1,407 New York Used Car Dealers

Luis in service is the best. - SM

Luis in service is the best. Very helpful and knowledgeable. Needing a loaner there was not.too long of a wait for an appt

I purchased a 2024 Honda Ridgeline from Friendly Honda - walterhogan725

I purchased a 2024 Honda Ridgeline from Friendly Honda and added the $854 lighted running boards, which were rolled into my financing and covered by an extended warranty. Within two months, the driver-side light failed. This has now happened five separate times in less than a year. After being patient through five repair attempts, I asked Manager Michael Glynn to simply remove the defective product and provide a refund or credit toward a different style of running board. Instead of standing behind what they sold me, I was told to file a claim with Honda Corporate. Honda Corporate then claimed the part was out of warranty. For a dealership with "Friendly" in the name, they showed zero interest in customer retention or basic fairness. I am now stuck paying for a defective product that hasn't worked for more than two months at a time.

Thank you Jael and chris for you help. - Shilok kearns

Thank you Jael and chris for you help. I am happy with my new vehicle at city world toyota.

My truck was totaled in an accident and I had not been - ejjansen6990

My truck was totaled in an accident and I had not been planning a new(er) vehicle purchase. Due to some recent issues I was also facing credit challenges, a budget crunch, and a downpayment tied up waiting for my insurance company to settle my claim. Honestly, I didn't have much hope for buying a vehicle outside of taking my chances on FaceBook Marketplace. I had decided that if I was going to buy a vehicle I wanted the vehicle with the features and options I had hoped for. I had an 11:15 appointment on 2/28/26, I was immediately greeted by Greg, our salesman, who took the time to understand the issues I was dealing with, and the vehicle I was looking for. Within a few minutes he presented me with multiple options and I was off on a test drive. He listened and the vehicle was a perfect fit for what I was looking for. He then worked very hard to get a deal that would make buying this truck a reality. Now all that may seem very "normal". Greg and James CDJR went above and beyond, not only getting me in the vehicle I wanted, but put dealer plates on so I could take the vehicle home while I waited for the insurance company to issue my settlement. I quite literally, drove away that day with the vehicle I wanted, at a price I could work with, on a payment that made it possible because Greg made it happen regardless of the challenge. Now, my claim is settled and I am enjoying my new vehicle. A few days ago I was sick at my stomach thinking about how I would be able to go forward. Extremely grateful for Greg's ability to listen and move the barriers that could have prevented me from owning this truck.

Neil is very professional and courteous. - Crawfordyolanda85

Neil is very professional and courteous. He sold me my jeep. You will not go wrong choosing Neil to be your salesman. Neil is great! He will certainly get the job done.

I’ve been getting work done here for years & they do a - J from Tusten

I’ve been getting work done here for years & they do a comprehensive job diagnosing problems & fixing them to keep you safe and on the road.

Outstanding service experience. - LumberNumbersGuy

Outstanding service experience. From picking up the car, frequent updates by text (my preference) in the days leading up to the service appointment, and phone calls to let me know when pick up and delivery will be...it was truly an A+ effort. Thank you, Sunshine Ford!

I've been a long time customer of another car dealership - Charles

I've been a long time customer of another car dealership in the Rochester area. I've always found them to be honest, fair, was easy to deal with. However, when I went to West Herr Mazda I was amazed with a sales team that was focused on getting me the best deal and making sure that I was happy with the vehicle choice that I was making. As part of the process, I asked to meet with the service folks. Both of the service managers that I met were amazingly friendly, open and honest. The finance person made things easy. The gentleman who sells the dealer aftermarket things like the warranty and the ceramic coating was clear and concise about the options but did not push them them or try to sway me in either direction. If you are looking for a place to get an honest and fair deal from West Herr is a great dealership to do business with. When I walked in I wasn't sure if I was going to buy a vehicle or not. However, once I made the decision to purchase the vehicle, West Herr was able to prepare it and have it ready for me by the end of the day.

LuxSport Motor Group is TOP NOTCH! - Kevin A

LuxSport Motor Group is TOP NOTCH!!! Stu and Lance both worked with me through my remote purchase. They worked after hours AND on weekends to make sure my deal was seen through to the end. BEST customer service and expertise - which truly is hard to find in 2025. Thanks Stu and Lance!!!!

Worked with Dylan at Della. - scuderic

Worked with Dylan at Della. Great experience purchasing the vehicle I have wanted for a LONG time. He was able to make it happen and got a great deal on my trade in. I purchased the vehicle from Della which was 2 hours away and would highly recommend their entire dealership. They made the process simple. Dylan even took the time to walk me through all of the OnStar and Sirius radio transfers. It was appreciated. Sam was great too as he assisted with some of the paperwork.

