If I could if a zero, I would. - Farida.19r
If I could if a zero, I would. We live in Tennessee and I bought a new truck at cloninger ford, Salisbury, nc on 4/4/25 after we take the truck back home the engine light turned on. we contact the salesman if our truck have any problems before he said no. The same thing when I ask him the day we get a truck he said our truck is perfect, new and never have problems. We take to the dealership to fix to many time the same problem the same code till I realize I pay so much money for this truck to see my truck sit at the dealership. This is insane and unfair for us. We still been very nice try to talk to the manager or get a hold to someone above to get the deal and be done with it. but we never get a hold from anyone. I put to someone will call you back. the last thing we hear from them is. you can get a new one but we will have up side drown around $5000 and this is not our fault. We have someone check the truck vin number for us turn out this truck have the same problem before we bought. that mean the salesman been lie to us and act like never happen. They never know how much headache we have for this truck. We pay so much money we want to keep it for long term but we concerned about safety. We have a kid. Can you all tell me if the engine light on the whole time if one day some very bad thing happened how do we know? When the engine light already on or if it happens to your family do you all gonna say like nothing wrong? and turn out it have a problem since day one and seem like no one care. I have 1 and 2 year old kid and I work full time. Anytime we need to drop the truck to dealership it just to difficult for us. It not just one time I believe is more then 20 time already. We dropped 2 different dealerships and seem like the same code and they been changed so many things and still engine light turn back on. They also don’t know what to fix anymore. Till they need to contact the manufacturer what to do And seem like no one can fix this problem. And the dealer never responded at all.
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