2,764 Texas Used Car Service Centers

The repair was as if the car was new. - jobsangel1328

The repair was as if the car was new... They give a lifetime guarantee for the work as long as you own the car... excellent

Service representative, Cody Mashburn, was amazing. - rwward

Service representative, Cody Mashburn, was amazing. He stayed after the insurance company (my vehicle repairs were covered by AllState the insurer of the person who was at fault), which took many emails and kept me fully informed. Repairs were flawless and vehicle looks as good as new.

Dylon is very attentive and understanding. - 1calideb

Dylon is very attentive and understanding. We had an issue with some noise when backing up. and Dylon had it looked at and taken care of. We had another issue and Dylon is helping with that. Thank you Dylon and sorry I cannot recall the ladies name or the other guys name that helped us with our latest issue and our frustration. I highly recommend Subaru of McKinney. All staff are very friendly and eager to help with a smile. Thank you Bob Tomas Subaru for being a great place to buy a Subaru.

Carlos is very knowledgeable. - Rollingstonellc

Carlos is very knowledgeable. Very helpful response to phone calls and any questions. Really good person to work with.

Very helpful and knowledgeable friendly clean lounge area - valdez_sl

Very helpful and knowledgeable friendly clean lounge area great work work on my car in a timely manner

Once I finally connected with Jeff 4/16/25 in the - ma_shepherd

Once I finally connected with Jeff 4/16/25 in the service department, everything seemed to work fine. Got my 4/17/25 7am appmt which took almost a week to set up. And he kindly arranged to have my service start ASAP since I would have to wait in the lobby for BCM firmware recall update to complete. I live about 10 miles away in Katy and this is outside the courtesy drive range for the dealership. As for arranging appmt, I started this 5 days prior by leaving a request on the website for service. Got an email reply from service manager Patrick Clippard to set up. But found he no longer works there. Also tried several times that day to CALL to arrange service and left several messages with Anthony Gigliano. Turns out his phone was on the fritz. No return calls. Received texts from Addison Scott, sales assistant which was apparently prompted by my trying the online service scheduler. Jeff never heard of Addison. He later started trying to market car sales via text, but no service ever scheduled/ confirmed by him. It was only after I called service dept again Wednesday 4/16/25, hoping I would receive the promised confirmation of the scheduled online service date of 4/17/25. I successfully connect with the service department, Jeff. Real comedy of errors and an apparent perfect storm in multiple failed contact options for service. I assume the service was done properly (nothing to test quality of firmware upgrade). But, it was started promptly (about 1-2 hrs wait in lobby). Don't know if anyone actually reads these feedback texts in the interest of continuing improvement, but I am committed to sharing my experience, and hope you find value in it. By the way, kudos to the lady with desk at the service door who kindly let me in to start the paperwork about 10 minutes before 7 (when scheduled to open). She could have ignored me and made we wait outside until 7am. Thank you!!

Great experience working with Arman when I brought car in - KML1986

Great experience working with Arman when I brought car in for service. He knew exactly what is needed and have the car ready in few hours. He was attentive and communicated the updates. Thank you.

Crest Infiniti has consistently delivered top-notch - mismanjr1

Crest Infiniti has consistently delivered top-notch service, and I couldn’t be more satisfied. From the moment I pull in, I feel like a valued customer—not just another number. But what really sets this dealership apart is Troy, my service advisor. Troy is absolutely outstanding. He takes care of my vehicle like it’s his own, always making sure everything is handled promptly, thoroughly, and with clear communication. He’s incredibly knowledgeable, honest, and genuinely cares about keeping my car running at its best. Whether it’s routine maintenance or unexpected repairs, I trust him completely. If you’re looking for a place that goes above and beyond for their customers, ask for Troy at Crest Infiniti. You’ll be in great hands!

Friendly and took care of problem quickly even had the - Wood

Friendly and took care of problem quickly even had the car washed and cleaned in a little over an hour

Service is excellent and Luke SHOAF is a very valuable - mdtexan40

Service is excellent and Luke SHOAF is a very valuable part of the team. Luke has always been there to take care of my needs with service. He is the best and actually why I do servicing of my vehicles with Rusty Wallis VW. Please never let him leave!!! He makes my experience exceptional and he deserves all the accolades!!! He is very knowledgeable and very professional.

