1,376 New York Used Car Dealers

We have been with this dealership for over 10 years, - mr_gtt

We have been with this dealership for over 10 years, purchased our pre-owned 2013 Buick Regal from Doan who then became part of the Bob Johnson Group. We decided to lease a new 2024 Buick Encore GX Avenir. We had a great experience with our salesperson who was filling in for Jason. The service team was the main reason we came back: Matthew Gerhardt. Always went beyond his means to accommodate our needs. Would recommend this dealership whether you are purchasing a new or pre-owned vehicle.

David and Elizabeth was amazing with they consumer - mscoaxum5713

David and Elizabeth was amazing with they consumer service and I recommend when u come to hill side ask for them u will get the best service

My daughter and I had a good experience with BMW repairs. - Kourtney

My daughter and I had a good experience with BMW repairs. Shout out to Anthony Abrams!!! he was awesome, and very professional . He keep both my daughter and I up to date when the part was coming in and how long. There was a little set back when the part came in but nothing major. BMW GOT MY VOTE!!! Thank you Anthony u are the best, I don't care what they say about u!!!! (inside joke) I highly recommend this place!

My experience here with Teddy Autos was phenomenal. - edwinpagan52

My experience here with Teddy Autos was phenomenal. They helped me throughout the whole process professionally and courteous. I purchased a Jaguar and I made a mistake. However, due to Elijah's helped being courteous and helpful, he assisted me with the utmost professionalism and respect and helped to clear up the mistake I made and the confusion. I would recommend Teddy Autos and Teddy Volkswagen to every family and friends who I know that will be looking for a vehicle. They are the best! Hands down! Ask for Elijah Dejesus when you go there...he's the absolute best!!!

Great customer Service. - Shea

Great customer Service. The team is wonderful.😊 they will help you with all your needs.

Service was A-plus from booking appointment to looking at - ronald.rudy

Service was A-plus from booking appointment to looking at an LS -6 Chevelle and extended to well after the sale. Calls were promptly returned, and negotiations were fast and professional. I was told after the sale that the car needed a muffler which was expedited by my salesman who insisted on replacing both mufflers ant their expense with appropriate high end Gartner Exhaust mufflers. I would highly recommend this dealer would use again.

This place is Amazing very helpful I was recommended - luisantos0101

This place is Amazing very helpful I was recommended through a friend and am really happy with my car

The manager Tom was wildly unprofessional and smelt like - Bevkauf78

The manager Tom was wildly unprofessional and smelt like alcohol. I came in with my daughter to try and find her an HRV for her to take back to school upstate and not only was he trying to charge me a hidden fee of $1995 but he also added in 2 separate fees not listed on the website of $795 and $995. He also told me the $995 had to be paid in cash and wouldn’t count towards the down payment. Won’t be going back

I finally found my dream car that I've been waiting for - Roy Greene

I finally found my dream car that I've been waiting for years. Amy was an outstanding salesperson. Guided me through the entire process. Very please

Victor was my salesperson. - xmanxtj

Victor was my salesperson. Very nice didn't try to add everything under the sun to my purchase. Although the F&I manager increase the price which they states they had to, to cover the banks finance charges. In all reality it was to add the extended warranty. I was okay with the price as I too work for a car dealership.

Got my vehicle in and fix asap even with the parts being - Davem864

Got my vehicle in and fix asap even with the parts being very difficult to locate.

I worked with Nick to find the right car for me. - HGG2024

I worked with Nick to find the right car for me. I was undecided and he was patient and helped me out greatly. I decided on the perfect car that meets all my needs. The team here is great! Thank you!!!

Explanation and time frame of my car repair was above my - Pdawks

Explanation and time frame of my car repair was above my expectations. Also, the courteous personnel made the overall process go smoothly.

