1,383 New York Used Car Dealers

I've had a couple friends use Romeo Toyota, and i needed - arte_loretta

I've had a couple friends use Romeo Toyota, and i needed a car in a bad way! So i took a chance, wanting a lease but ended up with my own purchase, which is what i really wanted in the first place! Michael Scott was my dealer, and i have nothing but good things to say about him, his patience, his knowledge and kind personality. His willingness to answer all my annoying questions and keep me on speeddial! I love my new, used Toyota Rav and i thank you all. A special shout out to Paul as well, he helped me financially make the purchase happen!

My daughter and I had a good experience with BMW repairs. - Kourtney

My daughter and I had a good experience with BMW repairs. Shout out to Anthony Abrams!!! he was awesome, and very professional . He keep both my daughter and I up to date when the part was coming in and how long. There was a little set back when the part came in but nothing major. BMW GOT MY VOTE!!! Thank you Anthony u are the best, I don't care what they say about u!!!! (inside joke) I highly recommend this place!

I couldn’t be more pleased with the experience! - Ash19

I couldn’t be more pleased with the experience! From start to finish, their team made the entire process smooth and hassle-free. A special shoutout to Shane Bacchas, the General Manager — he is absolutely amazing! Not only is he incredibly knowledgeable about everything, but he also took the time to make sure I was fully informed about all my options. Shane went above and beyond to ensure I felt comfortable throughout the entire process, and it really showed. His expertise and attention to detail made the entire experience even better.

Great Service here! - John B.

Great Service here! I came to check out some Mini Coopers and was helped out by a nice gentleman named Nick. He was very patient with me and answered all my questions to the best of his ability. There was no pressure at any point to buy a car with them. I am coming back next week to pick up my Mini Cooper and I can't wait!

This place is Amazing very helpful I was recommended - luisantos0101

This place is Amazing very helpful I was recommended through a friend and am really happy with my car

Leo is excellent at communication, and the information - starchariot1

Leo is excellent at communication, and the information has been clear and transparent. Everything honest and above board. I know what to expect

Great customer Service. - Shea

Great customer Service. The team is wonderful.😊 they will help you with all your needs.

I’ve bought & serviced 3 new cars there in the last 10 - Mary

I’ve bought & serviced 3 new cars there in the last 10 years. I would highly recommend them for both sales and service.

ALERT! - zahid

ALERT!!!! DO NOT GO THERE!!!! I called them regarding a Pre-Owned 2022 Accord and they said the price is negotiable but I have to be there at the store, so I've decided to drive 1hr each way. Kevin, the salesperson was okay but his manager was a jack@$$ (wish I have his name). He was so rude and disgusting attitude with no intention to sale cars. Internet price of that vehicle was $25,509 but when I got there, he handed over me a quote of the same vehicle of (almost) $34,000, what a joke. I can purchase a brand new Accord for about $30,000. They tried to give me a $500 coupon that I can easily find over the internet. DO NOT COME HERE!!!! You will changed $10,000 to $15,000 more than whatever price you see online. Worst Honda dealer ever!!!! ZERO STAR

Clean. - A very pleased customer

Clean. Hospitable. Conveniently located. Friendly atmosphere. Service technician was thorough and knowledgeable and very kind.

Got my vehicle in and fix asap even with the parts being - Davem864

Got my vehicle in and fix asap even with the parts being very difficult to locate.

When I got there, I asked for the rep, Carla whom I had - Unhappy customer

When I got there, I asked for the rep, Carla whom I had an appointment with. A young man said she was unavailable and showed me the car. The ad shows a black Mercedes but when I got there, the car was a faded silver grey that was much in need of a paint job. The tires were marginal and when I tried to access the OBDII system with a scanner, there was a fatal error in the system. The car would not pass state inspection that way. The car was not worth even a $1,000. The salesman was more interested in showing me videos of his friend drag racing in the street instead of trying to make me into a happy customer. Baron Auto Emporium should be ashamed of themselves for showing a car in that poor condition for the money they were asking. And the way the salesman was, deplorable. I would never go back.