Great to deal with quick and easy go through everything - Rsaddlemire

Great to deal with quick and easy go through everything and make it easy to understand would recommend to anyone

You can make an appointment and get in and out quickly. - rosemary.marggraf

You can make an appointment and get in and out quickly. They are always courteous and explain what needs to be fixed in understandable terms.

Outstanding experience. - Vin D Sr.

Outstanding experience. Transparent pricing, excellent/professional service and friendly people. Our salesperson Nicole was great as was the finance manager William. Never ever thought we would select a Benz for our family vehicle, (not usually our brand zone), but a great price and the great team sealed the deal for us. Thank you MB Huntington.

Alex was very helpful and addressed all the needs for my - dmadera15

Alex was very helpful and addressed all the needs for my car. I needed an oil change and my car had a recall that needed to be addressed. He took care of everything and explained the service really well!

We are very fortunate that Audra has been our BMW - srubin15

We are very fortunate that Audra has been our BMW salesperson at Huntington Habberstad for over 15 years. She has always worked to find us the exact BMW that we wanted, even going as far as reaching out to other dealers for our car. Never any pressure to choose extra accessories or packages that we really didn’t need. We were always confident that she would come up with a fair lease price that fit our budget. She really knows the product, she has always driven BMW’s, and her recommendations for performance and comfort options are based on her experience with the brand. In addition, she has an eye for exterior and interior design and color choices that have assisted us in choosing our cars. Audra is a wonderful person that makes a personal connection with her customers. Makes what could be a stressful experience into a satisfying interaction.

Ray Catena Lexus of White Plains, Eli Suarez, Manager of - Russell1146

Ray Catena Lexus of White Plains, Eli Suarez, Manager of the Parts Department, is a rare exception to the marginal and poor customer service in today's business model. Non-existent is a better term. Eli personally took my phone call after a windshield wiper insert I purchased from him did not fit one of the wiper blades on my 2018 Lexus ES350. He immediately took ownership of the problem, did not cast blame elsewhere, and sent a new blade to my home in Florida. I have utilized Ray Catena Lexus for decades prior to retiring. He was helpful throughout the process, explaining that Lexus no longer manufactures the insert for the older wiper blades. He communicated by phone, text and email, and made it his goal to solve the issue. I could not be happier. If you need genuine Lexus parts, visit the Parts Department at Ray Catena Lexus of White Plains.

I had a great experience at this dealership. - yauchoi_lee

I had a great experience at this dealership. From the moment I arrived, I received great welcome and help me through out the whole process including questions that I had and my concern. The team was professional and made me so comfortable and we can trust them on our decision. Especially thank you Michael Chan, the general manager of the dealership, who helped us to find the car that we like. We bought the Lexus NX 350 hybrid and up to now the car still running smoothly. Thank you very much.

Bryce and the folks at West Herr Honda are very - Frank

Bryce and the folks at West Herr Honda are very courteous, efficient and provide excellent service.

Empire Cadillac took care of me again I dealt with Jeff - djbolivar1

Empire Cadillac took care of me again I dealt with Jeff he was great with his customer service and Mike who I known before was excellent as usual and fast

Do yourself a favor and don't go to this scam dealership. - JUSHKOWITZ

Do yourself a favor and don't go to this scam dealership. I bought a car there in March 2026. It's car dealers like this that give car salesmen a bad name. It went fine at first and we negotiated a fair price. Then you have to go to the finance person who tries for over a half hour to sell you on an extended warranty on a brand new car that comes with a 4 year warranty. Then after she finally gives up she sets everything up on the computer and keeps turning the screen around for signatures while she says what it's for. Never mind that the new car I bought had 745 miles on it. I've been buying new cars for over 40 years and never got a car with more than 50 miles on it. when I looked at the paperwork a few days later I saw they charged me the sticker price which is not what we agreed to. When i finally reached my salesman he told me he was on vacation for 2 weeks and to contact the finance department. When I contacted them I was told they had to talk to the salesman so call back when he returned. When He returned he said the finance lady was on vacation so call when she got back. Then I was told I had to talk to the manager Adam who kept me waiting at the dealership for over an hour before telling me it was over a month since the deal went through and it was too late to do anything. Hee also said I had nothing in writing proving the price we agreed to. I told him the salesman knew we agreed on a price lower than the sticker price but didn't remember what it was. After going back and forth he said he would try and reach his bosses to try and get it fixed for me. He was supposed to get back to me by Monday and hasn't and hasn't returned my calls either. I will never go to this dealer again and I won't even buy another Audi since they allow dealers like this to keep selling their products then they must be okay with it too. I've never had a car dealer change the price on me before and this is pretty low. After seeing all the complaints on here it's a wonder they're still in business. Be on the look out for a 7 on your side report on them as people need to know who they're dealing with. If you must buy an Audi do yourself a favor and go to another dealer. Hopefully Audi will get tired of them ruining their image and pull their dealership from them.