When I got there, I asked for the rep, Carla whom I had - Unhappy customer

When I got there, I asked for the rep, Carla whom I had an appointment with. A young man said she was unavailable and showed me the car. The ad shows a black Mercedes but when I got there, the car was a faded silver grey that was much in need of a paint job. The tires were marginal and when I tried to access the OBDII system with a scanner, there was a fatal error in the system. The car would not pass state inspection that way. The car was not worth even a $1,000. The salesman was more interested in showing me videos of his friend drag racing in the street instead of trying to make me into a happy customer. Baron Auto Emporium should be ashamed of themselves for showing a car in that poor condition for the money they were asking. And the way the salesman was, deplorable. I would never go back.

Nov 2024. - gmuckster1

Nov 2024. I found a Wrangler on Jeep.com at CDJR of Utica. Then filled in their online information request. Within 30 minutes I had a phone message and text reply wanting to help! I had a great experience with Jordan Ross, Erik Hyde and Matt Coppola while purchasing the 2024 Willy. This was a long distance purchase with email, phone calls and texts. These guys were prompt and professional! When I arrived for pickup, the paperwork and Willy were ready for a quick turn. Thank you!

To Whom It May Concern, I am writing to express my - LL

To Whom It May Concern, I am writing to express my extreme frustration and disappointment with the lack of response and resolution regarding the tag for my vehicle, which I purchased 45 days ago from Ford Romeo, NY. I have made multiple attempts to contact both Lindsey and the general manager, yet neither has returned my calls or provided any update. After flying to New York to pick up my car and waiting 6 hours at the airport for it to arrive, I drove back to Georgia. Since then, I have been stopped multiple times due to the expired temporary tag. This issue could have been avoided if the dealership had fulfilled its responsibility to process the registration in a timely manner. Despite calling daily, sometimes multiple times a day, I have not received any follow-up from your team. Initially, Lindsey informed me that the third-party company handling the registration required an emissions test. I explained that this was unreasonable, as I have an electric vehicle with no combustible engine to test. Nevertheless, I went to a testing center, only to have the technician confirm what I already knew—an emissions test was not possible for my car. I reported this to Lindsey, who acknowledged the mistake and said she would get back to me. That was over two weeks ago, and I have not heard anything since. The continued delays and lack of communication are unacceptable. I need immediate action to resolve this situation, as I cannot legally drive my vehicle without a valid tag. Please provide a clear update on the status of my registration and ensure this matter is resolved promptly. Sincerely, Leonard

Import Masters is a refreshing upgrade to many local auto - Ron Stegner

Import Masters is a refreshing upgrade to many local auto dealerships. Al (GM) is a pleasure to work with and the staff is helpful and respectful. This place is a gem with an impressive inventory. I will refer them to everyone I know that is in the pre-owned car market. I'm very happy with our BMW purchase.

I want to applaud the Service Manager at Nissan of - Rose

I want to applaud the Service Manager at Nissan of Yorktown Heights! His name Chris Risnes. He has only been there about 6 months. Although the business is about cars, he is about the people! I believe with his leadership, and modeling excellent customer service, this very low non- rating by the BBB, will not only improve, but excel. Chris went above and beyond to resolve a serious issue I had with my Nissan. I did not have transportation to the service department, and my car had the kind of problem that was a true safety issue. Chris did not delay, put off, make excuses, try to upsell, he went out of his way, came to where I live, left his car and took my car to the service department to be fixed. It took a day longer than he thought it might to get the part. He called me and let me know as soon as he knew. He called me the next day also to share an update. And he called when he was on his way back with my car. Elizabeth, who was at the service desk and took my call, also showed exemplary customer service ... she did not try and "get rid of me', listened to my story, and immediately went and talked to Chris, explained my story and he returned my call within a half hour. Both Chris and Elizabeth made me feel like they would find a solution, no matter what... not more obstacles. If your experince in the service department has felt lacking, prior to 6 months ago, please at least give those two folks a shot... they made all the difference in my experience as a customer needing assistance!

