Alex and the other folks at Rusty Wallace Honda (Brad and Jake) were incredible. I came in at 7pm on a thursday evening and they stayed with me until 10pm to make sure i was taken care of. No pressure, good negotiations, and a good deal on my dream truck. You could tell Alex truly cared about making sure I was comfortable with everything because I admitted it was my first time buying a car. He was exceptional and so was Brad, who really took the time to make sure I understood everything on the finance side. Thanks guys!

Great to deal with and helped us with every detail with our purchase of our Truck

I was originally interested in a car that was not at their physical location. I was reluctant to swap to a completely different model when the sales manager asked if I would change models. I declined. So I swapped to a different Accord. No big deal. I took delivery of the used dealer car and it was missing a second key and the owners manuals. Paige found them and gave them to me a week later. The car did not have any gas in it when I took delivery. I had to fill it up when I left the lot. That seemed unusual for a Honda dealership. The car with only 8500 miles had deep smudges and a marker stain in the overhead which their detail department missed when preparing to sale the car. I will have to pay someone detail the car. I’ve owned 10 Hondas, 5 brand new and 5 used and this has been the most unusual experience I’ve ever had with a new car dealer. I thought going used and saving a few thousand would be a decent move but I’m second guessing that choice. Lack of attention to detail is a problem across the board.

I had the pleasure of meeting Alex Sutherland in sales regarding the purchase of a 2026 CR-V Touring Hybrid Sport. Alex introduced me to Mike (Used Car Manager) and Brad (Finance) I had a trade and Mike gave me exactly what I was expecting for my vehicle which was a fair offer. Alex was exceptionally professional, respectful, and above all kind. No pressure whatsoever in the purchase of my CR-V either from Alex or Mike. The buying process was easy and smooth. I highly recommend Rusty Wallace for a New or Used vehicle purchase.

Alex at Rusty Wallace made this my best car buying experience I’ve ever had, I highly recommend Rusty Wallace to anyone looking to purchase a vehicle.

Good people, no pressure and great customer service. The service department is another reason I buy from RWH.