120 Ohio Chrysler Dealers

I would advise you to not take your car there for - marvs3404

I would advise you to not take your car there for repairs! I took my Dodge Caravan there for simple repairs. Shocks and Struts And they butchered the job. First they left 13mm Blue point wrench laying on my battery to short positive to negative. They put it back together with the strut bushings hanging out. Now it makes noises like front suspension going to fall out. so they either don't trust their mechanical ability to test drive it when they finish a job. Or they test drove it and said oh well who cares ship it. Took it back and they said you said shocks and struts are bad so we just replaced those not the broken strut bushings. I left it with them for 6 weeks and it's still not fixed. They never touched it. When I would call about vehicle they would say parts will be in a week that week would come and go another week for parts. They said vehicle was so old it was hard to get the parts. It is a 2013 but part interchange up to 2019. Their location in Chillicothe said they could have the parts for me in two days. I wouldn't trust them to fix a bicycle now. I was ASC certified mechanic for 15 years. I've only seen repairs like that when someone had a crackhead fix their car. BEWARE!!!

The visit was good. - luckyknoll

The visit was good. All questions were answered.Andrew was very good at getting what I wanted.I was able to find the truck that fit my needs.I am well satisfied.

Chris was amazing to work with, they didn’t have the - aaron28gates

Chris was amazing to work with, they didn’t have the initial trim I wanted on the lot in the color that I wanted, but I ended up driving home in a new 2025 Chevy Trax 2RS. Chris worked to make this deal something that I could afford and I couldn’t have asked for a better salesman.

Great customer service Charlie worked hard to put us in - Ron S

Great customer service Charlie worked hard to put us in our vehicle. We will definitely come back next time we are in the market.

Took my 2017 Dodge Charger today (Feb. - rhonda.gram

Took my 2017 Dodge Charger today (Feb. 28, 2025) in to get the trunk release button on trunk replaced. Had to purchase whole tail light assembly at $1700.00 a couple days in advance. Service was great. Dropped off at 11, got rental, picked up at 4. Everyone in service so nice and professional ! Always my go to service for my MOPARS!

Hands-down the easiest dealer experience I've ever had. - 33333333333333333333333

Hands-down the easiest dealer experience I've ever had. HONEST, DIRECT and willing to make a reciprocal deal! This was the 37th vehicle I've purchased, they made it VERY easy.

The customer service at this dealership was absolutely - Kimchapman1818

The customer service at this dealership was absolutely outstanding! Beginning to the end! Friendly, professional, and results guaranteed! Dominick and Blake worked effortlessly as a team to make sure I received what I needed and what I wanted, (which was a lot). The finance team was amazing as well. I highly recommend Jeff Wyler- Brechmont!

I scheduled a service appointment a week in advance at - Bailey

I scheduled a service appointment a week in advance at Willoughby CDJR for an oil change and tire rotation on my 2024 Wrangler. After dropping it off, I spent about an hour and a half nearby, expecting the service to be completed or nearly done. When I returned, my vehicle was still in the exact spot I left it—completely untouched. The service advisor explained they couldn’t complete the work due to staffing issues and offered to reschedule later in the week. While I understand unexpected issues can come up, I feel there was ample time during that hour and a half to contact me and let me know the appointment couldn’t be fulfilled. Instead, I returned to find out in person—wasting time I had set aside specifically for this scheduled service. This was especially frustrating because it’s the second time I’ve been turned away at this location after making an appointment. To make matters worse, there’s no published contact information for management, making it difficult to escalate concerns or receive any meaningful follow-up. Based on my experience, I would suggest that potential customers consider taking their vehicle elsewhere for service—especially if reliability, communication, and respect for your time are important to you.

Best major sale experience I have ever had; followed up - mcarson10

Best major sale experience I have ever had; followed up by extraordinary treatment by sales manager! Sales professional put me in the car I wanted, and sales manager made sure I was satisfied with additional assistance! Satisfied, Happy ,and Grateful! Buy your next car from Medina Auto Mall!!!

They were low pressure, friendly, professional and when - musicfish59

They were low pressure, friendly, professional and when it was all said and done, gave me the best deal out there. The salesman Elijah, the sales manager Tyson and the finance manager were all great to work with. I would highly recommend them!

I bought my 2021 Kia soul about 2 months ago first of all - michaelharbaum557

I bought my 2021 Kia soul about 2 months ago first of all they were going to fix a tire that never got fixed they were going to give me a key a second key that is and I never did get the key so then when I went back to get the key they told me what acel cut you on like that's my responsibility to get a key that should have came with my car so to make this long story short I get a transmission problem and here's where the troubles begin this dealership has no work ethic they have no way of taking care of their people they don't even understand how to take care of the people never offered me a loaner car sent me out the door to another dealership because their lack of knowledge to figure out how to fix the car themselves. Oh wait I was told that they don't have the equipment to repair Kia so my word was why would you sell me something that you don't even know how to fix of course you know how it is they'll sell you anything to get you out the door but once you're out the door you're done So here I sat for 3 hours waiting on a tow truck and now I sat again in my car at a different dealership with no loaner car and no rent a car and I guess this is where I'll be for the night thanks SVG I'll never buy another car from you ever again it was the worst experience I've ever had in my life and I've bought hundreds and thousands of dollars worth of cars from xx Mary's Chrysler in xx Mary's Ohio and them's the best people that I've ever ran into in my life they are top-notch quality and I sure miss them. I don't believe any dealer would leave a man standing with 3 days of no work because of their vehicle and still not make them have a loaner car or put effort into helping them it's unbelievable I've never seen anything like it folks please don't ever buy from them it's a real joke very unprofessional

Key Chrysler gave us superior service with our car. We... - mmrparvin10

Key Chrysler gave us superior service with our car. We had issues that Chrysler Corp. would not help us with. Key went above and beyond our expectations in the quality of service and assistance they gave us. Highly recommend.

