If you value your time, do not go to Karl Malone Toyota. - Saidar101
If you value your time, do not go to Karl Malone Toyota.
Karl Malone Toyota is full of nothing but deception and lies. I will be taking all of this information to the Better Business Bureau.
I put down a deposit on a car in August of 2024 and did not receive the vehicle until December 19 2025. The wort part of the experience was the salesman Tim Enniss. After telling me that I would receive the car in late spring of 2025 he went completely dark and would never communicate with me regaurdless of how many times I reached out to inquire about the car.
It took me going into the dealership to confront him for him to even send me a text. And then he again would not respond to me. He used deceptive wording and actually lied to several times. He told me that a car that was exactly the same as what I ordered came in and sold it to me. Not until I drove it home did I realize that this did not match what I had oredered. He then basically said that it was my fault.
After struggling to contact the dealrship I was finally able to returnm the car that Tim had sold me. This is the only reason that they are even deserving of 1 star instead of 0. The manager, Patrick, spoke to me and promised that I would not need to work with Tim again and that I would be working with him for the rest of the proccess as I waited for my car. Just like Tim, he was completely unresponsive to my questions and texts. Then when I finally was able to pick up my car it was Tim who I was working with.
Do not waste your time. These people are basically just trying to steal your money while you do all of the work yourself.
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