
Darrell Waltrip Honda
Franklin, TN
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901 Reviews of Darrell Waltrip Honda
We worked with Justin and Sam when purchasing our Odyssey. They were easy to work with and super nice. Justin did a great job reviewing the features and helping to customize them to our needs. Rick w Odyssey. They were easy to work with and super nice. Justin did a great job reviewing the features and helping to customize them to our needs. Rick was very responsive and helpful. Nick in finance was very thorough and did a great job explaining everything. More
The work is always good and the customer service is top notch. The pricing is completely out of hand though, a cabin air filter for a honda civic was $144, considering a cabin air filter cost 30 bucks tops notch. The pricing is completely out of hand though, a cabin air filter for a honda civic was $144, considering a cabin air filter cost 30 bucks tops and 5 minutes or less to replace.......the pricing is a real rip off. It is nice to know what Honda recommends though and I will say every Honda I consistently took to the honda dealership the first 150,000 miles I have driven 300,000 + miles. More
We have bought three cars from Darrell Waltrip Honda! They take customer service to the next level. They have knowledgeable, responsive, and courteous people. Enjoyable experience! They take customer service to the next level. They have knowledgeable, responsive, and courteous people. Enjoyable experience! More
Staff is very good. Branden is a good advisor! The hourly rate is ridiculously high!! I was charged $532 for 2 hours labor!!! I will investigate other options going forw Branden is a good advisor! The hourly rate is ridiculously high!! I was charged $532 for 2 hours labor!!! I will investigate other options going forward More
Ben is fantastic with his service: he is polite and considerate. Though it took tech engineers two days to get the answer back from Honda headquarters of how to fix my minivan, he kept me updated timel considerate. Though it took tech engineers two days to get the answer back from Honda headquarters of how to fix my minivan, he kept me updated timely. Highly recommend! More
We've used Darrel Waltrip for years and have always been treated well. Brandon Tidwell has been a knowledgeable and courteous service tech ever since we bought the last Honda in 2021. treated well. Brandon Tidwell has been a knowledgeable and courteous service tech ever since we bought the last Honda in 2021. More
I was very pleased with my visit to Darrell Waltrip Honda. They serviced my vehicle in a reasonable amount of time, considering the number of items to be taken care of, i.e. oil change, tire rotation, Honda. They serviced my vehicle in a reasonable amount of time, considering the number of items to be taken care of, i.e. oil change, tire rotation, injectors cleaner, differential fluid change, transmission fluid exchange, etc. Jordan kept me informed on how the service was going and suggested other items that might need to be addressed in the near future, which I will do in the near future. More