ford service - dgumm

Chris Bellantoni is an excellent Bob Swope Ford service advisor! He answered all my questions regarding buying a set of new tires for my 2020 Ford Explorer. He set up my appt. and greeted me upon arrival at Bob swope. I was more than satisfied with the entire experience. Chris made me feel like a valued customer. I highly recommend the Bob Swope Service Department as they are reasonably priced and all of their staff are courteous and friendly.

Fabulous experience. - brown4026

Fabulous experience. Salesman, John Safi is the best - patient, helpful, creative and a nice person.

I would like to compliment your service dept. - mcain01

I would like to compliment your service dept. employee named Ethan. He was so helpful answering my questions and very professional. It is a very hot day today and he is still very patient and kind. I am sure very busy at Ford. Thank you Ethan, Mary Cain

Great staff treat you like family would recommend to - Fred

Great staff treat you like family would recommend to others we have purchased at least 10 vehicles from them and never had any issues

Due to surgery I could not drive A very polite - FRAN

Due to surgery I could not drive A very polite courteous young man picked up my vehicle. When repairs were completed he delivered back to me. Very impressive. Thank you for such a service.

My husband and I just purchased a Ford Maverick. - Susie

My husband and I just purchased a Ford Maverick. Jorge Pantoja was our salesman. He is great 5 stars all the way. We feel that we received a great deal. We highly recommend this dealership and this salesman. Thank you, Mike and Susie

An Utter Disgrace to Customer Service Bill Collins - JKing

An Utter Disgrace to Customer Service Bill Collins Ford’s service department is an absolute trainwreck, and my recent experience confirms they have no regard for their customers’ time or trust. I arrived promptly at 9:00 AM for a scheduled transmission flush and oil change, clearly stating I’d be waiting on-site. Carrie, the front desk staff, was polite and initially seemed competent, but that’s where the positives end. At 9:27 AM, Carrie called to say the mechanic questioned my request for a transmission flush, as my truck was shifting hard in and out of gear. They claimed a flush wouldn’t fix it and pushed a $190 diagnostic fee. Fine, I agreed, expecting progress. By 10:35 AM, another call: they “didn’t have time” to diagnose and asked me to bring my truck back the next day, promising to at least complete the flush and oil change. I waited patiently, assuming they were working on it. Fast forward to 3:00 PM—six hours of my life wasted in their waiting area. I finally approached Carrie to check the status, and lo and behold, my truck was “ready.” Suspicious, I asked what they’d actually done. Her response? Nothing. Zilch. Nada. Apparently, a “miscommunication” with the dispatcher meant my truck sat untouched all day, keys in hand, while I twiddled my thumbs. If I hadn’t asked, how long would they have let me sit there, oblivious? Carrie’s apologies, while sincere, don’t excuse this incompetence. The dispatcher, whoever that is, clearly has no system to track jobs or prioritize customers. This isn’t just a one-off either—it’s my second time leaving Bill Collins Ford with zero service despite a scheduled appointment. Last time, I swore I wouldn’t return, but I foolishly gave them another chance. Never again. Bill Collins would be rolling in his grave if he saw the shambles his namesake has become. This service department is a masterclass in disorganization, apathy, and disrespect for customers. Save your time, money, and sanity—take your vehicle literally anywhere else.

Our truck blew a high pressure radiator hose a thousand - Tamirw13

Our truck blew a high pressure radiator hose a thousand miles from home and after calling around, these guys were the only ones that said they could get it fixed that day or possibly the next. When we got there, not only did they have both parts that we needed in stock but the tech was very very nice and had us back on the road in about an hour. Everyone we spoke to was very kind. They could have easily told us that they were so backed up with other repairs like the other dealerships, but they didn't and for that we are forever thankful.

Takes very good care of my needs fast and friendly. My... - jtracey

Takes very good care of my needs fast and friendly. My son and I have bought several cars from the dealership and always great service.

Nonsense sales, in and out without a lot of haggling. - GeeVee

Nonsense sales, in and out without a lot of haggling. Very upfront and transparent. I will do my business with them moving forward.

Will do everything possible to resolve your problem.... - markettabrock

Will do everything possible to resolve your problem. Return calls in a timely manner. Normally a short line yo drop off or pick up your vehicle.