We bought a brand new Colorado pickup there and have - marilynmarshall467

We bought a brand new Colorado pickup there and have really enjoyed it. Have taken it there for tire rotation and oil changes. Nice we don’t have to drive to Wichita Falls for anything that we need for our truck. Thank you! We also bought our Captive out there as well. You have serviced it too. We were just disappointed that you didn’t have a body shop there when a pit bull dog attacked my car and did 6200.00 dollars worth of damage. We had to take it to Barber body shop in Wichita. They do great work there. We were pleased. Thanks for all you do! James and Marilyn Marshall— Henrietta Tx

Greeted me right away. - TL

Greeted me right away. Listened to me. Didn’t try to diagnose on the spot. Courtesy car driver did a good job. Jerry communicated what was needed to repair car in a timely manner. Very good experience!

Great experience with this Acura dealership and my - JO

Great experience with this Acura dealership and my service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next day. He added a special discount he found available to my final invoice, saving me a lot of money. Thank you Brandon! I’ll be back again. I highly recommend this Acura dealership and their service department.

My first visit. - cheriedee66

My first visit. Everyone was helpful and attentive. Nice clean waiting area. I will return.

Make good job on auto repairs they helping to maintain - mollervides55

Make good job on auto repairs they helping to maintain your vehicle in good condition thanks

Had to wait about 10-15 minutes for service staff took my - Jamesmongaras

Had to wait about 10-15 minutes for service staff took my keys upon arrival. Otherwise, my service advisor Manny explained what was to happen and when car would be available.

Timely pleasant and friendly Clean working area. - c1ls

Timely pleasant and friendly Clean working area. I found where my diesel filter was located and shown the water relief valve.

It’s been so good to be well taken care of! - brendameneses

It’s been so good to be well taken care of! Caring for details and excellent service!

Awesome experience in getting my Mazda speed 6 serviced - pandyanandan

Awesome experience in getting my Mazda speed 6 serviced and work done. Brian is an awesome person. Joshua is the master of mazdas. His workmanship expertise and cheerful attitude and suggestions are impressive. He is well known in DFW as an expert in Mazdas. This helped a lot with the transmission service and he treats all cars as his own.

They were extremely helpful when my battery died at the - Evie

They were extremely helpful when my battery died at the mall. Special thanks to Noah.

Great services he check any recalled I had from my car - Mildred

Great services he check any recalled I had from my car and I got free donut 🙂

Our experience didn’t start off on the right foot — the - Kelly Allen

Our experience didn’t start off on the right foot — the first impression was less than ideal, and we were honestly feeling a bit disappointed. But then Roxanna stepped in, and everything changed. Her genuine appreciation for customers and her clear commitment to maintaining Sewell’s reputation for building strong relationships truly stood out. She treated us like family, listened to our concerns, and went above and beyond to ensure we were cared for. Thanks to Roxanna, we left feeling valued and respected. She's a true reflection of what Sewell stands for and why we purchased our vehicle.

I’m very please with Shamaleys service department. - Gilbertcastle

I’m very please with Shamaleys service department.when another Ford dealership on the west side of El Paso told me they would take 15 days to even look at my vehicle, Shamaley had the full issue resolved in 3 days. My service advisor Jerry was great and provided me with all the information needed and had great communication throughout. Highly recommended.

The dealership was very helpful. - socialguerilla

The dealership was very helpful. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall.

I like this location, thank you for tending to my inquiry - Christelle Laraque

I like this location, thank you for tending to my inquiry for service. I had a pleasant time.

My last visit was pretty quick. - Darlene

My last visit was pretty quick. Very close to estimated time. Need more free cookies!!

Buying my car was a whiz and then my first service visit - Tinren

Buying my car was a whiz and then my first service visit was even better! Will spread the news !

Fast efficient quality service. - KERARANDOLPH

Fast efficient quality service. Waiting area nice & peaceful. Friendly Service Advisors. Clean Dealership. Ride or Loaner available

Very fast and efficient would come back and get more work - JonathanMM5

Very fast and efficient would come back and get more work done on any of my vehicles

I have only used the service department, but have been - ronbo

I have only used the service department, but have been 100% satisfied with the experience. Nice folks and quality service.