DISGUSTING! - tlaytonent
DISGUSTING!!! A MUST READ !!!
In September of 2024 I purchased a 2018 Cadillac CTS off the front line of Paul Thigpen Chevrolet. I was assured by Thigpen sales staff the car was in great condition. They delivered the vehicle to a family member in Florida. Unfortunately, the family had nothing but problems with the Cadillac. I flew to Florida and took the car to the local General Motors/Cadillac Dealer. They inspected the car and gave me an estimate of $8,398.18 to fix everything wrong with it! When I questioned the very kind service manager he replied "That is what happens when you buy a SALVAGED car !!!" He proceeded to provide me a General Motors internal report showing that this Cadillac CTS was SALVAGED and recommended to be SCRAPPED by General Motors in early 2019.
Over the next month I took all this information and contacted Management at Paul Thigpen Chevrolet. I attempted to speak to Paul Thigpen himself, but was told on two occasions "He does not speak to customers"....amazing. His COO Stephen Gorden advised me Paul Thigpen lives on an island and does real estate deals and doesn't have time to deal with customers of his dealerships. Over the next month, and much arm twisting, Thigpen Chevrolet agreed to take the car back and return "most" of the money spent on it. It was a terrible ordeal.
Ten days later I happened to check the Paul Thigpen Chevrolet website and could not believe my eyes! There was the same 2018 Cadillac CTS VIN number 1G6AP5SX2J0183106 back up for sale ?!?!
The listing had absolutely no mention of the SALVAGE and SCRAPPED history. In fact the price was increased by over $6,000 to $21,000+
Today I telephoned the dealership and spoke to Mr. Dave Anderson, the General Sales Manager. He was totally aware of the whole situation and had full knowledge that General Motors deemed this Cadillac as SALVAGE and SCRAPPED. He advised me Thigpen purchased the Cadillac from Manheim Auction and Manheim would not take it back. He flat out stated he "does not want to be stuck with it". I pointed out how disgusting it is that he and Paul Thigpen are now attempting to resell this Cadillac and stick it to another poor customer in hopes the new buyer doesn't check its history.
I strongly recommend you think twice before buying anything from a Paul Thigpen dealership. They have clearly demonstrated they will knowingly sell SALVAGED and SCRAPPED vehicles to unwitting customers.
SHAME, SHAME, SHAME ON DAVE ANDERSON AND PAUL THIGPEN.
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