129 New York Nissan Service Centers

This was my first visit to this location. - Slimgoodie

This was my first visit to this location. I was very pleased with the way the young man Mohammed he explained to me the process and what was needed and what was not. I will definitely visit this location again thanks.

From the time you enter till you leave you feel very - toa9363324

From the time you enter till you leave you feel very welcomed...We have been dealing with this dealership for over 13 years. TJ the service rep goes beyond what he needs to do just to make sure you are satisfied. I give him 10+...To Nissan, please give him a rase. Thanks for the great service.

I brought my Nissan Pathfinder in for service on - dbuono82

I brought my Nissan Pathfinder in for service on Wednesday, February 12th. My service person was Michael Wright. Michael did an excellent job and provided outstanding customer service. Very happy with my experience!

Loved the great service of Alex Munoz. - Mathew J. Mari

Loved the great service of Alex Munoz. My problems were solved easily.No more to write!

I bought a brand new 2023 rogue from them and now I'm - Lindamc2188

I bought a brand new 2023 rogue from them and now I'm having an issue, and they refuse to fix it under warranty very disappointed and would never buy a Nissan again.

Everything went good , they listen to what the service is - Tony

Everything went good , they listen to what the service is and follow through. They gave me recommendations on the service coming up. Becouse of money I have to wait till next service.

Add on 18 dollar oil additive without discussing prior. - Don L

Add on 18 dollar oil additive without discussing prior. ETU4 was the name of it. Incidentally they never did this on prior oil changes. Also did not adjust the air pressure when rotating tires front to rear. Supposed to be 33 front and 30 rear per Nissan recommended psi. Did that myself at home . Bad service but the dishonesty is worse.

Easy to get an appointment usually the work is done - Joe

Easy to get an appointment usually the work is done pretty quickly and accommodates my needs

Professional service. - snipes103

Professional service. Fran was very nice. I am going there again for further service with the use of my extended warranty for my car.

Your whole team did an excellent job. - jacques_cote1@msn.com

Your whole team did an excellent job. They have always been very polite and professional.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

SERVICE CENTER IS NOT REPUTABLE - bhill0425

On Friday 10/5, I took my 2015 Altima 3.5 SL to the service center for a simple oil change and tire rotation with the standard multi-point inspection. My experience was bad as soon as I walked in the door and got worse as my time there continued. I had a coupon for the 39.99 oil change deal and told the advisor who checked me in and she said she would take care of it. When my vehicle was done, the advisor came and told me the car needed a new xxx battery cable and brake cleaning but other than that the car was fine. (which i knew was a lie because my left rear tire is low on air constantly and my right back tire had a cut on the outside because we just got our state inspection) but I assumed they at least did the oil change and tire rotation right so I didnt mention his overlooking of the condition of my tires and the opportunity to sell me a pair of tires. When I got my vehicle back, I saw that the 'LDW/BSW Malfunction light was on, which was not on when I checked the vehicle in for service. I immediately took the car back inside and showed the advisor who then went in to get the technician who worked on my car. No one had a clue what was wrong or even took the time to go get someone else who may know what was going on. He simply turned off the Lane Departure Warning and Blind Spot Warning feature so that the light would 'go away'. I was going out of town and didnt have much time to stay to wait for it to be checked back in so I made an appointment to come in 10/8. After that, I went home and showed my husband the paperwork and he went out to inspect the vehicle. He noticed that the two rear tires that had damage WERE STILL IN THE SAME PLACE! The tires WERE NEVER ROTATED. Which explains why the technician failed to mention that my tires needed to be replaced when he did his 'multi point inspection'. In fact, he put that there were NO cuts, nails, or damage to the tires. On 10/8 at about 3am on the way back from VA that same tire with the cut gave out and went flat. I understand that the tire going out was NOT the fault of nissan or the technician, however his negligence to rotate and inspect the tires as he indicated he did caused us to think that the tire may not have been as bad as we thought and that it didnt need to be replaced quite yet. Had we had known, we would have purchased two tires that day. So on 10/8, we took the vehicle back to the dealership and explained all of this to the advisor who helped me on 10/5. She stated that she would take care of the installation of the tires for free and all we had to do was purchase a tire whether it be there or anywhere else. I agreed and told her I would come back on 10/9 to get the tires installed, she would jut have to let me know the price. She stated that she would price some tires for us and give us a call back by EOB 10/8. It is now 10/9 and I have still not heard from them. The service there is awful and we literally just purchased our car back in August of this year. I will NEVER take my car back to this place. I simply needed a tire rotation and oil change and couldn't even get that without issues. Please train your staff to do their due diligence and complete their job assignments without rushing or lying about what is done. Also, please teach your advisors what integrity on the job is and to not make promises you have no intentions on keeping. Me and my husband were very nice given the circumstances and this is how we were treated? Never again.

A few month ago when I came to service my car, Tracy was - DarleneT

A few month ago when I came to service my car, Tracy was the person I talked to in the service dept. Durning our conversation she was rude and disrespectful. The next time I came in I went and talked to the service manager about this issue and in return I ask that Tracy when I come in for service not be the person that helps me. Yesterday I went in for service I talked to Vinny, when I went to pay while talking to Vinny, Tracy was there and kept interrupting us. So, therefore this tells me that this issue never got resolved so therefore I will not be coming to Burdick Nissan any longer. Terrible Customer Service! DarleneT