195 Pennsylvania Ram Service Centers
Great people and great dealership make everything go - Rdg610
Great people and great dealership make everything go smooth and fixes any issues on the spot.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Parts Manager
Service Manager
I was very happy with the service. - jbaun1
I was very happy with the service.Shayla explained everything to me what they were doing
I've been coming to this jeep dealership for over 12 yrs. - tacotaco
I've been coming to this jeep dealership for over 12 yrs... I live in NJ and I travel a hour to service my Renegade and Gladiator, worth the trip always, great service and parts staff. Experienced staff in both departments and fast turnaround on servicing my jeeps always. I would highly recommend the service and the parts dept.
Service Writer
10 out of 10 love matthews, whether buying a vehicle or - lisaannhouse
10 out of 10 love matthews, whether buying a vehicle or taking one for service or repairs. The staff is super friendly, and very knowledgeable. Highly recommend!
Assistant Service Manager
Kenny and everyone else in the Service department was - dalcott
Kenny and everyone else in the Service department was great. They are professional, very efficient, and provide excellent customer service.
As an owner of many Preston Jeeps, your facility always - BIGPETE293
As an owner of many Preston Jeeps, your facility always provides excellent service for me and my family. It starts with scheduling. Liz is ALWAYS friendly, efficient, and spot on. Jordan in Service was AWESOME with daily updates during the service process.
I bought my 2019 Lexus RX 450h in February 2024 and after - Polkbobby
I bought my 2019 Lexus RX 450h in February 2024 and after few months there was a problem with my radio unit. Great honest professional people fixed my car in time and participated with my expenses. Especially thanks to general manager Mr. Jason Discolo and service supervisor Matt Wike. I will recommend this dealership to my friends and relatives.
Mackayla is a very intelligent sweet person. - ninomonte
Mackayla is a very intelligent sweet person. We drove from New York to P.A to shop around for a vehicle. Mackayla not only showed us around but knew exactly what we needed. I was impressed how l she answered all of our inquire, friendly, professional and how she accomandate our needs. I would definitely refer people to come down and let Mackayla take care of the people. Thank you for all your hard work and making our dream come true by purchasing a Grand Cherokee. Best experience ever. From a new client that was extremely happy Mr Monte
Service Lane Manager
Technician
Outstanding people! - Jeff Smith
Outstanding people! Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They were very thorough explaining what needed to be done and why. It is very comforting to know this team stands behind what they sell and that I wasn’t just another sale. Great job Scranton Dodge, looking forward to my next new vehicle.
Overall satisfied. - R.biggs17
Overall satisfied. Have had minor things (such as the undercarriage cover wasn’t put back on once, and I have a random engine plug cover in my car?) but other that that I haven’t really had any issues. They are great to work with, kind, responsive and quick!
Great service department, will always go back. - clffrdcapps
Great service department, will always go back. Great people, kind, caring if you have a problem, Adam was always there if I had questions. I appreciate him helping. Thanks Clifford Capps
Parts Advisor
Professional - DodgeNEveryone
Very polite and professional. Will be using this dealer to source parts in the future. All the staff was very easy to deal with. Thanks!
Service Technician
Parts Writer
Every time I go into Napleton either to buy a vehicle or - fdn1965
Every time I go into Napleton either to buy a vehicle or for service Jayden in the cashiers office is the friendliest most personable young lady to deal with!! Marlene in service always takes me right in and treats me and my vehicle with the upmost respect!! I’ve purchased many vehicles from Napleton and will continue to do so because of employees like Jayden and Marlene!!
dan chapman greets me and is an excellent service man - fxtiesi
dan chapman greets me and is an excellent service man ager greets me and says what can i do to help you
Had a great experience with the service dept this time... - cochop96
Had a great experience with the service dept this time around, Jon was the service associate and did a great job. Had several things that needed to be done and all were completed without issue. Thanks Jon
All we can say is WOW, no dealer can compete with the - tracy.cast
All we can say is WOW, no dealer can compete with the Videon Service Department! We bring all our cars here and the three B’s always deliver. Bill, Bob and Brian! We are so thankful for all the ways that this dealership exceeds our expectations every. single. time. Don’t buy your car or have your car serviced by anyone but the BEST. And, having an oil change with Joe is super fast and doesn’t require an appointment. Thank you Videon, we love you guys!
Express Lane Advisor
Great dealer. - ddonaghey1120
Great dealer. Service is impeccable! Stephen Ellis is the best. Above and beyond! Nothing they won’t do for a solid satisfaction
This dealership in my eyes IS one of the BEST! - Olsonr38
This dealership in my eyes IS one of the BEST! From purchasing a vehicle ( several ) to service dept to lately Collison shop. Kind, courtesy of time & just overall Nice 🙂
Krystal is one of the best service writers i have ever - Hharringtonjr
Krystal is one of the best service writers i have ever dealt with, and i worked at a chrysler dealership for over 10 years. Krystal is always professional and courteous.
Great staff and service every visit. - Ncanestra88@gmail.com
Great staff and service every visit. They are consistent and do a great job communicating,
Very pleased, it’s time visited for routine maintenance. - Caweiss67
Very pleased, it’s time visited for routine maintenance. Would not hesitate to have maintenance there again.
Bergeys is the best love it there. - Jesusisking2009
Bergeys is the best love it there. They are super friendly and very knowledgeable and caring and they go above and beyond for their customers. Matt and Will are absolutely amazing.
Excellent Service! - cgsmith
Excellent Service!!! Tim out of the service department was top notch. My vehicle was taken care of in a timely manner!!
Kristie is awesome! - Amy Brown
Kristie is awesome! Such an asset to your company. Service techs are very knowledgeable and courteous.
Trying to make service appointment… wouldn’t connect me. - alex.kheyfets
Trying to make service appointment… wouldn’t connect me. Receptionist put me on hold for 15 min. They don’t accept appointment I made online. No number for service or floor manager. Terrible service!