We received excellent help from our salesman, David - Witchdoctor
We received excellent help from our salesman, David Kraning, in making our selection from among several options. He was extremely knowledgeable and answered every question we raised concerning the Honda models versus other makes and models, so that we felt very comfortable choosing a Honda Accord Hybrid over all other similar models offered by other companies.
There was one annoying event which had to do with the fact that our car which we were trading in was titled under our Trust. We have previously traded vehicles in our Trust and the dealerships took care of it, requiring only that we supply them a Certificate of Trust. We did so this time, but were told by another finance person(didn't get her name) that we personally needed to take the title form to the DMV and do the paperwork personally there. This eventually resulted in us making three trips to the DMV (the first time we were misdirected, and so arrived too late) and several hours of our time. We were told all this was necessitated by "corporate policy." If so, we would suggest these be changed. This was the one blemish on an otherwise great experience.
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