Hilbish Ford
Kannapolis, NC
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Showing 117 reviews
I went in with a shift solenoid on a f150 4x4 hade 99,000 miles they said it needed a replacement transmission , installed reman. ford 8/12/25 $ 8,000.00 ,at 99,456 a miles down with transmission bad shift s miles they said it needed a replacement transmission , installed reman. ford 8/12/25 $ 8,000.00 ,at 99,456 a miles down with transmission bad shift solenoids without truck for 2 days , 99,794 down for 10 days without truck said stuck piston in transmission , back with Transmission down 1/23/26 with 100,0992 miles replacing discs and pump for a 1/23/26 repair without truck for 3 weeks and then requested vehicle which did give till 2/25/26 for my truck pickup , i have now a truck with 101.250 miles with delayed shift , hard shift dealer said check back in 10 days to see if they can check it . is it the dealership or is this the parts that Ford are now using in their products??? More
We had such a great experience at Hilbish Ford! Our salesman, Will Martin, was excellent. He was knowledgeable and so helpful. The process was smooth and the Ford truck we got is perfect. The Preow Our salesman, Will Martin, was excellent. He was knowledgeable and so helpful. The process was smooth and the Ford truck we got is perfect. The Preowned Vehicle department was a great place to do business with; the finance department was also top notch. My husband and I highly recommend this place. More
Every experience I have had with Hilbish, from buying to service, has been nothing short of excellent! Highly recommend this store for all of your automotive needs! service, has been nothing short of excellent! Highly recommend this store for all of your automotive needs! More
I have bought 3 vehicles from them in the last 18 months and each experience was as impressive as the next. I have bought 2 off the lot and they found me the other one I was looking for. Quick and stress and each experience was as impressive as the next. I have bought 2 off the lot and they found me the other one I was looking for. Quick and stress free! Everything was shared upfront and I will be back when the time comes! Now they service all my vehicles and the service department is just as impressive! More
Had my F250 serviced there and got tires also! Excellent service and friendly service team! Very knowledgeable and helpful dealership, made you feel welcome and appreciated your business. This Excellent service and friendly service team! Very knowledgeable and helpful dealership, made you feel welcome and appreciated your business. This is my go to dealership! Robert More
BEWARE BEWARE BEWARE! THIS DEALERSHIP DOESN'T COMPLETE YOUR CONTRACT! I Called today to see why my lender Navy Federal credit union has not received LIEN RELEASE! They are THIS DEALERSHIP DOESN'T COMPLETE YOUR CONTRACT! I Called today to see why my lender Navy Federal credit union has not received LIEN RELEASE! They are going to raise my interest rate if they don't receive it soon! I was told they were trying to get ahold of me! Really? I bought this escape in Feb 2025, and thIs the first contact I have had with them! So HILBISH FORD ALSO LIES TO YOU ABOUT CONTACTING YOU! HILBISH FORD claims they need the REGISTRATION FROM TRADE IN, which I included in the paperwork! THEY LOST IT AND I AM SUPPOSED TO REPLACE IT? NOT GOING TO HAPPEN! I still don't have a REGISTRATION on my new car! BEWARE BEWARE BEWARE! More
Sold my 87 yr old mom car with frame damage we found out when she passed away and we tried to sell it never thought we needed carfax because we thought they were reputable never recommend them or buy again when she passed away and we tried to sell it never thought we needed carfax because we thought they were reputable never recommend them or buy again More
Seller like to sell cars over the windows sticker price, no much option in inventory, want to charge extra for units marked as in stock. No trustworthy. no much option in inventory, want to charge extra for units marked as in stock. No trustworthy. More