I went into Valley Cadillac to test drive a Chevy - mattlavallee

I went into Valley Cadillac to test drive a Chevy Traverse RS and had the good fortune to get Kaya Briggs as my salesperson. She listened attentively, understood my needs, didn't pressure me unnecessarily, and guided me through the whole purchase. Since I live in MA and only visit Rochester, she did an amazing job staying in touch remotely, organizing the paperwork, and making it all hassle-free. Kaya’s commitment to customer satisfaction is commendable. Thank you, Kaya & Valley Cadillac, for making this the easiest car purchase I've ever had!

Nov 2024. - gmuckster1

Nov 2024. I found a Wrangler on Jeep.com at CDJR of Utica. Then filled in their online information request. Within 30 minutes I had a phone message and text reply wanting to help! I had a great experience with Jordan Ross, Erik Hyde and Matt Coppola while purchasing the 2024 Willy. This was a long distance purchase with email, phone calls and texts. These guys were prompt and professional! When I arrived for pickup, the paperwork and Willy were ready for a quick turn. Thank you!

Import Masters is a refreshing upgrade to many local auto - Ron Stegner

Import Masters is a refreshing upgrade to many local auto dealerships. Al (GM) is a pleasure to work with and the staff is helpful and respectful. This place is a gem with an impressive inventory. I will refer them to everyone I know that is in the pre-owned car market. I'm very happy with our BMW purchase.

I want to applaud the Service Manager at Nissan of - Rose

I want to applaud the Service Manager at Nissan of Yorktown Heights! His name Chris Risnes. He has only been there about 6 months. Although the business is about cars, he is about the people! I believe with his leadership, and modeling excellent customer service, this very low non- rating by the BBB, will not only improve, but excel. Chris went above and beyond to resolve a serious issue I had with my Nissan. I did not have transportation to the service department, and my car had the kind of problem that was a true safety issue. Chris did not delay, put off, make excuses, try to upsell, he went out of his way, came to where I live, left his car and took my car to the service department to be fixed. It took a day longer than he thought it might to get the part. He called me and let me know as soon as he knew. He called me the next day also to share an update. And he called when he was on his way back with my car. Elizabeth, who was at the service desk and took my call, also showed exemplary customer service ... she did not try and "get rid of me', listened to my story, and immediately went and talked to Chris, explained my story and he returned my call within a half hour. Both Chris and Elizabeth made me feel like they would find a solution, no matter what... not more obstacles. If your experince in the service department has felt lacking, prior to 6 months ago, please at least give those two folks a shot... they made all the difference in my experience as a customer needing assistance!

I had the pleasure of working with Crest Acura recently, - Donald

I had the pleasure of working with Crest Acura recently, and I couldn't be more satisfied with my experience! From the moment I walked in, the staff made me feel welcomed and valued. The sales team, especially Alisha, was incredibly knowledgeable and took the time to answer all my questions about the vehicle I was interested in. They were never pushy, and I truly felt like they were focused on helping me find the best option for my needs. The dealership itself is clean, modern, and comfortable, with a great selection of vehicles. The buying process was seamless, and I appreciated the transparency and honesty throughout. I never felt pressured into any decisions, and I ended up with the perfect car at a fair price. Special thanks to John in finance team as well for making the paperwork quick and easy. The entire staff at Crest Acura went above and beyond to ensure that I had a fantastic experience. I highly recommend them to anyone looking for a great car buying experience – you won’t be disappointed!

