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Town and Country Ford

Charlotte, NC

4.9
365 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 365 reviews

April 13, 2026

really happy with her new car, the process was easy, explained very well and fast! More

by GABASHISMIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl
March 27, 2026

The dealership was a pleasure to deal with all around great customer service a plus rating More

by Jasonleviner20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas good
Apr 04, 2026 -

Town and Country Ford responded

Thank you for the glowing review! We are dedicated to providing top-notch customer service and it's wonderful to hear we exceeded expectations.

March 25, 2026

I just had an awesome experience at Town & Country Ford. Purchasing a vehicle can be a stressful and time consuming event. Taylor Ludwig my salesman assure me that this deal would be different. The entire More

by Albert C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ludwig
Mar 27, 2026 -

Town and Country Ford responded

Thank you so much for choosing Town & Country Ford for your vehicle purchase! We are thrilled to hear that our team made the process stress-free and enjoyable for you.

March 22, 2026

The sales person was very nice and professional. Also very knowledgeable about, every question I asked. More

by kaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Hodgson
Mar 25, 2026 -

Town and Country Ford responded

Thank you for your kind words! We take pride in providing excellent customer service and our team is always happy to answer any questions you may have. We hope to see you again soon!

March 19, 2026

Mr. Suat went above and beyond. He is the best salesman in the region. I highly recommend him! More

by Akmalzhan Sabirzhanov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suat
Mar 22, 2026 -

Town and Country Ford responded

Thank you for the kind words! We are so happy to hear that Mr. Suat provided exceptional service.

March 15, 2026

Wonderful! It was a breeze to get the car we wanted! Renee and team did a fabulous job working with us and making the process as seamless as possible. More

by Omwill91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee
Mar 18, 2026 -

Town and Country Ford responded

Thank you for the positive feedback! We're thrilled to hear that you had a seamless car buying experience with our team. We appreciate your business, have a great day!

March 05, 2026

Went in to order a Ford Raptor R truck today. Was told that they could order it but I'd have to pay $30K over sticker. When I asked why I was told, "why not?". I've been bringing my supercharg More

by vandergriftm
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Maurice Kimble , Suat Kokcinar
Mar 10, 2026 -

Town and Country Ford responded

Thank you for taking the time to share your feedback and for your continued loyalty over the years. We’re sorry to hear that your recent experience did not meet your expectations, as providing a respectful and transparent experience is very important to us. Please feel free to reach out to us directly at 704-536-5600 so we can discuss this with you further.

March 03, 2026

Great service. Made a good deal. Very happy with the dealership, Taylor and C-Wall made the transaction easy. More

by mhandy7916
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Ludwig, C-Wall
Mar 05, 2026 -

Town and Country Ford responded

Thank you for your review! We are thrilled to hear that you had an excellent experience with our dealership.

February 20, 2026

Had a fantastic experience! They had what I needed and worked with me to put together a deal that will help me grow my business! Will definitely be back!! More

by John Ryman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vince
Feb 27, 2026 -

Town and Country Ford responded

Thank you for your glowing review! We are so happy to hear that you had a fantastic experience with us and that we were able to help your business grow.

February 17, 2026

I brought my 2017 Shelby GT350 in for a routine inspection of belts and hoses. The vehicle had zero issues when it arrived. Shortly after service, I experienced thick white smoke from under the More

by Vernonrorie2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
Feb 25, 2026 -

Town and Country Ford responded

Thank you for your feedback. We understand your concerns regarding the situation with your Shelby GT350 and sincerely apologize for any inconvenience caused. We always strive to handle every vehicle with the utmost care and professionalism. Please reach out to us at 704-536-5600 so we can further investigate and work towards a resolution.

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