8 Utah Toyota Dealers

My son purchased his first truck at Stephen Wade. - Jacob Porter

My son purchased his first truck at Stephen Wade. He went in for a $37000 & came out with a $52000 invoice. He had no idea what he was agreeing to with all of the add ons that sounded great. He did not even know the cost of half of them. When I saw the invoice, I literally gasped! I called Clay, his finance guy, to request clarification & removal of unnecessary (& expensive) charges. We ended up speaking with Candace Abbott, the finance director. She was absolutely amazing in helping us work through getting a refund. She was very thorough & responsive- thank you so very much!

Brandon is fantastic. - Braydenhill.10

Brandon is fantastic. Always appreciate his help and they even beat the estimate. Two words describe my experience - truly exceptional.

Evan was very helpful and professional in the purchase - SteveOspital55

Evan was very helpful and professional in the purchase process! Straight shooter, explained all.the new features. Hopefully this will bring me back for more business!

Freak Thanksgiving snowstorm in Torrey, Utah, Capital - mgbill

Freak Thanksgiving snowstorm in Torrey, Utah, Capital Reef area. Snow and ice built up on passenger side window of our Prius overnight. Attacked the ice with the wrong end of a broom - not a good idea! Window dropped out of its track and would not roll up! Hours later, in the cold and wind, with the help of a bunch of suction cups and several assorted rolls of tape we headed back to Salt Lake where we called Performance. They picked the car up the next morning and brought it back the following day - healed! Bless you Performance Toyota of Bountiful! The turkey was superb as well!

I took my 2020 Tundra in after having rough idle and - iowaboyexel

I took my 2020 Tundra in after having rough idle and multiple warning. The diagnosised the problem as a faulty throttle body and I agreed to the repair at a cost of $900. On the way home the problem came back and it was the same. Took the truck back and was told 2 days later that the mass airflow was bad and that was another $300. Once again issue persisted. Next visit was $3500 to replace wiring harness. Came to pick the truck up and found that while it was in their posession, the truck had been burglarized and around $500 of tools and other materials had been taken. When I called to complain, I never got a call back. There were no broken windows or any sign of some breaking in so it appears that sometime when the truck was at their shop waiting for parts, they had left it in the lot unlocked or one of the employees was the thief. I sent a detailed email to the service manager and the response I got was sorry but you can't prove it happened here. This place is horrible. If I needed my bicycle chain oiled I wouldn't let these clowns touch it.

If you're looking to purchase a vehicle, look elsewhere. - btrfld

If you're looking to purchase a vehicle, look elsewhere. This is one of the few dealerships in the state that charges a premium on their new Toyotas any time demand fluctuates. If you're looking for dealer services, definitely make the drive to another service department. They've managed to mess up alignments on new vehicles, failed to repair obvious oil leaks on a new car and finally struggled to service a vehicle without damaging it further. Management is inept, so the issue isn't likely to be resolved anytime soon.

Tried twice to buy cart this dealership and both times - B. Matson

Tried twice to buy cart this dealership and both times were terrible! I average about one new car every two years and really have always loved Toyotas. I would never recommend this place and would tell my friends to steer clear. They also had me do a $2,000 deposit which they said was transferable if I didn't use it when I walked away they said well there's no other place to transfer it in the state. They unapologetically kept my money and we're not straightforward with many things. They will try every trick in the book to make you for every dollar. Run as fast as you can away from this place.