57 Wisconsin Lincoln Service Centers

Prompt, fast and friendly service! - duanejane.schmidt

Prompt, fast and friendly service! Explained what I needed service on for my next visit. I didn't know I could use the Ford Pass rewards and she helped me through the process. Best car service department I've ever gone too! Thanks!

Talking with the gentleman from the service department - Lhyipekia

Talking with the gentleman from the service department was very formal and he followed through really good and explained himself what they all did to my truck and different things so I thought I was very good

I love going to this dealer ship to have my car service. - blairadami

I love going to this dealer ship to have my car service. The people always do a fine job. Thanks to Elisa

Kim was the best! - CINDY36

Kim was the best! Helping me navigate what all needed to be done when both a mouse and a bird were found in my engine during a normal oil change.

I have purchased 5 or 6 vehicles with Tony Garbo. - DANA21

I have purchased 5 or 6 vehicles with Tony Garbo. Great to work with as always.

Wonderful customer service! - Maggie

Wonderful customer service! I also felt very welcomed, and they did a great job on my car's detail.

The service was good and the employees had a great - maintancemangpr

The service was good and the employees had a great attitude very friendly and very helpful

The service center was very helpful by letting us know of - dbhoppe60

The service center was very helpful by letting us know of the list of recalls that we where not aware of. We knew of one recall and that is what brought us in. They addressed 4 other recalls on our Fusion. Completed 3 of them and ordered parts to address the fourth. We got our car back the same day. Very pleased with the service department.

Very helpful and courteous. - DARKSTARDEZ77

Very helpful and courteous. Answer all question asked, Mike was very friendly and informative. Thank you

Auto was picked up and delivered back to me in a timely - tomglax87

Auto was picked up and delivered back to me in a timely manner. Seat belt works great. Driver was polite and professional. My only complaint is there was what appears to be grease left on my rear seat.

Just purchased a new 2025 Kia Telluride from Russ Darrow - Onellie2021

Just purchased a new 2025 Kia Telluride from Russ Darrow in Waukesha WI. Marcus Kain the salesman was awesome to work with very helpful and answered my questions thoroughly, Other questions I had Gil the sales manager also helped me out. It has been 25 years or more since I purchased a new vehicle. Things have changed a lot when making a new purchase but it all worked out. Nate in finance did an excellent job he also explained things well with the loan paperwork, and vehicle title. Now go and see Marcus and Nate at Russ Darrow in Waukesha and tell them John and Mary sent you, see what kind of a deal you can make .

Excellent Service Dept. - Satisfied Customer

Excellent Service Dept. Axel did a lot of research and many phone calls to find the problem with the entertainment screen in our Lincoln Navigator. It is fixed and running great. If it wasn't for Axel we would still have problems. In addition our Lincoln was under recall for over a year, and they fixed that too. Job well done.

Great Service! - emma

Great Service! Unfortunately my car was beyond repair but they were incredibly kind and helpful about my options.

Brakes on my F-350 got wonky at the beginning of my 1000 - Ray M

Brakes on my F-350 got wonky at the beginning of my 1000 mi white-knuckle drive to Madison. I took it in to Kayser Heavy Truck service on 8/5/24, not expecting them to be able to get it into the shop anytime soon. Not only did I get a diagnosis right away, but they were nice enough to fit it into their schedule and begin repairs immediately. I also took the opportunity to have them replace the front tires and perform an alignment. Everyone I interacted with was professional, knowledgeable and easy to work with. I don’t know everyone’s name but as a team, they had me on the road the next day. Shoutout to Jeremy for not only repairing my brakes and replacing tires; he also eliminated a slow leak in another tire that had confounded two other shops in the past. Experience matters! In short, the Kayser Heavy Truck service department got the job done right and fast, and at a reasonable cost. Highly Recommended!

This dealership is awesome, Eason my way from Il to... - 04dakota

This dealership is awesome, Eason my way from Il to Wakefield MI . Transmission cooler line broke on rte 51 sept 21st 2021 . Called service and talked to Gregg , he said bring it in and we will take a look and see what we can do . Towed it in Gregg and Jameson took a look fight away . Checked for parts and was told 2-3 days . Jameson came up with a idea for a temporary fix . He fixed and tested it out . I was back on the road within hours and had a great trip . Thank you Gregg and Jameson for going the extra mile . I will never forget what you did for me . I will pass this story on to others . Wish I lived closer to Kocourek Ford , you would be my go to guys .

Had little expectations and was throughly surprised - Crystalbluewater2904

I had called and spoke with Amy. She was super great!! My car needed so much in repairs and I had told her I was thinking about not getting it repaired because the car was nickel and diming me. She told me I should still come in because you might be able to buy this car from me and use it towards getting into a new vehicle. She was right, I went in and ended up leaving in a brand new car (which I love) She even called me a couple days after the fact just to make sure I was taken care. I have never had that kind of customer service before. I have sent a couple people your way and 2 of them have also purchased vehicles. I was dreading cominh in and now I am so glad. Thank you Amy

I just had my Explorer driver seat heater element - mdledl

I just had my Explorer driver seat heater element replaced 11/14/24 at Eau Claire ford. It literally took them 30 minutes to replace the element but they billed me $373.89 in labor.....that's correct...$373.89 for 30 minutes of labor. I am beyond angry. They say it's because they use some system that rates how long a job should take and this was supposed to take 2.5 hours. What in Gods name could that guy have done to do the job 5 times faster than the rest of the mechanics? This is simply stealing money...pure and simple. I will never go back to EC Ford for anything. I actually bought the car there...never again for anything.

Brooklyn Furseth took care of everything associated with - Steve Seeley

Brooklyn Furseth took care of everything associated with my 25,000 mile check up. She was able to dig out everything I was supposed to get and saw to it that everything was taken care of in the most efficient manner. Her technical expertise combined with her smile and great attitude was most impressive.

poor service. rip off. - Boe

Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .

A little more information about vehicle would have been - phogren

A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure

I had some major car problems and they were able to get... - hks

I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.