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Darrell Waltrip Honda

Franklin, TN

4.9
1,319 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,319 Reviews of Darrell Waltrip Honda

October 02, 2026

Everyone was very friendly,. dealership was clean and fresh coffee was ready. Car was ready when promised More

by ppurky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku, Rick Nicholls
October 02, 2026

Did an excellent job. Did my oil change and tire rotation in about an hour? More

by taz31362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
October 02, 2026

Working with Michael Mayo was a great experience! I would absolutely want to purchase a car through him again in the future. More

by tim.sherrod
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Mayo
October 01, 2026

Had a great experience. Greg Schmidt did an excellent job and was very professional. Nick Coppley in finance was excellent too. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Coppley, Greg Schmidt
Oct 02, 2026 -

Darrell Waltrip Honda responded

Hi Bob, thank you so much for the 5-star review! We're thrilled you had a great experience and that Greg did an excellent job and was so professional. We're also glad Nick in finance was excellent too. I'll pass your kind words along to Greg, Nick, and the whole team. We hope to see you back at Darrell Waltrip Honda soon!

October 01, 2026

As a customer for the past 8 years, one thing is perfectly clear. Kwame continues to deliver every single time!! He is truly amazing!! A man of his word and takes the customer service experience abo More

by ptf13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Oct 02, 2026 -

Darrell Waltrip Honda responded

Hi ptf13, thank you so much for the 5-star review and for being a loyal customer for the past 8 years! We're thrilled Kwame continues to deliver for you every single time and that he's a man of his word who takes your customer service experience above and beyond. I'll pass your kind words along to Kwame and the whole team. We look forward to seeing you again at Darrell Waltrip Honda soon!

September 30, 2026

Brandon Tidwell and Kwame Okraku were fabulous as always. My visit ended up a little expensive but I am all up to date now. I know I could go elsewhere for some of the updates but having it all done at one More

by sissyallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera, Kwame Okraku, Brandon Tidwell
September 30, 2026

Matt Deckard was an excellent service advisor on my daughter’s CRV. Several I teams were identified that needed to be cared for. More

by ralegria1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Matthew (Matt) Deckard
September 30, 2026

Very accessible and well stocked facility. There were an array of options that we could choose from which helped us make a decision More

by imanibennett2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monzio , Greg Schmidt, Carletta Kirk, Luis Benavidez
Sep 30, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful feedback and the 5-star rating! We are thrilled to hear that you found our facility accessible and well stocked, and that having a great selection of options made your decision-making process easier. That is exactly what we strive for — giving every guest the variety and transparency they need to feel confident in their choice. We hope you are loving your new Honda, and we look forward to seeing you back at Darrell Waltrip Honda for anything you may need down the road!

September 29, 2026

Great experience with our salesman, Lucas Wilcox, who helped us find just the right car at Darrell Waltrip Honda in Franklin. Very friendly dealership. Great folks that really work to get you what works More

by Steffiemae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Wilcox, sales, Quanda (Q) Kimbrough, Mike Parker
Sep 30, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful review and for your continued loyalty to Darrell Waltrip Honda — two cars and counting! We are so glad to hear that Lucas made the experience a great one by helping you find exactly the right fit. He truly embodies what we are all about — working hard to get you what works best for you. We cannot wait to help you with number three whenever the time comes. See you then!

September 28, 2026

Brandon did a great job taking care of us today and we are so pleased with the customer service that we received More

by Christy.lamberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Sep 29, 2026 -

Darrell Waltrip Honda responded

Christy, thank you for the wonderful feedback! We are so glad Brandon was able to take great care of you and that you left pleased with the service you received. We will be sure to pass your kind words along to him. We appreciate you taking the time to share your experience and look forward to seeing you again at Darrell Waltrip Honda!

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