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Johnstons Subaru

Middletown, NY

4.7
167 Reviews
Call Dealership (845) 344-3100
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3480 US-6

Middletown, NY

10940

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167 Reviews of Johnstons Subaru

July 22, 2026

The sales department is fine. The service department not so much. The service department seems to think that there is no need to worry how long a repair takes because they gave a More

by Vjwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Report | Print
July 17, 2026

All staff at johnstons Subaru has always been knowlegeable and helpful. I enjoy talking to each of them and answering all my questions: More

by lrozos22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Report | Print
Jul 20, 2026 -

Johnstons Subaru responded

Thank you for sharing your positive feedback about the helpfulness and knowledge of our team at Johnstons Subaru. We truly appreciate your business and look forward to serving you again.

July 16, 2026

Frank was the best car salesman that we ever encountered he was very knowledgeable and professional and polite More

by Jpfsenior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Report | Print
July 06, 2026

My visit was very comfortable All people were so very pleasant I sure will be coming back for service Thank you Nick Borisewich More

by nborisewich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Report | Print
Jul 07, 2026 -

Johnstons Subaru responded

Nick, thank you for choosing Johnstons Subaru and sharing your experience! We're committed to providing comfortable and pleasant visits for every customer. We look forward to your next service visit! Safe travels!

June 17, 2026

Love Johnstons Subaru! I had an amazing buying experience here and my service appointment was just as wonderful. They are friendly, supportive, funny, efficient, and knowle More

by SamB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Mike
Report | Print
Jun 17, 2026 -

Johnstons Subaru responded

Thanks, Sam! We're delighted to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to helping you with any future needs. Safe travels! -Johnstons Subaru

June 14, 2026

Would highly recommend Johnston's for service and sales. They went the extra mile to work with us about finding the right vehicle and financing options. More

by janal97
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Neal Mike Nazzaro, Michelle Dilullo
Report | Print
Jun 15, 2026 -

Johnstons Subaru responded

Thank you for your recommendation and fantastic review of our team! We are so glad you trust the Johnstons Subaru team with your business! Enjoy your new ride!

May 16, 2026

I’ve had a very good experience with Johnstons Subaru. My Legacy purchase with Frank S was very positive . The servicing has been efficient and the staff is friendly and helpful More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
May 18, 2026 -

Johnstons Subaru responded

Carol, we're delighted to hear about your positive experience with Frank and our service team! Thank you for choosing Johnstons Subaru and for sharing your feedback. Safe travels in your new Subaru Legacy!

May 06, 2026

I’ve been getting work done here for years & they do a comprehensive job diagnosing problems & fixing them to keep you safe and on the road. More

by J from Tusten
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Tremper
Report | Print
May 06, 2026 -

Johnstons Subaru responded

Your loyalty and trust mean the world to us! Thank you for choosing Johnstons Subaru and for sharing your support. We look forward to serving you again in the future!

May 02, 2026

Frank was a pleasure to work with very helpful and professional Karen was also a pleasure to work with More

by dianecannon49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinigaglia
Report | Print
May 04, 2026 -

Johnstons Subaru responded

Thank you so much for your kind words! We’re thrilled to hear Frank, Karen, and the team were so helpful and professional. We’ll be sure to pass along your praise. Thank you for choosing Johnstons Subaru!

April 21, 2026

Have been a customer since 2003. Great cars, great service and even better people. Would not think of driving any other brand of cars More

by 4EVRSubie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank S
Report | Print
Apr 21, 2026 -

Johnstons Subaru responded

Wow, what an amazing compliment! We’ll be sure to share your kind words with our team, and we’re honored to have your support. Thank you from all of us at Johnstons Subaru!

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