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Town and Country Ford

Charlotte, NC

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Reviews
Vehicles
4.8
376 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 376 reviews

May 30, 2026

I drove 400 miles to purchase my truck from T&C and I will gladly do so again. No pressure, well informed, well prepared to help with getting the paperwork taken care of to help me get back on my return More

by kellyway01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Laine
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May 23, 2026

Town and Country Ford on Independence was amazing. My experience with Taylor was spectacular and I left with my dream truck! More

by barkerhanna1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Ludwig
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May 24, 2026 -

Town and Country Ford responded

We're so glad Taylor could help you find your dream truck! Thank you for choosing Town and Country Ford.

May 22, 2026

Accurate, responsive, and easy to deal with! ! I'm definitely buy again from these guy! More

by KEN0718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Halaszynski
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May 23, 2026 -

Town and Country Ford responded

Thank you for the great feedback! We're glad you had such a positive experience with our team.

May 19, 2026

The staff there was very helpful and respectful during the entire car buying process. I worked with Rene during the first part of the process and he was great and took a lot of stress away from my first c More

by jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Schoepflin, Lane Benningfield
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May 22, 2026 -

Town and Country Ford responded

Thank you, Jessica! We're glad Rene and our finance team could make your first car buying experience a positive one.

May 16, 2026

This is a horrible dealer. They had us drive two hours on a truck we asked to put a deposit on then sold it before we got there. Do yourself a favor - go where people are hones More

by thomasp6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa & Scott - the worst
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May 22, 2026 -

Town and Country Ford responded

Thank you for your feedback. We sincerely apologize for the frustration and disappointment this experience caused. We understand how upsetting it is to make a long drive expecting a vehicle to be available, and this is not the level of communication or customer care we strive to provide. Please contact us at 704-536-5600 to discuss your concerns further.

May 11, 2026

They were very helpful, timely and friendly. I would absolutely use them again for a future purchase More

by rachel.s.gerken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Halaszynski
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May 21, 2026 -

Town and Country Ford responded

Thank you for choosing us and for sharing your positive experience. We're glad we could provide you with helpful and friendly service.

May 09, 2026

Very simple and stress free process for purchasing a vehicle. I was there less than 2.5 hours including test drive and trading in my old car More

by Vuk Trivanovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre
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May 21, 2026 -

Town and Country Ford responded

Thank you for your positive feedback! We strive to make the car buying process as efficient and stress-free as possible. We're glad you had a great experience with us and thank you for choosing our dealership!

April 27, 2026

Always great service. Town and Country Ford is where I go for all my ford needs! More

by KN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suat and Carl
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May 15, 2026 -

Town and Country Ford responded

Thank you for your amazing review! We are thrilled to be your go-to place for all your Ford needs.

April 26, 2026

It’s a great dealership… never had a dealership that got me prepared when I drove my car out the lot More

by sylus Marvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saut and Taylor
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May 15, 2026 -

Town and Country Ford responded

Thank you for the positive feedback! We're thrilled to hear that we were able to provide you with a great car buying experience.

April 24, 2026

Drove up from the low country for a deal that was well worth the trip. Mike and the whole team were awesome! More

by Andy Bottari
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Adam, Rachel
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May 15, 2026 -

Town and Country Ford responded

Thank you so much for making the trip up to see us! We're thrilled to hear that you had a great experience with our team.

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