I bought a used car from these harlequins, after 2 - London grammar

I bought a used car from these harlequins, after 2 months of legally owning the car ( btw it took 2 months for the title to arrive with zero explanation) I heard a sound coming from the engine, took it to my mechanic who I’ve had a 8 yr professional relationship with and he told me there was metal in the oil pan that a 1 year apprentice would of been able to see from a faulty engine and that the engine had to be replaced. I was obviously concerned but since I purchased a “premium extended warranty that I was assured by the finance guy would cover “worse case scenarios” and cover labor cost and parts , like say…. needing a new engine…. Wrong, dead wrong! I have to pay $6000 out of pocket plus $500 to have the car diagnosed as per the insurance companies protocol not to mention the pure inconvenience and expense of being without a car for 6 weeks. Correspondence with them fell on deaf ears and when we did talk it was to the tune of “well these things happen and that there are no guarantees. Not only was my car a dud the warranty they sold me was too . I had concerns about the car prior to buying but I’m no mechanic so I went with their recommendation that I was buying a great car and if anything goes wrong at least you have piece of mind having a warranty . These guys are exactly the reason car salesmen and dealerships have a bad rep. You have now made it harder for the next salesperson. “Promise high and deliver low “should be their motto, I feel their incompetence is habitual from the bottom to the tippy top. As a small business owner in this small community, the importance of word of mouth and backing up my service/products is never lost on me. I can’t say the same for Romeo, not only have they lost any future sales from me but the potential loss of sales from anyone who happens to cross my path and hear about my experience. Shame on them and their horrendous business practices. My advice to you, go elsewhere! There is a reason why the reviews are all BAD!

I bought a 2000 wrangler from Auto Expo 2 weeks ago. - jmitchell4

I bought a 2000 wrangler from Auto Expo 2 weeks ago. Had very minor issues with interior lights draining the battery but just removed the lights, it's an old jeep, who need interior lights anyway. I brought it to my mechanic today because on the dash the break light stays on. He looked at everything and said that brakes, calipers are new and the engine, "is so clean for a 2000 tj". He was impressed with my buy. I love my Jeep, Don was great and all the staff were wonderful. This place is different from anywhere else you will go, you can't test drive, you buy just by looking at the vehicle and then you pay an extra $400 for them to get it in tip top shape. They did and my TJ is awesome, thank you to Don and staff!

Do not respond to direct questions then send generic - artsier.books_0i

Do not respond to direct questions then send generic emails to see if your interested

Amazing time. - tymmetha

Amazing time. Got my Nissian Sentra from them. Great car. Had the best service. Smooth and got my car the same day!

They do their very professional best to check to make - annkho449@gmail.com

They do their very professional best to check to make sure to get what you want when buying a car. Any paperwork, credit score checking, car registration, auto insurance, license plates, auto loan financing gets done with ease, and Certified Luxury Motors even celebrates you buying a car with them!

Just kudos to Giovanni for a no fuss no muss buying - lyfrankb@gmail.com

Just kudos to Giovanni for a no fuss no muss buying experience. Everything went great from talking, texting with him, we did everything online and over the phone. After I get approved I test drove the car and signed the papers. I only spent less than an hour at the dealership. And also Victor (service dept.) who helped me during my car services. This 2 guys are professional and courteous.

If I could afford to buy a car every day for the rest of - Claireklein

If I could afford to buy a car every day for the rest of my life I would one hundred times over to Jack as my salesman. Completely completely seamless process and I am ecstatic with my purchase worth every single penny and time spent talking to Pepe Cadillac.

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

I had a very pleasant experience at this dealership. - PaulH81

I had a very pleasant experience at this dealership. Nick Tsolkas was very informative, trustworthy and helpful throughout my whole process of leasing my car. I would highly recommend this dealership and ask for Nick! Thank you again.

Tried to buy out my lease after three years. Salesman... - Verywise

Tried to buy out my lease after three years. Salesman said I had to buy an extended warranty or the bank would not give me a loan to buy out the car. My bank said it was a scam banks had no such requirement. Total lie. Be careful dealing here.

It’s always tricky when buying a used car but everyone I... - Kay

It’s always tricky when buying a used car but everyone I spoke with helped to inform me about my options to make sure I was making good and well informed decision. I each employee was helpful and accommodating.

The car was kinda dirty. There was an empty bag of cheese... - bennett5568

The car was kinda dirty. There was an empty bag of cheese its in the compartment ans not clean like cara should be from a dealer. Great salesman though!

The service guys were fabulous!! Especially Lauren!!... - ruvino2000

The service guys were fabulous!! Especially Lauren!! Quick and courteous and I was back on the road!! I will be going back for service to my vehicle.