54 Wisconsin Lincoln Service Centers

Prompt, fast and friendly service! - duanejane.schmidt

Prompt, fast and friendly service! Explained what I needed service on for my next visit. I didn't know I could use the Ford Pass rewards and she helped me through the process. Best car service department I've ever gone too! Thanks!

Very professional and courteous ready to tackle any - garymeck58

Very professional and courteous ready to tackle any issues one has with their vehicle. I like that.

Adam and Joe were great to work with. - BSTAWICK

Adam and Joe were great to work with. Highly recommend, this dealership provided very honest, friendly and professional customer service.

Used the valet service for my oil change where they pick - kvirt

Used the valet service for my oil change where they pick up my vehicle to be serviced my oil appointment was 1120. My car was picked up at 1145 and never returned until 445. That service may be nice for some but I didn’t like my car being gone for 5 hours.

The team took care of my problem with the computer - Jkohlwey

The team took care of my problem with the computer message that showed up on the F150 on the same day. Fit me in on the next days schedule to check the communicate. Also did Ford updates that were showing up for the truck. Very professional. thank you

The service center and its personal are excellent and - MARK2203

The service center and its personal are excellent and elite at what they do. The speed and productivity is number 1

Used Concierge Service to get an Oil Change & Tire - garchie14

Used Concierge Service to get an Oil Change & Tire Rotation. Was pleased with the price, service & Staff

.Heiser has been my go to Dealership for years Always - BELINDA1948

.Heiser has been my go to Dealership for years Always good service and customers always come first. Keep up the good work.

Excellent Service Dept. - Satisfied Customer

Excellent Service Dept. Axel did a lot of research and many phone calls to find the problem with the entertainment screen in our Lincoln Navigator. It is fixed and running great. If it wasn't for Axel we would still have problems. In addition our Lincoln was under recall for over a year, and they fixed that too. Job well done.

Great Service! - emma

Great Service! Unfortunately my car was beyond repair but they were incredibly kind and helpful about my options.

Brakes on my F-350 got wonky at the beginning of my 1000 - Ray M

Brakes on my F-350 got wonky at the beginning of my 1000 mi white-knuckle drive to Madison. I took it in to Kayser Heavy Truck service on 8/5/24, not expecting them to be able to get it into the shop anytime soon. Not only did I get a diagnosis right away, but they were nice enough to fit it into their schedule and begin repairs immediately. I also took the opportunity to have them replace the front tires and perform an alignment. Everyone I interacted with was professional, knowledgeable and easy to work with. I don’t know everyone’s name but as a team, they had me on the road the next day. Shoutout to Jeremy for not only repairing my brakes and replacing tires; he also eliminated a slow leak in another tire that had confounded two other shops in the past. Experience matters! In short, the Kayser Heavy Truck service department got the job done right and fast, and at a reasonable cost. Highly Recommended!

Had little expectations and was throughly surprised - Crystalbluewater2904

I had called and spoke with Amy. She was super great!! My car needed so much in repairs and I had told her I was thinking about not getting it repaired because the car was nickel and diming me. She told me I should still come in because you might be able to buy this car from me and use it towards getting into a new vehicle. She was right, I went in and ended up leaving in a brand new car (which I love) She even called me a couple days after the fact just to make sure I was taken care. I have never had that kind of customer service before. I have sent a couple people your way and 2 of them have also purchased vehicles. I was dreading cominh in and now I am so glad. Thank you Amy

I just had my Explorer driver seat heater element - mdledl

I just had my Explorer driver seat heater element replaced 11/14/24 at Eau Claire ford. It literally took them 30 minutes to replace the element but they billed me $373.89 in labor.....that's correct...$373.89 for 30 minutes of labor. I am beyond angry. They say it's because they use some system that rates how long a job should take and this was supposed to take 2.5 hours. What in Gods name could that guy have done to do the job 5 times faster than the rest of the mechanics? This is simply stealing money...pure and simple. I will never go back to EC Ford for anything. I actually bought the car there...never again for anything.

Brooklyn Furseth took care of everything associated with - Steve Seeley

Brooklyn Furseth took care of everything associated with my 25,000 mile check up. She was able to dig out everything I was supposed to get and saw to it that everything was taken care of in the most efficient manner. Her technical expertise combined with her smile and great attitude was most impressive.

poor service. rip off. - Boe

Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .

This dealership is awesome, Eason my way from Il to... - 04dakota

This dealership is awesome, Eason my way from Il to Wakefield MI . Transmission cooler line broke on rte 51 sept 21st 2021 . Called service and talked to Gregg , he said bring it in and we will take a look and see what we can do . Towed it in Gregg and Jameson took a look fight away . Checked for parts and was told 2-3 days . Jameson came up with a idea for a temporary fix . He fixed and tested it out . I was back on the road within hours and had a great trip . Thank you Gregg and Jameson for going the extra mile . I will never forget what you did for me . I will pass this story on to others . Wish I lived closer to Kocourek Ford , you would be my go to guys .

I had some major car problems and they were able to get... - hks

I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.

My service rep Carolyn is the best. - Rickbig1952

My service rep Carolyn is the best. She is super responsive and knows how to make her customers feel confident about service s Link provides.