Disgraceful dealership. - kenna.kathleen

Disgraceful dealership. I have dealt with the old Gregoris Nissan for the last 30 years until they became a Subaru dealership. Always a good experience. So, for convenience, as my lease was ending and I wanted to buyout my Rogue Sport and finance it, I went to Rockaway Nissan. They told me and I had to purchase an extended warranty for thousands above the buyout price in my signed contract. My credit is 800+. The 1st thing I told them was that I could only pay up to a certain amount monthly. I knew exactly what payments I could afford from the get-go. They tried to scam me into buying warranty's I didn't need and when I declined the warranty's they said I can't finance my car and basically threw me out when I saw through their scam. Worst experience ever from the finance woman to the Assistant GM -arrogant, rude, and condescending. Never have I ever met such a conglomerate of simply horrible people. Please for your own sake and the sake of your wallet-Stay Away!!! Next call is to the Attorney General to put Rockaway Nissan on the list of indicted dealerships. By the way, I contacted a finance guy at a Nissan dealer on Long Island right after and told them my experience and they were shocked at the dishonesty and money grab attempt by Rockaway Nissan. CORRUPT! Don't give a xxxx about customers, just about lining their pockets. Wish there was an option to give ZERO stars,

Do not respond to direct questions then send generic - artsier.books_0i

Do not respond to direct questions then send generic emails to see if your interested

Amazing time. - tymmetha

Amazing time. Got my Nissian Sentra from them. Great car. Had the best service. Smooth and got my car the same day!

I bought a 2000 wrangler from Auto Expo 2 weeks ago. - jmitchell4

I bought a 2000 wrangler from Auto Expo 2 weeks ago. Had very minor issues with interior lights draining the battery but just removed the lights, it's an old jeep, who need interior lights anyway. I brought it to my mechanic today because on the dash the break light stays on. He looked at everything and said that brakes, calipers are new and the engine, "is so clean for a 2000 tj". He was impressed with my buy. I love my Jeep, Don was great and all the staff were wonderful. This place is different from anywhere else you will go, you can't test drive, you buy just by looking at the vehicle and then you pay an extra $400 for them to get it in tip top shape. They did and my TJ is awesome, thank you to Don and staff!

They do their very professional best to check to make - annkho449@gmail.com

They do their very professional best to check to make sure to get what you want when buying a car. Any paperwork, credit score checking, car registration, auto insurance, license plates, auto loan financing gets done with ease, and Certified Luxury Motors even celebrates you buying a car with them!

I want to warn people of this guy. - notyourfriend

I want to warn people of this guy.. He is a fraud.. Listen to all the reviews. He is a dirt bag.

Don't bother. - pwbrush

Don't bother. Bait and switch!! They called me to tell me they could offer a new Landcruiser at MSRP. Gave me the price on the phone. Told me to come in so they could look at my 4Runner on trade. I left work early, cut out of a kids things to do this. I get there, it's disorganized, wasted 15 minutes before anything started. I test drove the car. Then we started talking. They say these cars usually go for 10k over MRSP, and that's a good price. I did my research on the trade-in. When I told them the person on the phone told me the price, they seemed confused, and then when they showed me the price for my trade is, it was 12k less than the average KBB trade in value. Complete joke. Totally offensive. Waste of my time.

If I could afford to buy a car every day for the rest of - Claireklein

If I could afford to buy a car every day for the rest of my life I would one hundred times over to Jack as my salesman. Completely completely seamless process and I am ecstatic with my purchase worth every single penny and time spent talking to Pepe Cadillac.

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

I had a very pleasant experience at this dealership. - PaulH81

I had a very pleasant experience at this dealership. Nick Tsolkas was very informative, trustworthy and helpful throughout my whole process of leasing my car. I would highly recommend this dealership and ask for Nick! Thank you again.

Tried to buy out my lease after three years. Salesman... - Verywise

Tried to buy out my lease after three years. Salesman said I had to buy an extended warranty or the bank would not give me a loan to buy out the car. My bank said it was a scam banks had no such requirement. Total lie. Be careful dealing here.

It’s always tricky when buying a used car but everyone I... - Kay

It’s always tricky when buying a used car but everyone I spoke with helped to inform me about my options to make sure I was making good and well informed decision. I each employee was helpful and accommodating.