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Paul Thigpen Ford

Vidalia, GA

5.0
114 Reviews
Call Dealership (912) 537-3673

2607 E 1st St

Vidalia, GA

30474

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114 Reviews of Paul Thigpen Ford

July 22, 2026

The service department is definitely 5 star. Amanda is great and will do everything possible to get you the help you need so that you can be back on the road ASAP. Their customer service is to More

by hoagie89048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service 5 star , Steve Gordon, KENECT REPUTATION
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Jul 23, 2026 -

Paul Thigpen Ford responded

Thank you for recommending Amanda, our team, and Paul's Lounge at Paul Thigpen Ford Vidalia, GA! We appreciate your business and look forward to welcoming you back!

June 19, 2026

Lincoln Navigator serviced 6-17-26. Nick Johnston was superb as were all the Employees! More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Johnston is superb!!, Steve Gordon, KENECT REPUTATION
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June 03, 2026

I Always get great service. I feel confident that my vehicle is 100% taken care of. More

by mepwhitfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martell and Kenny
Report | Print
Jun 04, 2026 -

Paul Thigpen Ford responded

Thank you for trusting Paul Thigpen Ford Lincoln with your vehicle service. We appreciate your confidence in our team.

May 25, 2026

The service experience today was excellent. Martrell and Kenny are knowledgeable, professional, friendly and helpful! More

by shermgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martrell and Kenny
Report | Print
May 26, 2026 -

Paul Thigpen Ford responded

Thank you for sharing your positive experience with our team. We appreciate your feedback about the service at Paul Thigpen Ford Lincoln.

May 20, 2026

Service of my Tahoe was prompt and professional. Amanda at the service desk was professional and service oriented. More

by Ggoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda service desk, Steve Gordon
Report | Print
May 01, 2026

The salesman was very knowledgeable about the car we wanted. They were easy to talk to.I had already done my homework so I would know how much I should pay down and what my monthly payments would be.The More

by Bryan Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy jack Gregory
Report | Print
April 28, 2026

Paul Thigpen Ford in Vidalia has the BEST service department. They are professional, friendly and service my car in a timely manner. I always pick up my car and it has been washed and is extra-shiny! More

by blmills76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Apr 28, 2026 -

Paul Thigpen Ford responded

Thank you for recognizing our service department's professionalism and care. We appreciate your continued trust in Paul Thigpen Ford Lincoln.

April 24, 2026

Personnel were very helpful and attentive. Took care of any questions and anything that needed to be done to the preowned vehicle we purchased More

by Jsingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Skates and Erika
Report | Print
Apr 24, 2026 -

Paul Thigpen Ford responded

Thank you for recognizing our team's efforts. We appreciate your feedback on your preowned vehicle experience at Paul Thigpen Ford Lincoln.

April 23, 2026

My Expedition had several recalls and needed servicing. I always receive the best customer service from Kenny and Martrell. More

by lwdasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Martrell
Report | Print
April 14, 2026

Wonderful service personnel, went out of their way to assist me. The only thing missing was a car wash which I get at other dealerships. More

by Terry.m.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service mgr
Report | Print
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