Rusty Wallace Honda
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 272 reviews
Alex and the other folks at Rusty Wallace Honda (Brad and Jake) were incredible. I came in at 7pm on a thursday evening and they stayed with me until 10pm to make sure i was taken care of. No pressure, good Jake) were incredible. I came in at 7pm on a thursday evening and they stayed with me until 10pm to make sure i was taken care of. No pressure, good negotiations, and a good deal on my dream truck. You could tell Alex truly cared about making sure I was comfortable with everything because I admitted it was my first time buying a car. He was exceptional and so was Brad, who really took the time to make sure I understood everything on the finance side. Thanks guys! More
Great to deal with and helped us with every detail with our purchase of our Truck our purchase of our Truck More
I was originally interested in a car that was not at their physical location. I was reluctant to swap to a completely different model when the sales manager asked if I would change models. I declined. their physical location. I was reluctant to swap to a completely different model when the sales manager asked if I would change models. I declined. So I swapped to a different Accord. No big deal. I took delivery of the used dealer car and it was missing a second key and the owners manuals. Paige found them and gave them to me a week later. The car did not have any gas in it when I took delivery. I had to fill it up when I left the lot. That seemed unusual for a Honda dealership. The car with only 8500 miles had deep smudges and a marker stain in the overhead which their detail department missed when preparing to sale the car. I will have to pay someone detail the car. I’ve owned 10 Hondas, 5 brand new and 5 used and this has been the most unusual experience I’ve ever had with a new car dealer. I thought going used and saving a few thousand would be a decent move but I’m second guessing that choice. Lack of attention to detail is a problem across the board. More
I had the pleasure of meeting Alex Sutherland in sales regarding the purchase of a 2026 CR-V Touring Hybrid Sport. Alex introduced me to Mike (Used Car Manager) and Brad (Finance) I had a trade and Mike g regarding the purchase of a 2026 CR-V Touring Hybrid Sport. Alex introduced me to Mike (Used Car Manager) and Brad (Finance) I had a trade and Mike gave me exactly what I was expecting for my vehicle which was a fair offer. Alex was exceptionally professional, respectful, and above all kind. No pressure whatsoever in the purchase of my CR-V either from Alex or Mike. The buying process was easy and smooth. I highly recommend Rusty Wallace for a New or Used vehicle purchase. More
Alex at Rusty Wallace made this my best car buying experience I’ve ever had, I highly recommend Rusty Wallace to anyone looking to purchase a vehicle. experience I’ve ever had, I highly recommend Rusty Wallace to anyone looking to purchase a vehicle. More
Good people, no pressure and great customer service. The service department is another reason I buy from RWH. The service department is another reason I buy from RWH. More
⭐⭐⭐⭐⭐ If buying a car was always like this, people wouldn’t hate it so much. Shoutout to Alex Sutherland at Rusty Wallace Honda for making buying a car feel less like a hostage negotiation and more wouldn’t hate it so much. Shoutout to Alex Sutherland at Rusty Wallace Honda for making buying a car feel less like a hostage negotiation and more like hanging out with competent adults who actually know what they’re doing. Alex was patient, honest, and somehow answered all my questions without doing that weird sales voice. No pressure, no nonsense, no “let me talk to my manager” marathon. Just straight-up good vibes and solid communication from start to finish. And the whole crew at Rusty Wallace Honda? Absolute pros. Friendly, efficient, and shockingly smooth for a car dealership — which feels borderline mythical, but I’ll allow it. Drove off happy, confident, and still liking everyone involved. That’s rare air. If you’re looking for a car and want the process to be painless, ask for Alex Sutherland. 10/10. Would (and definitely will) buy again. Might even scream “RIDE ON RUSTY” when I drive by. More
I just purchased a 2026 Honda CRV EX-L from Rusty Wallace Honda off Callahan, and had a fantastic experience working with Jacob O’Connell. Jacob was incredibly knowledgeable and attentive to my questions and Honda off Callahan, and had a fantastic experience working with Jacob O’Connell. Jacob was incredibly knowledgeable and attentive to my questions and needs without being pushy. He even stayed late to ensure I was comfortable with all the new tech features before I drove off the lot. If you want an stress-free car buying experience, I highly recommend asking for Jacob! More
I have been going to Rusty Wallace Honda for all my vehicles. They are amazing people and make you feel like you are at home while you are there. Alex Sutherland is my go to salesman every time I go th vehicles. They are amazing people and make you feel like you are at home while you are there. Alex Sutherland is my go to salesman every time I go there. More
Excellent experience. Scott Shackleford was our salesman and really was great in helping us with our trade in for a new Honda Passport Elite. And we checked other dealersh Scott Shackleford was our salesman and really was great in helping us with our trade in for a new Honda Passport Elite. And we checked other dealership and got the best deal there. Everyone was super nice. looking forward to enjoying my new car. More