Very unprofessional, one of the worst experiences of my... - Horrible servicemen and a women

Very unprofessional, one of the worst experiences of my life. Sold me a death trap for 12,000. They made me feel like the vehicle was safe. Family vehicle. Broke down in first month of purchase. Then a month after that rear end completely goes out. The replaced it with old rusted and corroded on which now they are trying to charge me bc its leaking and its about to go again. The broke off my break pad said it would stop the rubbing sound coming from my front right tire. The list goes on. I hate going there every six months to keep warranty going on it, they create more problems then anything else. It is now called ken gainley, same people. You've beem warned.

Just got truck serviced got a video showing what was - Jeast56

Just got truck serviced got a video showing what was being done thought that was awesome Adam was very professional and I felt that he really cared about taking care of my service needs and me as a customer Thanks Jim East

Always have been professional, courteous, and - 1Angel04

Always have been professional, courteous, and knowledgeable. Always worked hard to get the vehicle I asked for. Lee has always got us the best deal for the money. we will be back! thanks again!

BEST DEALERSHIP EVER. - Summer B

BEST DEALERSHIP EVER. Every time I need service or to purchase a vehicle, the men and women at Classic Madison have always provided prompt, top quality service. The staff is friendly and explains everything clearly and with full transparency. I live over an hour away and I will ONLY go to Classic Madison. They are honest, fair, and always put their customers first. This is the #1 dealership compared to all others.

Very nice people and great place to buy a vehicle. - bfrench974

Very nice people and great place to buy a vehicle. Very good deal as well

Great experience. Great selection. Great staff. What else... - rjohnson28

Great experience. Great selection. Great staff. What else can be said!! Very polite and knowledgeable staff. Small and comfortable setting. This is the second vehicle from these folks and Great is Great.

Salesperson was very helpful. He responded right away and... - Ddays2303

Salesperson was very helpful. He responded right away and sent all the information I needed.

Great experience and great deal - jlsoh

My wife has very particular tastes and is also very sensitive to being 'treated like a brainless woman' - as she has been by a number of sales staff who did not earn her business. Rick R was great to work with - we've bought trucks from him in the past and he always makes sure the process is smooth and the deal is good.

Bought a Jeep Compass there. - Mike H

Bought a Jeep Compass there. I dealt with Spencer was a fast smooth easy process got a great price right of the rip better than any other dealership had given me. I would recommend friends and family to buy there. Agin there was no xx and finagling to get a better price the price was great well below any other dealership and the everything from paper work to getting a full tank of gas before leaving was smooth . 5stars for sure thanks Spencer and Bill Harris!👍

A nice friendly place to get an oil change have a cup of... - billyd_1000

A nice friendly place to get an oil change have a cup of coffee and see what's new.

I’ve bought vehicles from Jim Smith over the last 20 yrs.... - mggt99g

I’ve bought vehicles from Jim Smith over the last 20 yrs. Nothing but the best service. Looking forward to work with AJ I have Dodge 2500

Quick honest reply to my inquiry. - tom_sells

Quick honest reply to my inquiry. Saving me a long drive to look at a vehicle.

This was my first time using Weekley's for service and I - quaygic2

This was my first time using Weekley's for service and I was completely satisfied. They were friendly,accommodating and timely. They fit my vehicle in between scheduled appointments when they had time and had it finished in a couple of days. Even save me some money by adding an online coupon to my bill. Definitely will use Weekley's for future service.

Vern was my sales person, after discussing used trucks, - Kevin B

Vern was my sales person, after discussing used trucks, and hearing what I was looking for in a truck. Yes, I was being picky. He suggested that I look at what they had in new truck inventory. McHugh had the truck that I was looking for, spec for spec. The purchase could not have gone smoother!

Purchased a new 2024 Jeep Gladiator. - john F-150 STX

Purchased a new 2024 Jeep Gladiator. Great experience. Sales guy Alan was the best. I recommend this store.

Logan and the team was a great fit for my needs Noone was... - April Arnold

Logan and the team was a great fit for my needs Noone was pushing Got me in a great car. Jeep Renegade love will recommend

Returning customer - amy123

Elizabeth always takes care of her clients! I have sent multiple people her way and everyone leaves happy. I just purchased my second vehicle with her.

Great experience from the internet mgr Mrs Lawless to - Jbowen528

Great experience from the internet mgr Mrs Lawless to sales manager Adam. I would highly recommend buying a vehicle from them.