Cleo was an excellent salesman, kind, friendly and very - Elizabeth
Cleo was an excellent salesman, kind, friendly and very knowledgable about the car I was buying, test drive was great and he was informative and able to give a lot of detail on all my questions. I was at the dealership for over 6 hours, coming from PA 2 hours away, so it was a long day. The agency could allow for more transparency in regards to the details of lenders, including which banks were approached with specific percentages and details. Also add-ons was not discussed with transparency and there was a rush with everything that needed signed. I became aware of details I did not agree to with significant financial impact on the bill of sale and when I stopped the process, the Manager came over and we discussed it and it was removed before signing without further problems. I almost left the lot without being provided with any paperwork, but I returned and then received copies promptly. It was great that Financing was able to transfer my numberplate before leaving. I will recommend this dealership and Cleo to others but would like to see more transparency towards overwhelmed buyers. So far, a week in, I am very happy with my buy.
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