We bought our car about 2 weeks ago & we are beyond - gjci

We bought our car about 2 weeks ago & we are beyond thrilled with it. Adrian helped us out. There was no haggling necessary. The price shown was the price we paid. Thank you, Adrian!

We’ve had 2 successful buying experiences at this - Jenna Morrison

We’ve had 2 successful buying experiences at this location. Steve P and everyone involved with the entire process was friendly, quick and provided a seamless delivery.

Was a pleasure doing business. - danielmartinez.914

Was a pleasure doing business. Here at new Rochelle Nissan. Keith made the transactions very smooth and professional. I enjoy my new Nissan!

RUN! - Scot

RUN!!! There is not enough space here to tell you how badly this dealer screwed me. Bought a 1 year old high end sports car. It had several road chips in the paint, in my contract it was agreed to have them fixed at dealers cost. Was supposed to take 2 days. After 11 days and multiple triple of over 200 miles round trip I picked up my car to see that they painted it with just some random white paint and not the proper paint from factory. They didn’t even sand down the condo. It literally looked like someone stuck white toothpaste on the car. Location manager and service manager both refused to do ANYTHING to fix it. Contacting my attorney and Bbb

Danny called me to scheduling appointment after I - Wpickow

Danny called me to scheduling appointment after I responded to a Carvana ad. He met me at the dealership, let me drive the car and explain to all the options to me overall, it was a good experience.

purchased a used Honda Pilot from Bob Johnson Chevy in - 315erichmonty

purchased a used Honda Pilot from Bob Johnson Chevy in Pulaski and I was pretty pumped at first, however, as my first month of ownership is about over I am finding my overall experience very lacking. For starters, I noticed a couple of issues with the car prior to taking delivery, Dylan said he would take care of it and neither was fully resolved. I ended up having to purchase a new license plate light (Honda OEM so it wasn’t cheap) as it’s a whole unit, not just a bulb as Dylan assured me it was. Also the front trim on the grill around the headlights was not seating into the grill. Dlyan reseated it but it has since popped out again. I’ve reseated it but I think it’ll have to be replaced, as I am assuming the clips aren’t catching. I also asked Dlyan about my registration (prior to signing anything) expiring within the next couple weeks and he said “Oh we just transfer it, even if it’s just a day away” and that I could just renew it anytime. After talking to the DMV and Maddie he should have selected a box to renew the registration and provide me with a temp. Got a temp but it was only good to the day my registration expired. I had to call Maddie multiple times to get this taken care of before my registration expired. She told me she would push it through the DMV and send me a photo of the registration so I had it since my temp expired on 10/7. Still haven’t gotten that photo and it’s 10/9. Turns out paperwork wasn’t finalized for the loan services, I had to call Nate to find out none of my deal was scanned into their system, so the loan wasn’t funded. My buyout payment was processed about 3 days after my car payment was due so hopefully there’s nothing there that’s going to ding me. I feel like there was some serious details missed on my deal. It’s not like I was buying a $10k used car….i spend close to $30k on this and really and dissatisfied with the experience. Not sure I would recommend Bob Johnson to anyone that asks. ***update…it’s now a month since I bought the car and I still don’t have a registration sticker for the car. Trim around the headlights is once again pulling away from the grill and I’ve discovered yet another problem…the upper radiator support plastics are missing. I truly cannot believe this is how a $30,000 car is sold, and all I’ve gotten from the dealership is a response here stating “they’ll look into my concerns”. Thanks for nothing Bob Johnson Auto Group.

John Capelli! - kmcoupon13

John Capelli!!! Ask for him if you want to buy a car!! A great guy that isn't going to waste your time if he can't help you. One of the best listeners, take note to everything I wanted and tried his best to make it work!!

I'm an 800 credit score. - jerryshapiro827

I'm an 800 credit score. Smithtown Nissan is the most disreputable company I have ever done business with. They are great a point of sale. They are the absolute worst after sale. I've bought at least 30 new cars in my life, never will I do business with them again!! The only thing , nice I can say is Cole Biondo, an insurance broker works out of there- he saved me over $2000 on my 2 vehicles!!BUYER BEWARE WHEN DOING BUSINESS WITH SMITHTOWN NISSAN

Excellent service and fair pricing. - tadrianhill

Excellent service and fair pricing. I highly recommend them. One of the best car shopping experiences.

Fabulous experience! - JL1111

Fabulous experience! Tarrytown Honda is by far the best dealership in the area. The process was smooth, efficient, and completely pressure-free. Everyone I encountered was pleasant, professional, and proficient! I highly recommend this dealership—especially John, Nick, and Yves.