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Ken Ganley Kia Alliance

Alliance, OH

Overview
Reviews
Vehicles
4.6
341 Reviews
Call Dealership (330) 362-4485
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2010 W State St

Alliance, OH

44601

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Showing 341 reviews

May 13, 2024

They were very helpful and knowledgeable. My salesman and the service department was great i More

by Sherrymiller5666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh, Josh Davis
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May 15, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

Helpful
May 12, 2024

Clean, friendly, helpful, understanding, work with you, close, polite, respectful, supportive, supportive, greeting, respectful, answers all questions More

by Seltos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney, Josh Haney
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May 12, 2024 -

Ken Ganley Kia Alliance responded

Hi Seltos, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 11, 2024

Everyone and everything was great! Jaime always takes care of us. Great service and parts depts. More

by Tleish82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh
Report | Print
May 12, 2024 -

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 10, 2024

I had a great experience at Ken Ganley Kia Alliance. Aaron took his time to understand my needs and find exactly what was right for me. Everyone there was very accommodating and helpful! More

by D.galloway418
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven I think? ⭐️⭐️⭐️⭐️⭐️, Aaron Matchett, Josh Davis
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May 12, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 10, 2024

Courteous and clean. Tyler Moore was a very polite gentleman and accommodating with me and what I was looking for More

by jodihandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore, Kam Wong
Report | Print
May 10, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 09, 2024

I had 3 recalls and they completed all of them in a timely manner. Very friendly service department. More

by Jankuhn49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Double
Report | Print
May 10, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 07, 2024

Was told that she would let me know about tires and brakes, still waiting! Said computer was not functioning properly. More

by Senn.joyce430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 09, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
May 03, 2024

They were very courteous and quick with the service I requested and the price was very reasonable More

by wmccourry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
Report | Print
May 04, 2024 -

Ken Ganley Kia Alliance responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Helpful
May 03, 2024

Was very happy with the service and was in and out faster than I expected. Hope it continuse. Enjoyed the popcorn and drink too. More

by sandbgordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaylyn
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May 04, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 02, 2024

I’ve always have had pleasant customer service from the service dept since I bought my car in Aug 2022!! It took a little longer then I was first told, but the guy who was helping me let me know what was More

by mburton630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
May 03, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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